Home  Call Center and Customer Service Jobs
  • Location: Raleigh
    Job Type : Temporary
    Date: Saturday, 19 August 2017
    "As a 6 month temporary Customer Service Representative working with our client, you'll be the driving force for answering calls, taking & processing product orders, data entry and you'll answer inquiries, resolve issues, complete various reports, and handle other essential tasks. Your day will be varied, fast paced and never dull.
    If you have a can-do attitude, 2-4 years CSR or call center experience with electrical knowledge a plus, a stay-on-top-of-it approach, you're the type of person who is compelled to keep things running smoothly then this is the job for you. Apply at: www.manpower.com
  • Location: Las Vegas , Henderson
    Job Type : Permanent
    Date: Saturday, 19 August 2017
    Are you a Call Center Representative or Customer Service Professional looking for a new career? Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company and you’re appreciated and rewarded for it. You’re also earning pay worthy of your expertise. If that’s your vision, Manpower has work for you.

    As a Customer Service Representative in our client’s call center, you'll receive inbound calls and solving and/or educating customers on specific account information, concern and inquires to make it as easy and as desirable as possible to do business with.

  • Location: Winnipeg
    Job Type : Permanent
    Date: Saturday, 19 August 2017
    Join the cutting edge Revolution

    We are currently looking for Data Entry Professionals- French Speaking to join their team of experts. These positions are Permanent Full Time role in their Head Office in Winnipeg. These positions offer a minimum of 40 hours per week and set to commence in immediately

    Applicants with multiple skills of customer service experience and data entry, administrative roles and equivalent minimum of 1-2 + years with excellent interpersonal and communication skills, proficient navigating multiple computer systems and programs, team player, takes initiative, adapts quickly to a changing environment, is proactive at resolving issues and always professional and courteous

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Able to Work on shifting schedules from Morning Shifts, Mid Shifts or Evening Shifts
    * Flexible weekly shifts to help support clients 24/7

    Must have qualifications:

    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on customer service, sales and etc.
    * Strong English and French Speaking Skills both Written and Oral Communications is a MUST
    * Typing, minimum of 45 wpm, excellent spelling and grammatical skills and Proficiency with Microsoft Office Suite
    * Self-motivation and the ability to work independently
    * Exceptional attention to detail, accuracy in data and problem solving skills and ability to learn new processes and adapt to change
    * Experience in a fast paced data entry environment with the ability to work flexible hours under minimal supervision

    Nice to Have

    * Have access to Vehicle or have means of transportation/ Valid Class 5 Driver's license.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Edmonton
    Job Type : Permanent
    Date: Friday, 18 August 2017
    Bilingual Collections Representative

    With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, Manpower is seeking a Bilingual Collections Representative, to fulfill a permanent contract in Edmonton. Working hours will be between Monday to Saturday; 6:00 am to 8:00 pm. Candidates must be available for shifts during any of these times, working a maximum of 5 days a week.

    In this role you will:
    * Handle inbound calls and dealing with general customer inquiries
    * Provide resolutions to customer concerns while maintaining a positive and professional manner
    * Deal with delinquent customers and tailor unique solutions for each customer in order to maintain a high standard of customer service

    Basic/Minimum Qualifications:
    * MUST be fluent in both French and English
    * Must be able to work shift work - 40 hour work weeks
    * Courteous and professional phone etiquette
    * Post-secondary education is preferred
    * Call center and collections experience preferred
    * Provide superior customer satisfaction on each call
    * Maintain high levels of call productivity
    * Ability to problem solve and multi task
    * Computer knowledge and accurate typing skills
    * Candidates should have their own vehicle as public transit is limited in the area
    * Must be eligible to work in Canada

    Please apply online and / or create and manage your profile at www.manpowerab.com. Alternatively, you can email marianne.carmack@manpower.com or contact us at 780.420.0110 and ask for our Professional Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Oshawa
    Job Type : Contract
    Date: Friday, 18 August 2017
    Parlez-vous Français? Want to showcase your customer service skills? Good news!

