Home  Call Center and Customer Service Jobs
  • Location: Kingston
    Job Type : Permanent
    Date: Monday, 24 April 2017
    Are you a service oriented individual looking for a new career?

    Bilingual Customer Service Professionals we have a permanent opportunity for you!

    As a Customer Service Representative, you'll be a driving force for keeping customers satisfied. Your strong communication skills will directly impact the customer's experience with our client.

    WHAT THIS COMPANY OFFERS YOU:
    - Competitive salary
    - Professional office environment
    - Opportunity to access a variety of benefits (i.e. Comprehensive Health Benefits and Pension Plan)
    - Career Advancement

    THE ROLE YOU WILL PLAY:
    - Respond to inbound calls from customers in a prompt, accurate and professional manner
    - Collect pertinent information from the customer
    - Provide empathy during difficult customer conversations
    - Multitasking through various systems and application
    - Provide the appropriate resolution based on the company's guidelines

    Are you interested? The skills you possess as a Customer Service Representative:
    - Fluent in French and English
    - Attention to detail/accuracy
    - Well-developed analytical and problem resolution skills
    - Solid ability to organize and prioritize
    - Exceptional oral and written communication skills
    - Knowledge of MS Office is required
    - Proficient keyboarding skills
    - 1-2 years of demonstrated experience in a direct customer service environment

    You can see it. More challenging work. A more interesting work environment. The opportunity to use your finely honed skills to make a real difference. An opportunity that reflects your talent and expertise. If this is what you see for yourself, apply now! Call Christina O'Brien 613-329-5114 for next steps.

    Manpower offers the opportunity to work in many different positions in a variety of industries. If this advertised position is not what you are looking for, please call 613-329-5114 to discuss your career goals so we can help in finding a suitable position.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Fairfield - Butler County
    Job Type : Permanent
    Date: Monday, 24 April 2017
    Customer Care colleagues take between 80-100 inbound calls per day and help our customers with questions regarding card balance, late fees, rewards programs, etc.
    We are looking for individuals with the following characteristics:
    o Strong customer service skills - call center preferred, retail and restaurant customer service accepted.
    o Have the ability to multi-task
    o Are quality focused
    o Have high energy
    o Are adaptable to change
    * We are hiring for second shift. Schedules will include Sunday through Saturday work and the estimated times are between 1:00p and midnight. Colleagues are assigned a permanent schedule, but will have opportunity to bid for shifts (performance based). There will be a 10% shift differential for hours worked after 6:00p and for weekend hours.
  • Location: Appleton - Outagamie County
    Job Type : Permanent
    Date: Monday, 24 April 2017
    Manpower is hiring clerical/customer service professionals for a growing company in Appleton and have immediate openings available.These positions are 1st shift temp-to-hire opportunities and start from $14-$16 an hour.



    Duties and Responsibilities include but are not limited to the following:

    • Develops maximum sales potential out of assigned customers through good customer
      service techniques, and knowledge of the company's products and services.

    • Applies knowledge of company products/services to efficiently process customer requests, and respond to inquiries and complaints in a diplomatic matter.

    • Calculates prices, discounts and proposals to meet specific customer requirements in an efficient manner according with the company directive.

    • Follows up on open offers weekly to ensure the customer does not need further details to produce the order.

    • Work closely with Area Managers to produce accurate offers in accordance with each customer's needs.

    • Maintains updated, organized files on all assigned customers.

    • Builds and maintains quality relations with assigned customers.


    Required Skills:

    • Oral Communication Skills.

    • Written Communication Skills.

    • High School Diploma or equivalent




    • If you are interested in one of these great opportunities please send your resume today for immediate consideration!


  • Location: East Lansing
    Job Type : Contract
    Date: Monday, 24 April 2017
    American Cancer Society is seeking enthusiastic, dedicated, and passionate team members to make a difference by working as an MSABC Specialist for the Society's Annual Making Strides Against Breast Cancer (MSABC) walk.

    Pay Rate: $14.00/hr. + attendance / productivity incentives

    Hours: 37.5 - 40 hours per week: 7.5-hrs/day minimum, completed between the hours of 9:00am - 5:00pm: Monday - Friday

    This position is responsible for recruiting corporate teams for the MSABC walk. In this telemarketing role you will identify people inside of corporations that may have an interest in the issue of breast cancer, and would like to get involved with Making Strides Against Breast Cancer. The focus is on recruiting potential Team Captains and inviting them to our kickoff breakfast. After the kickoff breakfast MSABC Specialists will continue to build relationships with these individuals by providing coaching, motivation, sharing recruitment strategies, and providing information to build their teams to reach their fundraising goals.

