Home  Call Center and Customer Service Jobs
  • Location: Winnipeg
    Job Type : Contract
    Date: Wednesday, 24 May 2017
    Manpower, a multinational company recognized as a global leader in talent acquisitions is looking for an intern who is interested in all aspects of talent acquisition and relationship management. The successful candidate should have a customer service approach to candidate, client and colleague interactions. It is important the individual be able to manage multiple projects with shifting priorities while balancing the needs of our clients, our candidates and our business.

    We are currently looking for Administrative Professionals to join our team in the next few months. this positions are our clients in different sectors ranging from Financial Services, Manufacturing, Insurance and the Government. All positions Job Opportunity and are Temporary Full Time and Temporary Part Time Positions from 24 Hour to 37 Hours per week.

    In order to qualify for this role, it is vital that you:

    * Be available Monday through Friday
    * Be available for Temporary - Full Time and Temporary - Part Time
    * Additional Certifications is a Plus
    * Must be eligible and legally work in Canada

    Requirements:

    * Minimum of 2 - 5 year's experience in Office Administration, Administrative Assistant Roles, Switchboard, Reception, Data Management, Data Entry
    * Exceptional Customer Service Experience and Superior Strong Communications Skills
    * Excellent Administrative Experience and Administrative Skills including in various industry sectors ranging from Financial Services, Manufacturing, Insurance and the Government Organizations.
    * Experience in Accounting and Finance, Banking, Insurance is preferred
    * Experience in the following systems Quick Books, ACCPAC, Sage, SAP and Oracle is preferred
    * Team Player, Dynamic and Able to work with Deadline
    * Able to multi-task from one project to another

    Nice to Have

    * Have access to Vehicle or have means of transportation/ Valid Class 5 Driver's license.
    * Additional Certifications and Training is a Plus.
    * Minimum of 40 WPM.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Stuart
    Job Type : Permanent
    Date: Wednesday, 24 May 2017
    Manpower is currently recruiting highly ENERGETIC Call Center Customer Care representatives, experienced in customer interaction and in overall client satisfaction. Do you have 2-3 years experience working within a Call Center environment? Do you consider yourself a reliable and dynamic professional? Would you consider yourself an "outside the box" thinker? If so, we would like to speak with you!
  • Location: Winnipeg
    Job Type : Permanent
    Date: Wednesday, 24 May 2017
    We are looking for the best talent to keep elevating the experience at our client. We are looking for 20 Full Time Bilingual French Speaking professionals to Join Immediately

    For several years our client is one the trusted contact center solutions provider with various brands from Telecommunications, Financial Services, Automotive Manufacturing, e-Commerce, Consumer Goods, Retail and more. With various locations in Canada and United States, we are currently looking for several Bilingual French Speaking Professionals to join our team of extraordinary customer service representatives for a Full Time Permanent positions.

    These positions are set to commence on June 12 2017 (Monday). Training is 10 Days (Excluding Weekends)

    What we Offer:

    * Great Hourly Wages with Language Premium
    * Comprehensive Benefit Package on the Six Month of Employment
    * Six Months Performance Review and Annual Performance Review
    * Paid Training and Exceptional Incentive Programs
    * 32 - 40 Hours of weekly work schedules

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Able to Work on shifting schedules
    * Flexible weekly shifts to help support clients 24/7
    * Public Transportation is Available

    Must have qualifications:

    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on customer service, sales and etc..
    * Excellent communication skills in English and French, speaking and writing

    Your Responsibility is to provide:

    * Guide and Assist customers through their inquiries and process them in a fast-paced environment using world-class customer service solutions.
    * Please while delighting customers with good articulation, rate of speed and ability to be clear and concise in both English and French while able to work independently and in a self-directed manner
    * Demonstrated proficiency with PC applications, Windows environment, accessing the Web / Internet and e-mail
    * Communicate with positive, friendly customers via phone, email and chat while helping customers navigate with their end clients-website and place orders online.
    * Highly organized, flexible and confident while working in a fast paced, high volume, changing environment
    * Able to think "outside the box" to troubleshoot process exceptions and recommend resolution
    * Able to participate in team meetings designated to enhance the overall department and/or improve the quality of service provided to clients and customers
    * Provide knowledgeable answers to questions about their end client's products including services.
    * Work with internal departments to meet our customer's needs.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Wednesday, 24 May 2017
    We are looking for the best talent to keep elevating the experience at our client. Could that be you?