    Manpower is excited to connect with Bilingual Customer Service professionals for our office technology client in Ajax.

    The Job:
    - Working in a fast-paced, state-of-the-art call center environment, you will play an integral role in responding to inbound customer queries, providing guidance, solving issues and sharing information about policies
    - You will communicate with customers in both French and English via telephone, email and chat
    - Maintain customer relationships with major and corporate accounts
    - Leverage your superior customer service skills to understand client needs and to ensure account reconciliation

    What's in it for you:
    - Steady Monday - Friday schedule
    - Full-time hours
    - Shifts occur between the hours of 8am - 8 pm
    - $15.00/hour
    - Ajax work location - Harwood & Bayly
    - Temporary ongoing position
    - Access to Manpower's online skills development database

    What you bring:
    - 2 years customer service experience in call center
    - Verbal and written fluency in French and English
    - You have a proven track record with full-cycle customer care and an ability to make customers feel at ease
    - You thrive on identifying products and services that will meet each customer's needs, resulting in a satisfied and happy customer
    - Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you
    - Confidence to pass a criminal background check

    Sound like you? Apply now!

    Not the job for you but know someone who might be the right fit? Bonuses available for successful referrals!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Edmonton
    Job Type : Permanent
    Date: Friday, 18 August 2017
    Bilingual Customer Service Representative

    With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, Manpower is seeking a Bilingual Customer Service Representative, to fulfill a permanent contract in Edmonton. Working hours for this position are Monday-Friday, 7:00 am to 4:00 pm.

    In this role you will:
    * Handle inbound calls and dealing with general customer inquiries
    * Provide resolutions to customer concerns while maintaining a positive and professional manner
    * Perform customer or dealer service requests electronically or on paper

    Basic/Minimum Qualifications:
    * Must be fluent in both French and English
    * Courteous and professional phone etiquette
    * Post-secondary education is preferred
    * Call center experience preferred
    * Ability to problem solve and multi task
    * Computer knowledge and accurate typing skills
    * Candidates should have their own vehicle as public transit is limited in the area
    * Must be eligible to work in Canada

    Please apply online and / or create and manage your profile at www.manpowerab.com. Alternatively, you can email marianne.carmack@manpower.com or contact us at 780.420.0110 and ask for our Professional Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Thunder Bay
    Job Type : Permanent
    Date: Friday, 18 August 2017
    Customer Service Representative

    Contact centre professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. Working for one of our clients in the energy industry, you will make a difference everyday by providing exceptional service and solutions to new and current clients, in Thunder Bay. Finding your passion is humanly possible.

    As a Customer Service Professional you are:
    - Able to build positive, collaborative relationships with customers, team members and management
    - Effective in answering customer inquiries, resolving issues and managing customer expectations
    - Able to accurately process requests for account terminations and up-sell
    - Able to use sales and negotiation techniques and current marketing offers, convert new purchasers to be a new customers
    - Detail oriented and able to review customer account information during calls to ensure accuracy and update database

    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients any time during the week from 8am-8pm
    * Meet and exceed individual and team goals
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship building
    * Possess at least 1 year of customer service/sales experience and strong communication and organizational skills

    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Calgary
    Job Type : Contract
    Date: Friday, 18 August 2017
    Customer Care Representative
    With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, Manpower is seeking a Customer Care Representative, to fulfill a temporary contract in Airdrie, AB. There is opportunity for this position to go permanent for the right candidate.

    In this role as a Customer Care Representative, you will be speaking to customers about services, booking flights, creating orders and quotations and confirming orders.

