Home  Call Center and Customer Service Jobs
  • Location: Scranton
    Job Type : Contract
    Date: Monday, 23 October 2017
    Progressive, growing company offering temporary to hire careers with advancement opportunities!

    What's in it for me?
    Temporary to hire, based on performance
    Starting rate of $12.00 per hour
    Paid Training - gain valuable knowledge about the Healthcare Industry
    After hired by our client, you may be offered to work from home
    Opportunities for advancement

    What is the job?
    Taking inbound calls from healthcare subscribers
    Assisting customers by answering their questions

    What you bring to the job?
    At least 1 year Customer Service - by phone or in person
    Intelligence, compassion and great communicative skills
    High School Diploma or equivalent
    Flexible hours of availability from 9:00 am - 10:00 pm
    Ability to work occasional overtime
    Successful drug screen and background check
    Computer proficiency

    Paid training begins on 10/30/17 - apply now on manpower.com. Start your new and exciting career path today!
  • Location: North York
    Job Type : Temporary
    Date: Monday, 23 October 2017
    Want to put you bilingual French skills to good use? Good news! As a Bilingual Sales Representative, you will be committed to providing exceptional client experiences for an large business to business call centre in North York!

    The job:
    * Provide extraordinary customer service for all inbound inquiries about products and services
    * Apply a full-cycle customer service approach by clarifying concerns, identifying the source of the challenge, providing the best solution, and following up to ensure resolution
    * Interact with internal team on a daily basis to ensure all issues are resolved

    What's in it for you?
    * Various full time hours (Morning or Afternoon)
    * $16 per hour
    * Great work environment
    * Opportunity for advancement in the company
    * Weekly pay plus 4% vacation pay
    * Access to Manpower's online skills development database

    What you bring:
    * Fluently bilingual in French and English (written & verbal)
    * Minimum 1-2 years of experience in a fast-paced contact centre environment
    * Ability to think your feet and a knack for problem solving
    * High level of comfort with basic Microsoft office applications

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Lincoln - Lancaster County
    Job Type : Temporary
    Date: Monday, 23 October 2017
    Are you interested in working for a fast paced contact center with a 100% telephone support?
    Stop making those sales calls and jump into a place where passion meets purpose!

    What's in it for you?

    Full time hours
    9am - 7pm (can accommodate different shift start times)
    Competitive wages between $15 - $16 per hour
    Option to take free college courses and skills training
    Closed for Thanksgiving and day after
    Paid training

    What is the job?

    Answer customer inquiries on current marketed supplemental life and health products
    Strong ability to multi-task various systems while engaging the customers conversation
    Take customer calls and respond to requests by maintaining knowledge of products
    Hold a steady conversation with customers while showing interest, compassion and displaying empathy for the caller's situation
    Actively listen to customer issues and questions regarding billing, claims and basic policy changes

    What you bring to the job?

    High School Diploma or equivalent
    Great attitude and ability to work in a team
    Good attendance required - No absences during the 8 week training
    1 year of customer service experience
    Ability to pass a Background Check and Drug Screen
  • Location: Las Vegas , Henderson , North Las Vegas
    Job Type : Contract
    Date: Monday, 23 October 2017
    Are you a Call Center Customer Service Professional - a Customer Resolution Whiz!... Looking to pick up some extra hours and money for the Holidays or just looking to find a new opportunity? We have a Seasonal 24/7 opportunity for you!

  • Location: North York
    Job Type : Contract
    Date: Monday, 23 October 2017
    Do you love to help people? Are you passionate about giving back to your community? Our North York based client is looking for Call Centre reps to handle calls for Charity contributions at their call centre

    What's in it for you?
    * Pay $14 + 4% vacation pay
    * Afternoon shift: 4pm - 12pm
    * Convenient North York Location

    What the job is?
    * Handling Inbound calls taking donations for various charities
    * Follow the database of clients
    * Taking callers information
    * Multi-tasking answering phone calls and entering data into the system
    What you bring to the job:
    * Strong verbal and written English communication skills
    * Able to handle phone calls professionally
    * Clean criminal background

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location:
    Job Type : Permanent
    Date: Monday, 23 October 2017
    Manpower is currently hiring customer care professionals for a growing company in Green Bay and have immediate 2nd shift positions available. These are unique call center positions working in the financial industry. They are full time positions and you would need to be available between noon - 10:00 pm and be able to work every other weekend. You also will be training on 1st shift for 3 - 4 weeks with the hours being 9:00 am - 6:00 pm. The positions start from $13.00 - $13.50 an hour.