    Calling All Students. Work Permit Holders and Local Bilingual French Speaking Professionals.

    For several years our client is one the trusted contact center solutions provider with various brands from Telecommunications, Financial Services, Automotive Manufacturing, e-Commerce, Consumer Goods, Retail and more. With various locations in Canada and United States, we are currently looking for several Bilingual French Speaking Professionals to join our team of extraordinary customer service representatives for a Part Time Permanent positions.

    These position is set to commence on June 12,2017- Monday which the training will be from June 12,2017 to June 23,2017 (10 Days Training - 8:30AM to 5:00PM schedules)

    What we Offer:

    * Great Hourly Wages with Language Premiums
    * Comprehensive Benefit Package on the Six Month of Employment
    * Six Months Performance Review and Annual Performance Review
    * Paid Training and Exceptional Incentive Programs
    * 20 - 25 Hours of weekly work schedules

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Able to Work on shifting schedules
    * Flexible weekly shifts to help support clients 24/7
    * Public Transportation is Available

    Must have qualifications:

    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on customer service, sales and etc..
    * Excellent communication skills in English and French, speaking and writing

    Your Responsibility is to provide:

    * Guide and Assist customers through their inquiries and process them in a fast-paced environment using world-class customer service solutions.
    * Please while delighting customers with good articulation, rate of speed and ability to be clear and concise in both English and French while able to work independently and in a self-directed manner
    * Demonstrated proficiency with PC applications, Windows environment, accessing the Web / Internet and e-mail
    * Communicate with positive, friendly customers via phone, email and chat while helping customers navigate with their end clients-website and place orders online.
    * Highly organized, flexible and confident while working in a fast paced, high volume, changing environment
    * Able to think "outside the box" to troubleshoot process exceptions and recommend resolution
    * Able to participate in team meetings designated to enhance the overall department and/or improve the quality of service provided to clients and customers
    * Provide knowledgeable answers to questions about their end clients products including services.
    * Work with internal departments to meet our customer's needs.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: South Portland
    Job Type : Temporary
    Date: Wednesday, 24 May 2017
    Customer Service Representative
    Our client, one of the nation's leading insurance providers, is now hiring a Customer Service Representative. This is a full time, long term position in South Portland at company that has twice been named one of Maine's best places to work! If you have strong attention to detail and you enjoy providing quality assistance over the phone, this is definitely an opportunity to consider!

    What's in it for you?
    * Jump start your business career and gain valuable experience in the insurance industry
    * $13 per hour, and weekly pay
    * Full time, long term position
    * Weekends off! Great 1st shift schedule working 8am-4:30pm Monday-Friday

    What will you be doing?
    * Answering incoming calls and handling inquiries, or referring clients to specialists as needed
    * Processing cancellations and changes to accounts
    * Data entry
    * Tracking and following up on client issues and concerns
    * Distributing mail

    What will you bring to the job?
    * Strong customer service skills and attention to detail
    * Ability to work well independently and as part of a team
    * Proficiency with computers, including knowledge of email and Microsoft Office Suites (especially Word and Excel)
    * Ability to read office floor plans
    * Ability to multitask, manage time, and prioritize workload in a fast-paced environment

