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  • Location: Toronto
    Job Type : Permanent
    Date: Wednesday, 18 October 2017
    Looking for the role of a lifetime? This is it!

    This position will partner you with a socially conscious company whose goal is to work with the community to help people. The Division Manager will oversee and coordinate a team of 20 plus Public Relations Advisors and their territories.

    Role Responsibilities
    -Operate as the lead point of contact between senior management and the public relations team
    -Assist PR Advisors to build and maintain strong, long-lasting customer (Sponsor) relationships
    -Ensure teams provide timely and successful product delivery to customers
    -Clearly communicate the progress of monthly/quarterly/yearly initiatives to the management
    team
    -Train and ensure PR Team achieves monthly/quarterly/yearly targets

    Required Skills:
    - Proven account management or other relevant experience
    - Demonstrated ability to communicate, present and close sales effectively
    - Experience in delivering in house focused solutions based on employee and customer needs
    - Proven ability to work independently within a team structure
    - Proven ability to manage multiple projects at a time while paying strict attention to details
    - Proficient with corporate productivity and web presentation tools
    - Experience working with online CRM systems (salesforce)
    - Exceptional verbal and written communications skills
    - Business degree or equivalent work experience

    Compensation:
    -Base salary and bonus structure
    - Health benefits
    - Flexible work schedule
    Must have valid driver's license and ability to travel

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Markham
    Job Type : Temporary
    Date: Tuesday, 26 September 2017
    Manpower has a great opportunity for Call Centre Agents our client in Richmond Hill, a provider of eCommerce solutions to global retailers and brands.

    The Job:
    * Respond to inbound phone calls, up sell/cross sell additional items and resolve customer's issues
    * Take inbound calls for order placement
    * Respond to customer email inquiries
    * Up sell and cross sell additional items
    * Answer inquiries while maintaining and updating the customer database
    * Maintain a sense of urgency in responding to the customer needs
    * Be creative and go above and beyond when assisting our customers
    * Accurate and efficient order entry and maintenance of customer files
    * Ask probing questions and overcome objections

    What you bring:
    * At least one year of customer service experience
    * High School Diploma or equivalent
    * Pleasant and professional telephone etiquette
    * Take charge attitude. Enjoys the challenges that a customer service job can present
    * Flexible, open minded and solution oriented with the ability to adapt to the fast paced Internet environment
    * Analytical/problem solving skills
    * Excellent judgment and decision making skills
    * Strong verbal and written communications skills
    * Understand customer service processes and procedures
    * PC literate and basic typing skills (at least 40 wpm)
    * Adept at navigating web sites and multi-tasking
    * Flexiblity to work between 8AM - 12AM from Monday to Friday and 9AM - 9PM on the weekend

    Interested? Apply now to a role which offers:
    * Starting pay between $15-$16/hr
    * Potential for permanent employment after three months

    Apply today! Not the job for you? Set up your profile at manpower.ca and see what other opportunities Manpower has available currently.

    Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.