    Responsibilities include:

  • Handle customer inquiries

  • Provide information about the products and services

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services

  • Qualifications for these positions are:

  • Previous experience in customer service, sales, or other related fields

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills

  • Excellent technological skills

  • If you are interested in these great opportunities please send your resume today for immediate consideration.
  • Location:
    Job Type : Contract
    Date: Monday, 23 October 2017
    Exciting Customer Service Representative Opportunity!

    Customer Service Professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. You will make a difference everyday by providing exceptional service and solutions to new and current clients, in Thorold and nation-wide. Finding your passion is humanly possible.

    As a Customer Service Professional you are:
    * Passionate about exceeding customer expectations
    * Comfortable with MS Office
    * Comfortable communicating over the phone, email and chat

    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients Monday to Friday during 8:00am-5:00pm
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship selling
    * Enhance your computer proficiency

    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Largo
    Job Type : Contract
    Date: Monday, 23 October 2017
    Manpower has immediate job openings for Outbound Customer Service Representative in Largo, FL for a world-class healthcare organization.

    What's in it for you?
    * Day Shift schedule
    * Full training provided
    * Full time hours
    * Competitive salary $13.50 per hour
    * Incentives included

    What is the job?
    * Makes outbound calls to health plan members with the objective of scheduling an in-home health risk assessment with nurse practitioners, answer questions, provide resolution to participant and/or provider issues.
    *Through outbound soft sales calls explains the benefits of health risk assessments and overcome objections.

    What do you bring to the job?
    * Minimum 6 months call center experience
    * High school diploma or GED
    * Computer skills
  • Location: Champaign
    Job Type : Temporary
    Date: Monday, 23 October 2017
    Your responsibilities will be: Answering incoming calls from customers with questions regarding services and products, and handling and resolving complaints. Attention to detail is required. Must be proficient with Microsoft Office Programs. Previous experience in a call center or with customer service is preferred. Hours are full time on days from Monday through Friday. Pay is $ 11.78 hourly. This position is located in Champaign, IL. Position could become temporary to hire for the right candidate. “Manpower Recruits safe employees and does not charge a fee “ Fill out an online application at http://www.manpowerillinois.com, upload a resume, along with 3 professional references and give us a call at 217-352-7875 to review your information.
  • Location: Bentonville
    Job Type : Temporary
    Date: Monday, 23 October 2017
    Answering incoming telephone calls from nationwide customers who have experienced a negative experience in a store, documenting the provided information into computer and making decisions on how to handle the complaint.
    Will provide the customer with empathy, along with a pleasant customer service experience.
    Must have typing and/or data entry skills, basic word processing skills, dynamic personality and outstanding telephone etiquette. Must have the ability to multi-task and work independently. Clear drug screen and criminal background check is required.
    MUST be available to work anytime during the following hours: Monday-Sunday: 10:30am-9pm. (NO Exceptions)(You will work 40 hours per week, along with 2 full days off, but your scheduled hours will fall between the above hours)
  • Location: Monroe
    Job Type : Temporary
    Date: Monday, 23 October 2017
    Do you have great phone skills and excel at providing exceptional customer service? If so, then you need to call Manpower today! We are currently seeking customer services representatives in the Monroe County area. These are long-term positions, paying $11 - 13 per hour. Candidates must be open to working 30 - 40 hours per week and until 8:00pm any day, Monday - Saturday. Apply today: 734-241-2040.

    Get a head start by creating an account at manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $50 referral bonus for each successful referral.

    To see more openings with Manpower across Southeastern Michigan, visit manpowermi.com or follow us on social media.

    Manpower, Inc. of SE Michigan is an Equal Opportunity Employer.
  • Location: Phoenix
    Job Type : Contract
    Date: Monday, 23 October 2017
    Customer Service Reps for outbound call center
    Outbound calls (No pressure, no sales, no cold calls)
    Paid training
    Day shift work schedule (Weekends not required)
    Weekly pay
    Temp to hire (top performers are given preference for direct hire)
    Entry level Customer Service experience ok to apply
    "Perfect attendance" incentive available

    Must have:

    Previous Customer Service Experience (Prior call center is a plus)
    Basic computer knowledge
    Good phone etiquette
    Diploma or GED
    Submit to a background investigation
    Submit to pre-employment drug screen
  • Location:
    Job Type : Permanent
    Date: Monday, 23 October 2017
    OSOM (pronounced "awesome") is short for Out of Sight, Out of Mind. We are a new venture, wholly owned by Iron Mountain, focused on developing consumer storage and "stuff management" solutions for consumers.

    We're seeking a dynamic sales rep/manager to help build and scale an inbound sales group. You will be the foundational member of the sales team, with player-coach responsibility to take inbound calls and emails to sell our services, and to build and manage a team as needed.