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online or calling 207-774-8258.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!
    We love referrals, so please share our job with friends and family!
  • Location: Monteregie
    Job Type : Contract
    Date: Wednesday, 24 May 2017
    Le SERVICE À LA CLIENTÈLE vous passionne, mais vous avez de la difficulté à vous trouver un emploi dans ce domaine car vous n'êtes pas bilingue ou les compagnies vous demandent toujours 10 ans d'expérience en service à la clientèle? Vous vous dites souvent que malgré cela vous pourriez très bien faire ce travail car en revanche votre approche envers les gens et l'informatique sont vos forces et que votre entregent et votre débrouillardise vous font ressortir du lot? Alors voici une belle opportunité qui s'ouvre à vous dans une compagnie de renommée mondiale à Longueuil. BILINGUISTE NON REQUIS. POSTE DE JOUR. La durée est de 6 mois avec possibilité de plus long terme. Dans ce poste vous allez pouvoir mettre à l'œuvre votre aisance en service à la clientèle au téléphone ainsi qu'au comptoir de réception de la marchandise et par courriel. Si vous apprécié faire plusieurs types de tâches afin d'appuyer votre équipe à atteindre les objectifs, cet emploi vous comblera. Manifestez-vous! Un poste en service à la clientèle avec l'anglais non obligatoire est très rare sur le marché! Saisissez l'opportunité en nous envoyant votre CV afin que l'on puisse discuter avec vous.

    Manpower solutions de recrutement
    monteregie.pq@manpower.com
    450-651-0980
    Fax : 1-877-838-5848
  • Location: Skokie
    Job Type : Contract
    Date: Tuesday, 23 May 2017
    CSR-Account Management

    * Communication skills a must- Verbal and Written, Willingness to learn products, Use solid computer aptitude with the ability to multi-task and work with multiple systems is required.

    Requirements:

    * Attendance key
    * Effective conflict resolution skills
    * Be able to work in a team environment with the ability to interact well with co-workers and management
    * Able to meet performance standards in high paced environment
  • Location: Miami
    Job Type : Contract
    Date: Tuesday, 23 May 2017
    Permanent Customer Service Full Time

    **MUST BE BILINGUAL IN SPANISH AND ENGLISH**

    Learn about this customer service role that offers you:

    steady and flexible hours

    choice of full time or part time hours

    temporary to permanent opportunity

    guaranteed hours until 5/2018. What do you bring to the job?

    RESPONSIBILITIES

    Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders. Customer Service may be by telephone, fax, email or regular mail.

    Provides basic product/service/application information. Provides basic information on pricing and product availability.
    Must process orders, requests, returns and adjustments. Enforces policies within guidelines. Develops or prepares reports as required.
    Must efficiently utilize the computer support system. Utilizes internal contact resources for specific situations. Exercises judgment and diplomacy, as required.
    Maintains current information in an easy-to-use format.
    Must be an effective communicator and problem solver.
    Must have some basic knowledge of computers. Coordinates and expedites services issues to higher levels or other departments as needed.
    Interested and excited about this career opportunity? Select Apply Now.

    We love referrals so please share this job opportunity with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Tulsa
    Job Type : Contract
    Date: Tuesday, 23 May 2017
    Immediate opening for a Customer Acquisition Specialist to work for a highly reputable Fortune 500 global company.

    Duties will include:
    *Making outbound calls to prospective commercial accounts, probes and qualifies new customer needs.
    *Assist customers in placing orders
    *Sending welcome letters to new clients
    *Making follow up calls to new accounts, to ensure that they are happy with their service
    *Reviews monthly reporting and makes outbound calls to inactive or new customers in order to win back business
    *Must have exceptional communication and customer service skills
    *Seeking candidates with high energy and enthusiastic attitudes
    *Strong negotiation, decision making and written communication skills

    Computer skills needed:
    *Microsoft Word and Excel
    *Working knowledge of Sales Force.com software

    Education Requirement
    *High school diploma or GED
    *Prefer a minimum of an associate or bachelor degree

    Minimum of 2 years of inside sales experience

    Post offer background check and drug test will be run

    Pay is $16.00 to $17.00 based on previous experience
  • Location: Champaign , Rantoul
    Job Type : Permanent
    Date: Tuesday, 23 May 2017
    Job Duties Monitor call offs and coordinate with night supervisor to use labor pool to cover call offs. Days of work: Sunday through Wednesday (Thursdays as needed) Hours: 4:30 pm – 9:15 pm (later as needed)
  • Location: Vancouver
    Job Type : Permanent
    Date: Tuesday, 23 May 2017
    Manpower Vancouver has an excellent Customer Service opportunity in the Cloverdale area. You will be working at the head office of an established Industrial Hardware distributor.