    This position also requires that the MSABC Specialist provide a high level of customer service to support team development and fund-raising utilizing a range of tools including websites and social media.

    Responsibilities:
    * Recruit and prospect for MSABC Team Captains by phone within a call center environment to fund-raise and participate in various MSABC events
    * Accurately track cultivation activities and fundraising progress using event database
    * Provide ongoing coaching, motivation and support to Team Captains to ensure their needs and expectations are met
    * Provide Teams Captains with logistical support and training on fundraising strategies and tools.
    * Able to quickly build rapport with MSABC Team Captains.
    * Progressively increase MSABC Teams achievement of fundraising goal
    * Be able to work 37.5 - 40 hours per week
    * Availability to work a set schedule between the hours of 8:30 am - 6 pm: Monday - Friday (limited evening work may be required throughout the project - possibly one evening after every two weeks)

    Position Qualifications/Requirements:
    * Self-motivated, goal oriented, and ability to work cooperatively in a team environment
    * Must be comfortable spending majority of time on the phone
    * Must maintain an excellent attendance record during this project
    * Exceptional verbal communication, persuasion and motivation skills
    * Strong customer service & sales skills
    * Prior experience working with volunteers a plus
    * Able to communicate accurately and effectively using email
    * Experience with social media & web site navigation
    * Accurate data entry skills /moderate computer skills
    * Possess and exhibit an outgoing, friendly positive demeanor
    * Focused, organized, and detail oriented
    * Ability/willingness to learn and apply new skills quickly
    * Employ discretion, tact, and empathy; pro-active and intuitive people skills
  • Location: Red Deer
    Job Type : Contract
    Date: Monday, 24 April 2017
    Event Assistant

    With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, Manpower is seeking an Event Assistant, to fulfill a temporary contract in Stettler, AB. This role will have a total of 10hours between a 2 day period.

    In this role as an Event Assistant you will be:
    * Promoting and advertising while distributing coupons

    To be successful in this role, you will have:
    * 2+ years in a customer service role
    * A high level of professionalism
    * The ability to walk for long periods of time

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    * Medical, Dental, and Life Insurance benefits
    * Vacation and General Holiday Pay
    * Weekly pay via direct deposit
    * Complimentary access to Manpower's online university (over 5000 courses powered by
    Skillsoft)
    * Referral bonus program

    Please apply online and / or create and manage your profile at www.manpower.ca Alternatively, you can email us at calgary.ab@manpower.com or contact us at 403-269-6936 and ask for our Office Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Kingston
    Job Type : Contract
    Date: Monday, 24 April 2017
    Are you an experienced administrative professional looking for an exciting opportunity? Manpower has an opportunity for you! We have an excellent six (6) month contract opportunity with one of Kingston's top employers. We are seeking individuals with an eye for detail, strong data entry and proofreading skills that are available for work downtown Kingston. This is your opportunity to shine and show your skills while working for an organization that is a well-respected leader in their industry.

    Your skills include:
    Strong interpersonal skills and communication skills
    Excellent proofreading skills
    Detail oriented
    Strong data entry abilities
    Computer literate, good understanding and working ability of software in general
    Ability to work at a computer for long consecutive hours
    Professionalism and ability to handle highly confidential information

    WHAT's IN IT FOR YOU:
    Career Guidance: Meet with a Manpower recruiter to establish your work goals now and in future. Our expertise in the field will help you to steer your job-search in the right direction. Once your employment match has been made we will continue to support you to ensure you are reaching your career goals
    Manpower PowerYou: We provide our associates with resources to gain skills and knowledge through online courses, training on the job, and skill assessments.
    Loyalty Program: We offer discounts and perks on various goods and services to thank you for your hard work
    Our Client Offers: An environment that encourages the pursuit of personal and professional success
    Great Schedule and Full Time Hours: Monday to Friday and 37.5 hours per week
    Competitive Hourly Rate: $14 per hour

    Apply now! Follow up by calling Christina O'Brien 613-329-5114 for next steps.

    ManpowerGroup recognizes the important of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    .
  • Location: Lancaster
    Job Type : Contract
    Date: Monday, 24 April 2017
    .A local Lancaster media group is looking to add two new staff members to their Telephone Sales team.

