Job Type :
Friday, 24 February 2017
Bilingual Customer Service Representatives
Our client, a leading major appliance company located in Mississauga, is seeking professional Bilingual Customer Service Representatives to join their extremely dynamic and growing team.
This is an immediate need and wonderful opportunity for an on-going position with major growth potential for that next step of your career.
What's in it for you?
* Pay $ 18 plus + 4% vacation pay
* Day shift:
o 8:00 am - 5:00pm (Monday - Friday)
o 9:00 am - 6:00pm (Monday - Friday)
* Ongoing opportunity
* Opportunities to grow
What the job is
* Guide customers through their order and process them in a fast-paced environment using world-class technology.
* Communicate with positive, friendly customers via phone, email and chat.
* Help customers navigate the website and place orders online.
* Provide knowledgeable answers to questions about product, pricing and availability.
* Work with internal departments to meet our customers' needs.
* Work with customers to resolve product returns, shipping inquiries and order status questions.
What you bring to the job
* Exceptional verbal and written communication skills
* Fluently bilingual (English/French) is a requirement for this role
* Intermediate MS Office, Excel and Internet skills required, SAP experience an asset
* Ability to multi task and navigate between screens
* 1-2 years previous customer service experience, over the phone sales experience, an asset
Don't miss out on this AMAZING opportunity - please apply directly today for immediate consideration AND Get a Bonus for who you know! We know that great Bilingual talent knows great talent and we want to reward you! If you refer someone to work for Manpower and successfully complete their assignment, you could potentially earn $50 dollars cash for each referral.
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.