    To be successful in this role, you will have:
    * Excellent customer service skills
    * Excellent written and oral communication
    * Excellent organizational and multitasking skills
    * Ability to work independently and as a part of a team
    * Ability to remain interested and focused
    * Ability to think quickly and respond to complaints smoothly and tactfully

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    * Medical, Dental, and Life Insurance benefits
    * Vacation and General Holiday Pay
    * Weekly pay via direct deposit
    * Complimentary access to Manpower's online university (over 5000 courses powered by
    Skillsoft)
    * Referral bonus program

    Please apply online and / or create and manage your profile at www.manpower.ca Alternatively, you can email us at calgary.ab@manpower.com or contact us at 403-269-6936 and ask for our Office Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Calgary
    Job Type : Contract
    Date: Friday, 18 August 2017
    Customer Care Representative
    With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, Manpower is seeking a Customer Care Representative, to fulfill a temporary contract in Airdrie, AB. There is opportunity for this position to go permanent for the right candidate.

    In this role as a Customer Care Representative, you will be speaking to customers about services, booking flights, creating orders and quotations and confirming orders.

    To be successful in this role, you will have:
    * Excellent customer service skills
    * Excellent written and oral communication
    * Excellent organizational and multitasking skills
    * Ability to work independently and as a part of a team
    * Ability to remain interested and focused
    * Ability to think quickly and respond to complaints smoothly and tactfully
    * Valid drivers licence and own vehicle

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    * Medical, Dental, and Life Insurance benefits
    * Vacation and General Holiday Pay
    * Weekly pay via direct deposit
    * Complimentary access to Manpower's online university (over 5000 courses powered by
    Skillsoft)
    * Referral bonus program

    Please apply online and / or create and manage your profile at www.manpower.ca Alternatively, you can email us at calgary.ab@manpower.com or contact us at 403-269-6936 and ask for our Office Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Thousand Oaks
    Job Type : Contract
    Date: Friday, 18 August 2017
    Busy Medical Office is seeking a dedicated Customer Service Representative to deliver exceptional service to their patients. Field phone calls and make appointments, document conversation into a specialized computer system. Qualified individual must be able to think quickly, have exceptional computer skills,learn quickly and type at least 45wpm. Applicant must have impeccable speaking skills and deliver clear concise messages. Bilingual English/Spanish a huge plus.

    To apply, visit www.Manpower.com, then call (805)983-1300.
  • Location: Calgary
    Job Type : Contract
    Date: Friday, 18 August 2017
    Customer Service Representative
    With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, Manpower is seeking a Customer Service Representative, to fulfill an ongoing contract in Calgary, AB.

    In this role as a Customer Service Representative, you will:
    * Be the first point of contact for customers, act as the face of the company
    * Professionally greet and direct visitors
    * Answer phones and direct to correct person
    * Book meetings and set up board room
    * Process catering orders
    * Work directly with building management for access cards and building maintenance
    * Build and maintain relationships with vendors such as Coffee, catering, service techs, building management etc…
    * Ensure customer issues and escalations are resolved or further escalated as appropriate
    * Conduct quality checks on own work to ensure accuracy and required output is to standards
    * Adhere to all safety procedures
    * Be the liaison with clients advising on available services and negotiation of turnaround times for service requests
    * Order and replenish consumables, and other supplies items as required
    * Complete and maintain all logs and reports including month-end reports
    * Coordinate and create Purchase orders and process invoices for payment

    To be successful in this role, you will have:
    * Excellent customer service skills
    * Excellent written and oral communication
    * Excellent organizational and multitasking skills
    * Ability to work independently and as a part of a team
    * Ability to remain interested and focused
    * Ability to think quickly and respond to complaints smoothly and tactfully
    * Candidates will be required to have a Criminal Background Check

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    * Medical, Dental, and Life Insurance benefits
    * Vacation and General Holiday Pay
    * Weekly pay via direct deposit
    * Complimentary access to Manpower's online university (over 5000 courses powered by
    Skillsoft)
    * Referral bonus program

    Please apply online and / or create and manage your profile at www.manpower.ca Alternatively, you can email us at calgary.ab@manpower.com or contact us at 403-269-6936 and ask for our Office Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Bentonville
    Job Type : Contract
    Date: Friday, 18 August 2017
    Are you or someone you know looking for a strong and dependable career path? Stop you're your search and Apply now! Manpower is hiring for Customer Service Representatives for a TOP Fortune 500 company in US.