    About You:
    * Driven, self-motivated and welcome a challenge. You want to accelerate your sales and management career.
    * Entrepreneurial problem-solver. Able to work in a fast-paced and changing environment.
    * Exceptional phone skills. Able to speak with clarity, friendliness, and empathy to people from a variety of backgrounds and in a variety of situations (e.g. in the middle of a stressful move)
    * Detail oriented, with excellent follow-up skills
    * Comfortable with technology (email, live chat, mobile apps). We use Gmail, Google Docs/Sheets, Slack, Zendesk, and other web-based tools.
    * A plus: enjoy technology and tinkering with apps

    Job Responsibilities:
    * Connect and engage with prospective clients (consumers) via phone, email, and live chat.
    * Determine client needs and offer the right solution. (primarily full-service storage, AKA self-storage with pickup)
    * Share customer feedback and insights with marketing and customer support teams
    * Develop an effective framework and process for selling our specific services
    * Over time, hire, train, and manage a team of sales reps as the business expands.
    * Help establish goals and KPIs
    * Light technical support - answer questions about our website or mobile app and its features.
    * Other related duties as assigned.

    Min of 3-5 yrs in a Call Center environment, College degree. ability to think outside the box.
  • Location: Richmond
    Job Type : Permanent
    Date: Monday, 23 October 2017
    Are you ready to take off fresh into a new career in customer service for 2018?

    Manpower has partnered with their client in the travel industry and is looking to add to their fleet inbound customer service representatives.

    What's in it for you:
    - Training provided
    - $16.00 an hour
    - Benefits
    - 40 hours a week (8) hrs. per day
    - Full time employment
    - Participate in team events
    - Discounts on products and services

    What is the job?
    - Receive inbound calls from customers who want to reschedule flights, make address changes etc
    - Help customers explore the company website so they know how to navigate its features
    - Promote membership by promoting its benefits to the customer
    - Assist and resolve customer inquiries and concerns
    - must be available 7 days a week including weekends/statutory holidays

    What you bring to the job?
    - High school diploma or equivalent
    - Customer service experience with a positive attitude
    - Excellent communication skills both spoken and written
    - Ability to type a minimum of 35 WPM and familiarity with computer programs i.e. MS Word

    Stop your job search and apply today! Not the job for you? Then share with your network and be eligible for our referral program. Contact our recruiters today: 604-682-1651
  • Location: Las Vegas , Henderson , North Las Vegas
    Job Type : Permanent
    Date: Monday, 23 October 2017

    Calling All Collectors and Customer Service Reps!! Manpower is hosting a Job Fair on Wednesday Oct 25th from 1:00pm to 3:00pm. We are seeking Collection and Customer Service Representatives for multiple organizations in Henderson, NV.

    Manpower is located at 6615 S Eastern, Suite 100, Las Vegas.

  • Location: Scranton
    Job Type : Contract
    Date: Sunday, 22 October 2017
    The recent acquisition of this Scranton Area Company has created the immediate need for Customer Service Representatives on a temporary to hire basis. If you have customer service experience by phone or in person, apply for a career opportunity and work in a beautiful and spacious building. Our client has a full-service onsite cafeteria and free parking. The starting pay rate is $12.00 per hour. Hours of Paid Training are 9:00 am - 5:30 pm. Upon completion of training, you will be assigned to a shift beginning as early as 9:00 am or ending as late as 10:00 pm. Alternate shift may be selected once you gain seniority.

    This position requires intelligence, compassion and the ability to communicate well. Will be taking inbound calls from healthcare insurance subscribers. With the valuable information gained in training, you will help subscribers to make plan choices or to answer other questions. During peak season there will be an opportunity for overtime and occasional weekend work. After hire by our client, depending on your performance, you may be offered the option to work from home.

    To be considered, you must have had at least 1 year of recent experience performing customer service. Background check, drug screen, references and educational verification required. Please bring proof of education to your interview, if selected.

    Great opportunity to grow your career in a company and an industry that has advancement opportunities! For consideration, submit your resume to scranton.pa@manpower.com. The Scranton Manpower office will be testing for these opportunities this week. Apply now. Paid Training starts on 10/30!
  • Location: Edmonton
    Job Type : Permanent
    Date: Friday, 20 October 2017
    Bilingual Customer Service Representative

    With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, Manpower is seeking a Bilingual Customer Service Representative, to fulfill a permanent contract in Edmonton. Working hours for this position are Monday - Friday, 7:00 am to 4:00 pm.