    Job responsibilities include using an automatic dialer and reading from a script. Reps make sales calls, take survey information, and inform customers of advertising specials.
    A friendly personality and sales aptitude will go far in this role. Previous experience with sales and customer service is not necessary but does help.
    Candidates should have:

    * HSD or GED
    * Friendly and outgoing personality
    * Ability to work Saturdays
    * Ability to manage sales goals
    * Ability to pass background screenings

    Hours for this position will be 4p-8p during the week and 9a-1p on Saturdays. The Telephone Sales Rep pays $12/hr.
    Does this sound like a position that is right for you? Please visit www.manpower.com to apply or call 717-581-0700 to schedule an interview.
  • Location: Appleton - Outagamie County
    Job Type : Permanent
    Date: Monday, 24 April 2017
    Manpower is currently hiring 1st shift call center representatives for a growing company in Appleton and have immediate openings. These full time positions start at $12 an hour and the hours are 9:30am-6pm. These are temp-to-hire opportunities.



    Responsibilities:

    • Handle customer inquiries

    • Provide information about the products and services

    • Document and update customer records based on interactions

    • Develop and maintain a knowledge base of the evolving products and services


    Qualifications:

    • Previous experience in customer service, sales, or other related fields

    • Ability to prioritize and multitask

    • Positive and professional demeanor

    • Excellent written and verbal communication skills





    We have got the right opportunity. Tell us why you are the right person! Apply today.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Sunday, 23 April 2017
    Career Job Fair - 3 Day Hire (Customer Service) for Inbound Customer Service Representatives

    Full-time & Part Time Positions Permanent customer Service Positions!

    Why wait for days and weeks after your interview you'll find out if you're selected or not!

    Join our Mobile Online Recruiting Job Fair and get immediate results on the status of your application with a process that moves you forward in three days to final interview and confirmation of hire!

    What we are looking for?

    Currently have over 35 Full-time permanent positions for individuals who have a passion for excellence in providing top notch service in in-bound call center and looking to join a dynamic team of professionals.

    If you are French Bilingual - with Customer Service Experience we also want to hear from you!

    Our Client is a leading global business services provider of customer experience management for various clients in North America and United States. They offer a comprehensive suite of solutions that helps your career growth and better optimized customer connections and experiences - from strategic development through execution.

    The position offers:

    * Hourly Rate - $11 (Including Generic Incentive Program)
    * Comprehensive Benefit Package on the Six Month of Employment
    * Six Months Performance Review and Annual Performance Review
    * Paid Training and Exceptional Incentive Programs
    * 32 - 40 Hours of weekly work schedules - Full Time Positions
    * 20 - 30 Hours of weekly work schedules - Full Time Positions
    * Public Transportation is Available

    The Process:

    * Send us your resume telling us why you Excel in Customer Service
    * We will respond immediately with a pre-screen questionnaire for you to complete and send back to us
    * Once we receive your pre-screen questionnaire ensuring basic requirements are met we will invite you for a virtual call within a day for phone screening.
    * If phone screening passes - the next day you will have a face to face interview with our Account Manager.
    * Final Interviews will be scheduled within the week.

    We look forward to hearing from you! APPLY NOW
    END DATE IS MAY 08, 2017 at 12:00PM

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Oxnard
    Job Type : Contract
    Date: Saturday, 22 April 2017
    Are you a Bilingual Customer Service Representative looking for a new career? Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company and you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefits package. If that's your vision, Manpower has work for you.

    As a Customer Service Representative, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients.

    Your professional experience will give you the fast track knowledge in resolving concerns both on the phone and in person. You'll be able to successfully utilize MS Office Suite to create documents, update reports and creating spreadsheets. You're highly self-motivated and extremely organized. You put your excellent people skills to good use.

    You can see it. More challenging work. A more interesting work environment. The opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. If this is what you see for yourself, you need to talk to Manpower Professional.

    For immediate consideration for this position, create a profile at www.Manpower.com, then call the office for an in person interview.
    (805)983-1300

    This position starts NEXT WEEK, so make your appointment today!
  • Location: Markham
    Job Type : Permanent
    Date: Saturday, 22 April 2017
    Bilingual Customer Service Coordinator - Permanent job opportunity with a highly reputable fast growing National company. Excellent compensation package offered, competitive base salary (in the 40's) + 3 weeks vacation to start, 100% benefits coverage (medical/dental) upon hire, company sponsored pension plan, educational reimbursement. Company is expanding - huge growth potential!

