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  • Valid City, State or Zip Code: North York
    Job Type : Permanent
    Date: Saturday, 02 October 2021
    Our growing North York client who specializes in Commercial and Residential Security is looking for a Director of Operations to join their team. The ideal candidate will have a minimum of 5-7 years experience managing a very large team, ideally in security but that is not necessary. The following is the responsibilities:

    The Director of Operations is required to effectively manage operations in a high-risk environment with approximately 1000 employees partnering with our employees, unions and clients while generating strategic growth opportunities.
    The Director will:
    * Develop and execute an operations strategy to achieve key business results in a growing, forward thinking organization;
    * Promote the company brand, services, benefits/values and reputation;
    * Lead, plan, direct critical contracts in the area of Commercial and Residential Operations;
    * Design and manage the budget for multiple service portfolios;
    * Create a Service and Customer Solutions Team culture that promotes exceptional client experience and value-added service solutions;
    * Development and execution of an Account Strategy & Management Plan;
    * Development of new business.
    Qualifications:
    * A minimum of 10 years of managerial/leadership experience, preferably in a security, or similar service delivery environment.
    * CPP Certification is a definite asset.
    * Experience as a Strategic or Senior Account Manager or similar role - experience with sales and marketing, contract proposals, negotiations and contract management.
    * People management and operations experience with a strong focus on metrics, including a solid knowledge of KPI's and SLA's as well as experience in the area of process management, project management and quality assurance.
    * Dynamic, outgoing and charismatic personality - able to effectively engage and influence.
    * Inspirational leader and role model with a proven track record of translating vision into action.
    * Position will involve some travel.

    Salary 110k-120k.

    If you are interested in this fantastic opportunity then please email your resume directly to [email protected]