    What you will be doing:

    * Taking incoming calls
    * Reviewing and processing orders
    * Provide shipping information to customers
    * Provide clerical support to the outside sales reps

    What we are looking for:

    * 3 years of customer service experience
    * Experience in taking order over the phone
    * Experience with MS Office Suite
  • Location: Bentonville
    Job Type : Contract
    Date: Tuesday, 23 May 2017
    NOW is your chance to get your foot in the door of The World's Largest Retailer in Bentonville . On-site Starbucks and Cafeteria. Outstanding Customer Relations positions with The Largest Fortune 500 Company in the World!! As a Call Center Representative, you will answering incoming telephone calls from customers who want to share their shopping experience, document information given, and provide resolution to the customer. Come join this exciting opportunity that offers World-Class Benefits! Many perks, including employee discount card and fitness facility and company employee outlet store.

    $100 SIGN ON BONUS after 60 days of employment!! Starting Salary is $10.00 and increases to $12.50 upon permanent hire with client (30-60 days), along with amazing benefits.

    Job Type: Full-time

    Salary: $10.00 to $12.50 /hour

    Job Location: Bentonville, AR 72712
    Required education: High school or equivalent
    Required language: Must speak English !!

    Hours you MUST be available to work for the Customer Service position:

    Monday-Sunday 10:30 AM to 9:00 PM

    **This is a Full Time position and required to work at least 40 hours/week. Your scheduled hours will fall between the above times along with 2 full days off. WILL WORK AROUND COLLEGE SCHEDULE as long as you can work a 40 hour schedule.

    Plesae apply at manpower please call us at (479) 271-0858 for additional questions.
  • Location: Bentonville
    Job Type : Temporary
    Date: Tuesday, 23 May 2017
    NOW is your chance to get your foot in the door of The World's Largest Retailer in Bentonville . On-site Starbucks and Cafeteria. Outstanding Customer Relations positions with The Largest Fortune 500 Company in the World!! As a Call Center Representative, you will answering incoming telephone calls from customers who want to share their shopping experience, document information given, and provide resolution to the customer. Come join this exciting opportunity that offers World-Class Benefits! Many perks, including employee discount card and fitness facility and company employee outlet store.

    $100 SIGN ON BONUS after 60 days of employment!! Starting Salary is $10.00 and increases to $12.50 upon permanent hire with client (30-60 days), along with amazing benefits.

    Job Type: Full-time

    Salary: $10.00 to $12.50 /hour

    Job Location: Bentonville, AR 72712
    Required education: High school or equivalent
    Required language: Must speak English !!

    Hours you MUST be available to work for the Customer Service position:

    Monday-Sunday 10:30 AM to 9:00 PM

    **This is a Full Time position and required to work at least 40 hours/week. Your scheduled hours will fall between the above times along with 2 full days off. WILL WORK AROUND COLLEGE SCHEDULE as long as you can work a 40 hour schedule.

    Plesae apply at manpower please call us at (479) 271-0858 for additional questions.
  • Location: Phoenix
    Job Type : Contract
    Date: Tuesday, 23 May 2017
    Manpower has an exciting full-time temp to hire opportunity located in North Phoenix with a company that will encourage growth. If you are self motivated and enjoy interacting with people we want to speak with you. We are seeking both day and night shift candidates who are flexible to work overtime as needed. This position will require a high school diploma/ GED, back ground investigation, and a preemployment drug screen.
  • Location: Miramar
    Job Type : Contract
    Date: Tuesday, 23 May 2017
    Do you have experience as a dispatcher within the towing industry? Are you looking to work with a great team?
    We have the opportunity for you! It carries a full time schedule as a dispatcher in the Broward area with the possibility become a permanent member of the company.