    The Bilingual Customer Service Representative is responsible for handling inbound service-related calls in the operation centre. This job is required to take ownership of all calls through an entire life cycle, ensuring that complete customer satisfaction is achieved.
    Key highlights of the position include:
    - Handling inbound calls from our clients in a fast-paced environment. These calls range in nature from routine property management requests to emergency requests that may involve escalation to senior levels of management.
    - Probing and documenting details of client needs and capturing such in a Work Order.
    - Properly assessing and assigning priority to work orders to ensure that contractual turnaround times are met.
    - Dispatching and communicating work order details to appropriate service provider(s).
    - Providing high level of service, care and quality to each and every call.

    MUST be completely fluent in FRENCH AND ENGLISH and have previous customer service / call centre experience.
    Shifts available between 7am-10pm Mon-Fri, occasional 1 day on weekend
    Must be flexible to train on day shift for up to 6 months

    Permanent straight overnight positions available as well from 8pm-8am, 3 days on 4 days off

    CONTACT: JAN.GIORDANO@MANPOWER.COM

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Saturday, 22 April 2017
    Our Client is a leading global business services provider of customer experience management for various clients in North America and United States. They offer a comprehensive suite of solutions that helps your career growth and better optimized customer connections and experiences- from strategic development through execution

    We believe that makes us your ideal solution partner. Making your Career path a singular experience working in Extraordinary Team

    Their willingness to invest to talent in forward oriented innovation, Embrace a new economic era for Winnipeg and assisting New Immigrants, Graduates and True Winnipeggers in joining their team. They provide excellent customer service and exceptional environment to work with the personalized attention of true customer service that creates a singular experience.

    What we Offer:

    * Great Hourly Wages
    * Comprehensive Benefit Package on the Six Month of Employment
    * Six Months Performance Review and Annual Performance Review
    * Paid Training and Exceptional Incentive Programs
    * 32 - 40 Hours of weekly work schedules - Full Time
    * 20 - 25 Hours of weekly work schedules - Part Time

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Able to Work on shifting schedules
    * Flexible weekly shifts to help support clients 24/7
    * Public Transportation is Available
    * Able to attend 10 Days of Full Time Training

    Must have qualifications:

    * No less than 6 months to 1 year of Customer Service experience within retail, food and beverage, restaurant, hospitality, call center or professional sales and marketing role.
    * Proficient in Microsoft Office Suite
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills
    * Ability to be flexible organized and manages priorities

    Nice to Have

    * Have access to Vehicle or have means of transportation/ Valid Class 5 Driver's license.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Saturday, 22 April 2017
    Customer Care Specialist- English Speaking

    For several years our client is one the trusted contact center solutions provider with various brands from Telecommunications, Financial Services, Automotive Manufacturing, e-Commerce, Consumer Goods, Retail and more. With various locations in Canada and United States, we are currently looking for several English Speaking Professionals to join our team of extraordinary customer service representatives for a Full Time and Part Permanent positions.
    We are looking for the best talent to keep elevating the experience at our client.

    These positions is set to commence on May 08, 2017, May 15, 2017 and June 2017

    What we Offer:

    * Great Hourly Wages with Language Premium
    * Comprehensive Benefit Package on the Six Month of Employment
    * Six Months Performance Review and Annual Performance Review
    * Paid Training and Exceptional Incentive Programs
    * 32 - 40 Hours of weekly work schedules - Full Time
    * 20 - 25 Hours of weekly work schedules - Part Time

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Able to Work on shifting schedules
    * Flexible weekly shifts to help support clients 24/7
    * Public Transportation is Available

    Must have qualifications:

    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on customer service, sales and etc.
    * Excellent communication skills in English and is a PLUS French, speaking and writing

    Your Responsibility is to provide:

    * Guide and Assist customers through their inquiries and process them in a fast-paced environment using world-class customer service solutions.
    * Please while delighting customers with good articulation, rate of speed and ability to be clear and concise in both English while able to work independently and in a self-directed manner
    * Demonstrated proficiency with PC applications, Windows environment, accessing the Web / Internet and e-mail
    * Communicate with positive, friendly customers via phone, email and chat while helping customers navigate with their end clients-website and place orders online.
    * Highly organized, flexible and confident while working in a fast paced, high volume, changing environment
    * Able to think "outside the box" to troubleshoot process exceptions and recommend resolution
    * Able to participate in team meetings designated to enhance the overall department and/or improve the quality of service provided to clients and customers
    * Provide knowledgeable answers to questions about their end client's products including services.
    * Work with internal departments to meet our customer's needs.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Oxnard
    Job Type : Contract
    Date: Saturday, 22 April 2017
    Are you a Customer Service Representative looking for a new career? Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company and you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefits package. If that's your vision, Manpower has work for you.