    WHAT'S IN IT FOR YOU?
    · $100 sign on bonus
    · Strong and dependable career path
    · Temporary to Permanent Hire
    · Benefits - 401K Match, Dental, Vision, Medical and Life Insurance

    You must be available to work anytime Monday-Sunday, 10:30 AM - 9:00PM (You will work 5 days with 2 full days off and 40 hours of each week. Your schedule hours and days will be rotated and will fall between the days and hours mentioned.)

    WHAT'S THE JOB:
    · Take inbound calls and assist customers with their inquiries, requests and complaints
    · Responsible for taking the information and entering it into client specific software

    WHAT YOU BRING TO THE JOB:
    · High School Diploma or GED
    · Basic computer skills
    · Be able to pass Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 414-269-3151. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Location: Largo
    Job Type : Contract
    Date: Friday, 18 August 2017
    Do you enjoy the world of fast paced logistics? Are you looking for steady hours and weekly pay checks? Tired of endless hours spent at the register with a countless number of people?Are you looking for a career opportunity that will allow you expand your skills into another industry? Manpower has immediate openings Customer Service Representative for 1st shift.

    What's in it for you?

    · Day Shift: 1st shift: 9:30 AM-6:00 PM Mondays-Fridays

    · Temp-to Hire

    · Pay: $13.50

    · What is the job?

    · Will make outbound calls on behalf of the insurance companies to schedule health risk assessment. ( Will be utilizing a script)

    · Makes outbound calls to health plan members with the objective of scheduling an in-home health risk assessment with nurse practitioners, answer questions, provide resolution to participant and/or provider issues.

    · Through outbound soft sales calls explains the benefits of health risk assessments and overcomes objections.

    · Accurately and concisely documents customer feedback and special needs indicated during each call in computer based system.

    · Identifies and addresses the member's issues and anticipates future needs by providing additional information, as needed.

    · Navigates in a Windows-based system to access the appropriate information to service the customer.

    · Operates various office equipment; including telephone, and computer.

    · Other duties may be assigned, based on company's needs.

    What you bring to the job?

    · Minimum 6 months call center experience

    · High school Diploma or GED required

    · Good phone etiquette

    · Computer skills ( Data Entry )

    · Passed two assessments

    If you would like to be considered for this opportunity, please send your latest version of your resume in a Word or PDF format at ladelyn.serna@manpower.com or call: +414 269 8731 Ext. 1839 (12:00PM TO 9:00PM CST) as well as availability for a phone interview (please note best number to contact you).

    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Miami
    Job Type : Temporary
    Date: Friday, 18 August 2017
    Full Time Customer Service Representative (Spanish)

    Do you enjoy the world of a fast paced environment? Are you looking for shifting hours and weekly pay checks? Manpower has immediate openings for Customer Care Specialist

    What's in it for you?

    Flexible time hours
    Operating Hours: 8am-9pm M-F, 8am-5pm Saturday
    Competitive wages

    What is the job?

    * Receive inbound and outbound calls from homeowners, contractors, and customers in hazard insurance, mortgage banking and property loss

    * Research/resolve loan level inquires

    What you bring to the job?

    Speaks and writes fluent English and Spanish

    2 Years of experience as a Customer Service Representative in a call center setting OR 1 year experience as a Customer Service Representative in a call center setting plus 2+ years of general customer service experience

    Great attitude and ability to work in a team

    High school diploma or equivalent (such as a GED)

    Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 414-269-3151. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Bloomington
    Job Type : Temporary
    Date: Friday, 18 August 2017
    Are you looking for a career?

    Manpower has immediate openings for Inbound Call Center Representative

    What's in it for you?

    · Full time hours

    · 2nd and 3rd shift

    · Wage: $14/hr.