    In this role you will:
    * Handle inbound calls and dealing with general customer inquiries
    * Provide resolutions to customer concerns while maintaining a positive and professional manner
    * Perform customer or dealer service requests electronically or on paper

    Basic/Minimum Qualifications:
    * Must be fluent in both French and English
    * Courteous and professional phone etiquette
    * Post-secondary education is preferred
    * Call center experience preferred
    * Ability to problem solve and multi task
    * Computer knowledge and accurate typing skills
    * Candidates should have their own vehicle as public transit is limited in the area
    * Must be eligible to work in Canada

    Please apply online and / or create and manage your profile at www.manpowerab.com. Alternatively, you can email marianne.carmack@manpower.com or contact us at 780.420.0110 and ask for our Professional Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location:
    Job Type : Contract
    Date: Friday, 20 October 2017
    Can you see yourself working for a company that offers you a career, not just a job? A place where you're challenged to innovate and encouraged to apply your talent and knowledge? A company that empowers you and expects you to make decisions that will propel the growth of its business?
    If that's where you see yourself, Manpower has a career opportunity for you!

    Manpower is currently seeking a qualified Bilingual (French and English) Telemarketer for a thriving business in Spencer, WV.

    As a telemarketer you would be responsible for:
    * Calling prospects and logging leads for follow-up by sales reps in the SalesForce automation system.
    * Initiating calls to prospects and providing information regarding products, promotions, and seminars.
    * Qualify leads and maintain records to be provided to sales reps.

    Knowledge, Skills and Abilities
    * Fluent in French and English
    * Comprehensive analytical, collaborative, and listening skills.
    * Strong sales or marketing orientation and focus with ability to attract and serve customers.
    * Basic Computer & Microsoft Office skills required.
    * Experience with SalesForce.com is a plus.
    * Strong verbal and written communication skills.
    * Ability to communicate professionally and effectively by phone
    * Team player.
    * Strong and tenacious work ethic with willingness to do whatever needed to successfully drive demand for the company products.

    * Business to Business Tele-Lead Generation for Engineering Software.
    * Generate Qualified Leads over the phone for the sales organization.
    * This is a Sales/Marketing oriented role with a strong focus on prospecting and creating new business opportunities.
    * Advise prospects of products, product features, consulting services, availability, etc.
    * Develop leads into prospective customers and grow the company's sales pipeline.
    * Assure attendance of potential and ongoing customers at company events.

    Work Experience
    * Experience in telemarketing, customer service, telesales, and/or sales.

    We've got the right opportunity. Tell us why you're the right person! Apply today.
    Visit www.manpower.com or call 304.373.7289 for more information.
    Manpower is an EEO/AA/ADA/Veterans employer.
  • Location: Tempe
    Job Type : Contract
    Date: Friday, 20 October 2017
    We are Hiring!!

    Call Center Agent
    Do you have a high standard in customer service and very good in phone calls?
    Manpower has opening for Call Center Agent in Tempe, AZ 85284

    What's in it for you?
    >Full time hours
    >Paid Training
    >3 months contract
    > Full Benefits (Health Care and Dental)
    > Competitive wage $14.00/hour

    What is the job?

    > Call Center Agent
    * Taking inbound calls from online shoppers.
    * Rectifying issues/concerns, assisting in navigating the site, etc.
    *Requires use of multiple computer screens, toggling back and forth.
    *High comfort level on the computer.

    Schedules : (Tuesday-Saturday, or Sunday - Thursday. ) (Typically 12pm - 8:30pm but will extend to 12 AM closer) Call center hours are 6:30A - 8:30P but during the holidays will extend to 12AM.
    Training hours are 6:00 -2:30 Monday -Friday. Training is about 2 weeks long. 1 week of "Nesting" Or shadowing current call center reps.

    What you bring to the job?
    Call Center Experience at least 6 months or Customer Service in a retail store
    Ability to navigate multiple screens toggling back and forth
    Can type at least 40 wpm
    High school diploma or equivalent (such as a GED)
    Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 414 312 5144 EXt 1851. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

  • Location: Binghamton
    Job Type : Contract
    Date: Friday, 20 October 2017
    New Manpower Call Center Sales Rep openings in Kirkwood, NY!!

    We are now hiring for several openings with a call-center client.
    $100 Referral Bonus Available!

    * Temp to hire
    * Scheduled to start immediately
    * $12 - $ 15 per hour
    * Monday - Friday
    * 9a - 5:30p OR 9:30a - 6p
    * Technical or business degree preferred, or equivalent education and experience
    * Health Care experience preferred
    * Sales experience preferred

    * Contact various medical facilities and providers to establish a relationship, and market
    * Wound Care products.

    * Handle Inbound and Outbound calling.
    * Support client campaign through selling products and meeting sales goals.
    * Demonstrate excellent customer service through phone calls, emails, and other forms of communication.
    * Must have strong aptitude to learn and speak medical terminology and conditions with doctors and medical personnel.
    * Adhere to HIPPA and client/patient confidentiality .
    * Other responsibilities as assigned

    *Please note, these positions are NOT on the Bus Route*