    As a Customer Service Representative, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients.

    Your professional experience in the Medical Field will give you the fast track knowledge in resolving concerns both on the phone and in person. You'll be able to successfully learn a new in-house computer system, schedule appointments for client and ensure each call is greeted with a friendly attitude. You're highly self-motivated and extremely organized. You put your excellent people skills to good use.

    You can see it. More challenging work. A more interesting work environment. The opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. If this is what you see for yourself, you need to talk to Manpower Professional.

    For immediate consideration for this position, create a profile at www.Manpower.com, then call the office for an in person interview.
    (805)983-1300

    This position starts NEXT WEEK, so make your appointment today!
  • Location: Winnipeg
    Job Type : Permanent
    Date: Saturday, 22 April 2017
    Our client recognizes that our employees are one of our most valuable assets and recognize that by embracing our differences, they can provide exceptional service with an innovative perspective.

    Our Winnipeg based client who is an established multinational company in Canada is seeking Customer Service Representatives to work on a Permanent Full Time basis and Permanent Part Time basis to work in there Call Center; these positions offer a minimum of assured 20 - 40 hours per week and set to commence on May 08,2017, June 2017

    Your responsibility is to provide Technical Support to existing clients and new clientele.

    What we offer:

    * Excellent Wages, Awesome Incentive Structure and Full Comprehensive Benefit Package
    * Fantastic Employee Discounts with their services
    * Success Sharing Program, Employee Share Purchase Plan, Employee Stock Options Programs,
    * Scholarships for dependents, enhanced parental leave, and retirement and savings plans

    In order to qualify for this role, it is vital that you:

    * Be available Monday through Sunday
    * Ability to attend 6 to 8 weeks of training Monday to Friday is a MUST.
    * The regular hours for the training are from 7:00AM - 3:30PM 6 to 8 weeks Training Schedules (May change to 3:30PM to 10:00PM)
    * Training schedules will be Five Days and may hit any day of the week but 2 days of Day Off
    * Successful candidates must be available rotational shifts either starting as early as 6:45AM and may end till 12:00AM

    Must have qualifications:

    * No less than 6 months to 1 year of Customer Service experience within retail, food and beverage, restaurant, hospitality, call center or professional sales and marketing role.
    * Proficient in Microsoft Office Suite
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills
    * Ability to be flexible organized and manages priorities

    Nice to Have

    * Have access to Vehicle or have means of transportation/ Valid Class 5 Driver's license.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Saturday, 22 April 2017
    Our Winnipeg based client - an established multinational telecommunications company - is seeking inbound customer service representatives to work on a permanent basis in their call centre. These positions offer a minimum of 20 to 40 hours per week and are scheduled to start in June 2017

    This position requires excellent customer service and demonstrated sales and up selling skills to existing clients and new clientele.

    This position offers:
    * Excellent Wages, exceptional uncapped incentive structure and a full comprehensive benefit package
    * Fantastic employee discounts on the wide range of services provided by the company
    * Success sharing program, employee share purchase plan, employee stock options programs,
    * Scholarships for dependents, enhanced parental leave, and retirement and savings plans

    * Be available Monday through Sunday
    * Ability to attend 3 to 5 weeks of training Monday to Friday is a MUST.
    * The regular hours for the training are from 7:00AM - 3:30PM 6 to 8 weeks Training Schedules (May change to 3:30PM to 10:00PM)
    * Training schedules will be Five Days and may hit any day of the week but 2 days of Day Off
    * Successful candidates must be available rotational shifts either starting as early as 6:45AM and may end till 12:00AM

    Must have qualifications:

    * No less than 6 months to 1 year of Customer Service experience within retail, food and beverage, restaurant, hospitality, call center or professional sales and marketing role.
    * Proficient in Microsoft Office Suite
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills
    * Ability to be flexible organized and manages priorities

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Saturday, 22 April 2017
    Technical Support Representatives - Permanent Full Time & Part Time roles - May 2017 to June 2017

    Our client recognizes that our employees are one of our most valuable assets and recognize that by embracing our differences, they can provide exceptional service with an innovative perspective.

    Our Winnipeg based client who is an established multinational company in Canada is seeking Technical Support Representative to work on a Permanent Full Time basis to work in there Call Center, these positions offer a minimum of assured 20 - 40 hours per week and set to commence on May 01,2017, May 08,2017 and June 2017

    Your responsibility is to provide Technical Support Representative to existing clients and new clientele.