    · Temporary (can be extended)

    · Training provided

    · Public transit available

    · Free covered parking

    · $200 Referral Bonus

    · Referral bonus

    What is the job?

    Inbound Call Center Representative

    · At least 1 year experience

    · Computer skills

    · Typing skills (speed and accuracy)

    · Willingness to be train and commitment to the job

    What you bring to the job?

    · Great attitude and ability to work in a team

    · High school diploma or equivalent (such as a GED)

    · Ability to pass a Background Check and Drug

    Stop your job search and apply today. Do you need more information?

    Send resume to ryan.cordero@manpower.com.

    We love referrals so please share our job with friends and family and enjoy $200 Referral Bonus

    Also, check out Manpower's career platform with tools and resources to prepare you for today and

    tomorrow's jobs at www.manpower.com/mypath
  • Location: Bloomington
    Job Type : Temporary
    Date: Friday, 18 August 2017
    Are you looking for a career?

    Manpower has immediate openings for Inbound Call Center Representative

    What's in it for you?

    · Full time hours

    · 2nd and 3rd shift

    · Wage: $14/hr.

    · Temporary (can be extended)

    · Training provided

    · Public transit available

    · Free covered parking

    · $200 Referral Bonus

    · Referral bonus

    What is the job?

    Inbound Call Center Representative

    · At least 1 year experience

    · Computer skills

    · Typing skills (speed and accuracy)

    · Willingness to be train and commitment to the job

    What you bring to the job?

    · Great attitude and ability to work in a team

    · High school diploma or equivalent (such as a GED)

    · Ability to pass a Background Check and Drug

    Stop your job search and apply today. Do you need more information?

    Send resume to ryan.cordero@manpower.com.

    We love referrals so please share our job with friends and family and enjoy $200 Referral Bonus

    Also, check out Manpower's career platform with tools and resources to prepare you for today and

    tomorrow's jobs at www.manpower.com/mypath
  • Location: Bryan
    Job Type : Temporary
    Date: Friday, 18 August 2017
    Hi!

    My name is Toni and I am contacting you on behalf of Manpower because we are currently hiring for a Loss Draft Specialist for Assurant in Springfield, OH. Are you or someone you know looking for work? There are quite a few positions available and we want to fill them with the most knowledgeable candidates with the strongest work ethic and character.

    If this sounds like you or someone you know, keep reading to find right position and follow the HOW TO APPLY directions at the bottom of this email.

    Performance Objectives:
    * This position does not deal with physically handling checks, only being knowledgeable of the check process.
    * Responsible for processing documents, reviewing claims, working loss drafts queues while following proper procedures.
    * Majority of call handling will be placing outbound calls, rather than taking inbound calls.
    * Placing outgoing telephone calls to obtain missing documentation, provide progress updates, etc.
    * Conducting research within internal systems to determine expectations for the appropriate handling of customers' insurance proceeds.

    The Ideal Candidate Should Have:
    * Candidates should be able to work with peers that have varying personalities.
    * Someone who is comfortable speaking on the phone either receiving or making calls, shows a lot of empathy, solid communication skills, sound analytical skills.
    * Good computer skills
    *
    Pay Rate: $12.50 hourly
    Duration: 3months

    HOW TO APPLY:

    If you are interested in this position or future positions with Assurant, please reply with your updated resume attached in a PDF or Word (.doc) format and the name of the position(s) in the subject line of the email. You will not be considered until this step has been successfully completed.

    After reviewing your experience and qualifications, I will call the phone number listed on your resume to schedule a phone interview. Please know that these positions is in high demand and expected to be filled quickly!

    If you are not interested in this position or future positions, please kindly respond and I will not contact you regarding Assurant opportunities.

    I look forward to talking soon!

    All the best,
  • Location: Cookeville
    Job Type : Contract
    Date: Thursday, 17 August 2017
    Administrative Assistant- $10.00/ HR

    Are you organized? Have great verbal/ phone communication skills? Are you looking for steady hours and weekly pay checks? Manpower has immediate openings for an administrative assistant.