    We are looking for a reliable dispatcher to act as a communication point for calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in fast paced situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

    Responsibilities:
    Receive calls and record significant information
    Address problems and requests by transmitting information or providing solutions
    Receive and dispatch orders for products or deliveries
    Prioritize calls according to urgency and importance
    Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
    Monitor the route and status of field units to coordinate and prioritize their schedule
    Provide field units with information about orders, traffic, obstacles and requirements
    Enter data in computer system and maintain logs and records of calls, activities and other information
    Bilingual (English & Spanish)

    If you are seeking a great opportunity with the start of a long term career, apply now and give us a call!
  • Location: Naperville - DuPage County
    Job Type : Contract
    Date: Tuesday, 23 May 2017
    Manpower is currently hiring qualified bilingual Spanish/ English call center customer service representatives in Bolingbrook IL for our national client. This role is contract to hire paying $14.00 hourly full time with great benefits including 401K, Medical, Dental, College Courses and Credits, and much more!
    Apply today for immediate consideration.

    Job Description:
    Our Background Services Group is looking for customer service focused individuals to fill the role of Client Services Representative. Must be a detail-oriented individual with strong written and verbal communication skills, able to utilize dual computer monitors with intermediate computer skills.
    Primary Responsibilities:
    The CSR will be responsible for providing quality customer service to both customers and vendors by performing the following duties:
    * Work directly with the lead to ensure that tasks are completed in a timely manner
    * Answer client questions accurately and within a timely manner
    * Act as the first point of contact for our clients using professional and courteous tone at all times
    * Research incomplete documentation and lab results received by calling customers, labs, and/or collection sites to obtain the data, and locate collection sites in our database for customers as requested
    * Talk with customers/vendors by phone and/or email
    * Work with specific company data entry
    * Provide additional research and follow up for issues that require assistance from additional departments
    * Assist with special projects as needed
    * Adhere to department deadlines, and assist teammates in meeting these goals

    Education:
    * High School graduation/GED
    Experience:
    Minimum Experience:
    2 years of Customer Service

    Desired Experience:
    3 Years' Experience In A Call Center Environment

    Don't miss out on this amazing opportunity - Apply Today!
  • Location: Charleston
    Job Type : Temporary
    Date: Tuesday, 23 May 2017
    Job Description:

    * Recap and email order spreadsheets
    * Key and make necessary adjustments to the Aldi routes
    * Verify that driver preorders have uploaded to eRMS for the correct delivery dates
    * Key adjustments for Wal Mart routes
    * Verify accuracy of Wal Mart adjustments / request pallet reports from Kim
    * Compile Wal Mart orders into load / using delivery sequence
    * Print Wal Mart tickets
    * Key, print and update Starbucks orders and distribute to Beckley
    * Key and compile into load sequence orders for branch transfers - Beckley, Paintsville, Roanoke and Portsmouth (process BOLs) (LEAD CLERK RESPONSIBLE)
    * Key customer fax and phone orders for milk customers for all Charleston routes
    * Compile customer orders into load / delivery sequence for all Charleston routes
    * Verify that all orders have been received and are ready for the hand held download.
    * Compile bulk loads for routes as necessary
    * Process plant load report and email to Josh, Charlie and Evan.
    * Handle customer complaints and questions in an efficient and friendly manner.
    * Process special delivery orders in a timely manner and work with Wayne and Danny to get them delivered.
    * Take care of walk in customers
    * Make the deposit for cash sales
    * Verify that all Rite Aid orders have been imported
    * Attach route "Fresh Unload" slips to the route paperwork to be loaded.
    * Work all holidays except Thanksgiving and Christmas

    JOB SKILLS:

    - Accurate data entry skills
    - Operate an adding machine
    - Create and use Excel Spreadsheets
    - Create Microsoft Word Documents
    - Good telephone skills
    - Good communicative skills both oral and written
    - The ability to complete tasks within specified deadlines
    - Good organization skills
    - The ability to multi task

    ***Additional position information:
    - Requires strong multitasking skills.
    - Must be able to work in a fast paced environment.
    - Must be reliable.
  • Location: Springdale - Washington County
    Job Type : Temporary
    Date: Tuesday, 23 May 2017
    We are hiring a Production Associates - TOP Springdale Company - 25+Positions to join our team! You will operate machinery and equipment, as well as identify areas of improvement to increase efficiency. Starting pay at $10.00 and up to $13.50(upon permanent hire)
    Responsibilities:
    * Operate, maintain and clean manufacturing machinery and equipment
    * Troubleshoot and repair any mechanical failures
    * Complete work orders and requests in a timely fashion
    * Perform routine preventative maintenance
    * Adhere to safety policies and procedures
    Qualifications:
    * MUST have a minimum of 6 months production experience.
    * High school degree or GED, 18+ years of age, and prefer one year of work experience in manufacturing environment.
    * Must have basic computer skills and be able to learn advanced computer systems. Must have some knowledge of machine operations.
    * Must be able to work any shift and overtime when required based on production needs.
    * Must be able to perform physically demanding jobs.
    * Must have excellent attendance and be very dependable.
    * Demonstrate ability to work in team environment, problem solve & engage in housekeeping efforts.
    * Must pass pre-employment physical, drug screen and criminal background check(will accept misdemeanors).
    * Must have a resume or work history on paper
  • Location: Schenectady
    Job Type : Temporary
    Date: Tuesday, 23 May 2017
    Full Time Long Term Temp Project Coordinator Day Shift Scotia, NY area

    Have experience providing a high level of Customer Service while coordinating projects with multiple departments? Looking for steady day shift work with weekly pay? Manpower has an immediate opening for a Project Coordinator on 1st shift.

    What's in it for you?
    * Full time hours
    * Day shift M-F
    * Wages starting at $15 per hour
    * Long term temp could last until mid-September, 2017

    What is the job?
    * Assisting clients with the placement of orders
    * Handle project through all stages of production ensuring all aspects of the order are completed to specifications
    * Interact among a wide client base and all departments of the company through email, phone calls and face-to-face interactions
    * Consistently follow up on all orders to ensure status
    * Additional responsibilities as assigned

    What do you bring to the job?
    * Proficiency with windows-based office automation software such as MS Office, specifically Outlook, Word and Excel
    * Proven analytical and problem solving skills
    * Excellent verbal and written communication skills
    * Strong attention to detail
    * High school degree required
    * Professional appearance and attitude
    * Ability to pass a background check and drug screen
    * Prior administrative, customer service or project management experience helpful

    Stop your job search and apply today! Do you need more information? Contact our recruiters via email albany.ny@manpower.com or stop by our office located at 1450 Western Ave, Albany NY 12203 or call us at 518-459-2800.

    We love referrals so please share this job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    Follow us on Facebook to keep updated with career tips and current hiring trends. https://www.facebook.com/ManpowerAlbanyNY
  • Location: Reading
    Job Type : Temporary
    Date: Monday, 22 May 2017
    Are you a Call Center Representative or Customer Service Professional looking for a new career? Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company and you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefits package. If that's your vision, Manpower has work for you.

    As a Collection's Specialist in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets; its clients.

    Are you interested? The ideal candidate will possess prior call center or banking experience; coupled with strong negotiating skills to offer problem resolution for repayment terms within banking guidelines.

    * Provide first-tier support to resolve customer issues
    *Advise customers of their responsibilities under terms of contract
    *Provide individual loan counseling on acceptable repayment terms
    *Miscellaneous responsibilities

    Manpower provides the opportunity to use your finely honed skills to make a real difference and collect pay that reflects your talent and expertise. If this is what you see for yourself, apply today.