    What we offer:

    * Excellent Wages, Awesome Incentive Structure and Full Comprehensive Benefit Package
    * Fantastic Employee Discounts with their services
    * Success Sharing Program, Employee Share Purchase Plan, Employee Stock Options Programs,
    * Scholarships for dependents, enhanced parental leave, and retirement and savings plans

    In order to qualify for this role, it is vital that you:

    * Be available Monday through Sunday
    * Ability to attend 6 to 8 weeks of training Monday to Friday is a MUST.
    * The regular hours for the training are from 7:00AM - 3:30PM 6 to 8 weeks Training Schedules (May change to 3:30PM to 10:00PM)
    * Training schedules will be Five Days and may hit any day of the week but 2 days of Day Off
    * Successful candidates must be available rotational shifts either starting as early as 6:45AM and may end till 12:00AM

    Must have qualifications:

    * No less than 6 months to 1 year of Customer Service experience within retail, food and beverage, restaurant, hospitality, call center or professional sales and marketing role.
    * Proficient in Microsoft Office Suite
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills
    * Ability to be flexible organized and manages priorities

    Nice to Have

    * Have access to Vehicle or have means of transportation/ Valid Class 5 Driver's license.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Reading
    Job Type : Temporary
    Date: Friday, 21 April 2017
    Manpower as partnered with a premier employer in Berks County. We are looking to identify experienced Call Center Representatives in the Banking Sector.

    In this role your will be responsible for the collections of past due consumer loans, overdraft and credit card accounts. In order to resolve customers issues with regard to their outstanding loan balance.

    Bring you strong negotiating skills to offer problem resolution for repayment terms within banking guidelines.

    * Provide first-tier support to resolve customer issues.
    * Identify customer service challenge and route call to the appreciate area for resolution.
    * Advise customers of their responsibilities under terms of contract.
    * Provide individual loan counseling on acceptable repayment terms.
    * Miscellaneous responsibilities.

    Manpower offers all the advantages you would expect from an industry leader - including a competitive salary, comprehensive health benefits, training and much more.

    Apply today at manpower.com
  • Location: Bowling Green
    Job Type : Contract
    Date: Friday, 21 April 2017
    Manpower is currently hiring Provider Service Representatives for one of our clients in Bowling Green, KY!

    Job Responsibilities:
    The Provider Service Representative is responsible for timely and accurate service to our callers. Callers to our department include physician's offices, hospitals, billing agencies, home care agencies, functional therapy clinics, medical equipment dealers and others who might provide services to End Client members with the possibility of being paid by us. PSRs handle calls regarding claim status, appeal status, eligibility and benefits, online tools, provider relations' issues, and referral/authorization. PSRs will initially start on one or two of the call lines & will eventually be cross-trained on all lines/skills.

    Required Skills:
    High School diploma or equivalent - Ability to type 40 WPM - 18-36 months of relevant experience - Good knowledge of multi-line phone system - Excellent interpersonal and customer service skills - Sound reasoning and problem solving skills - Ability to read, understand and follow written policies and procedures. Basic working knowledge of web based applications, Microsoft word, Micro Excel, and Microsoft Outlook

    Working from Home: Working from home occurs occasionally (due to weather, system outages, illness, etc.). For this reason, everyone must have high-speed internet at home.

    Qualifications:
    High school diploma or equivalent

    Contract Length:
    6 months temp to perm

    Shift hours: 8.5 hour shift between the hours of 6:50 am - 3:20 pm, 7:00 am - 3:30 pm, or 7:30 am - 4:00 pm (M-F) - Occasional Saturday training as needed.
    Training: 7:30 am - 4:00 pm, M-F (4-weeks) - Mandatory attendance, no time off allowed.

    Pay:
    $11/hr

    Please apply to this position to be considered.
    NOTE: Please DO NOT contact your local Manpower office directly, as this position is not being serviced out of that office.
    Manpower is an Equal Employment Opportunity (EEO) Employer.
  • Location: Springfield - Clark County
    Job Type : Contract
    Date: Friday, 21 April 2017
    Title: Customer Service / Call Center
    Location: Springfield, OH 45505
    Pay: 13/hr
    Full time
    Contract position

    Responsibilities:
    Provide contact with clients and customers
    Handle in-bound and out-bound calls from our customers
    Use computerized system for tracking, information gathering and/or troubleshooting the items raised by the client/customer
    Seek to retain account and/or suggest and encourage use of other services and products
    Follow standard procedures and policies

    What you bring:
    HS diploma/GED
    1+ year customer service or call center experience