    What's in it for you?

    * Weekends OFF
    * Monday - Friday |
    * $10.00/ HR
    * Temporary to hire, based on performance

    What is the job?
    * Responsibilities Answer and direct phone calls
    * Organize and schedule meetings and appointments
    * Maintain contact lists
    * Produce and distribute correspondence memos, letters, faxes and forms
    * Assist in the preparation of regularly scheduled reports
    * Develop and maintain a filing system
    * Order office supplies
    * Book travel arrangements
    * Submit and reconcile expense reports
    * Provide general support to visitors
    What you bring to the job?
    * Proven admin or assistant experience
    * Knowledge of office management systems and procedures
    * Excellent time management skills and ability to multi-task and prioritize work
    * Attention to detail and problem solving skills
    * Excellent written and verbal communication skills
    * Strong organizational and planning skills
    * Proficiency in MS Office
    * High school diploma or equivalent (such as a GED)
    * Must pass a Background Check & Drug Screen

    Why work with Manpower?
    * Weekly pay checks
    * Benefits-Including 401K
    * Option to take free college courses & skills training
    * Referral bonus opportunity

    We E-Verify!

    Apply now at www.manpower.com
    Or call a career coach at 931-526-9040
    Follow us on Facebook: @ManpowerCookeville
  • Location: Greenville
    Job Type : Temporary
    Date: Thursday, 17 August 2017
    Manpower and a great Fortune 500 company is ramping up, and looking for excellent Call Center Reps to be on their team!
    * Minimum high school diploma or equivalent
    * Computer proficiency, keyboard and web navigation skills
    * Knowledge of Windows operating system (ability to navigate between multiple windows, launch and close applications, and navigate within folder system)
    * Keyboarding skills at a minimum of 25 wpm with simultaneous "talk and type" capability
    * Excellent verbal & written communications skills
    * Ability to communicate clearly and effectively
    * Work assigned schedule which may include varying shifts, weekends and/or holidays
    * 6 months customer service experience, with call center experience preferred
    * Ability to understand customer issues
    * Good problem solving and decision-making skills
    * Ability to approach problems logically
    * Ability to empathize with the customer and respond effectively to customer needs
    * Ability to connect with people over the phone
    * Ability to engage in consultative selling
    * Ability to work with minimal supervision & handle pressure
    * Excellent customer service skills
    * Professional phone etiquette
    * Ability to multi-task and work in a fast-paced environment
    * Promote reliability and dependability

    Responsibilities:
    * Provide customer support to clients via phone, email or web channels.
    * Learn and become knowledgeable of client's products or services.
    * Accurately log all interactions via established business process and tools
    * Provide prompt, reliable and accurate information to customers while adjusting to the pace of the caller
    * Demonstrate ability to identify solutions based on established processes and procedures.
    * Demonstrate effective soft skills, active listening, and ability to empathize with the customer's situation
    * Act with sensitivity in all customer interactions
    * Effectively manage length of calls / handle time
    * Display effective time management skills.
    * Promote teamwork and contact center success

    If you posse the above qualities and would like to be on a Great team working with other Team players then please submit your resume and allow time for staffing specialist to review ALL resumes after reviewing!!!!!
  • Location: New Castle - Schuylkill County
    Job Type : Contract
    Date: Thursday, 17 August 2017
    We are looking for qualified candidates to work in a call center. Utilize your courteous, timely, and accurate customer service skills!

    You will be assisting internal and external customers with answering inquiries and solving problems related to the consumer questions.

    Skills Required:

    Computer Savvy
    Able to Multi-Task
    Great Communication Skills

    Put your clean background to use!
    HS Diploma Required

    Flexible Day Shift: 8:30 am -5:00 & 9:00 am - 6:00 pm

    If you are interested please register on-line at www.manpower.com and upload your resume! & Call the office @ 570-622-9704