Home  Call Center and Customer Service Jobs
  • Location: Scranton
    Job Type : Contract
    Date: Monday, 27 March 2017
    Awesome opportunity at a premiere Call Center in the Pittston Area seeking professional Call Center Customer Service Representatives. Pay rate for this long-term project is $17.41 per hour and the hours of work are 3:30 pm - 12:00 am, Monday - Friday. Paid holidays available immediately and paid vacation after one year. Training schedule is 8:00 am - 4:30 pm. Upon completion you will move to the 3:30 - midnight shift.
    The professional Customer Service Representative responds by phone or correspondence to the questions of subscribers. Excellent communication skills and the ability to pay close attention to detail in a fast paced environment will be necessary for success in this role. Proficiency in Word, Excel and Outlook is essential and your Data Entry needs to be fast and accurate. Candidates who are pre-selected will be required to take an assessment to measure these skills. To advance, you must be able to show a minimum of one year's recent experience in a Call Center performing Customer Service.

    Other pre-requisites include proof of education (HS Diploma or equivalent minimum) and clearance of a comprehensive background check prior to starting. If you thrive in a professional environment and have the desire to provide truly excellent customer service, apply now on www.manpower.com and search Scranton, PA for this opportunity.



    To learn more about Manpower's free Career Resources, including your ability to earn a free associates or bachelors degree, visit ttp://www.manpowergroup.us/mypath/.
  • Location: Mississauga
    Job Type : Contract
    Date: Monday, 27 March 2017
    Bilingual Customer Service Representatives
    Our client, a leading major appliance company located in Mississauga, is seeking professional Bilingual Customer Service Representatives to join their extremely dynamic and growing team.
    This is an immediate need and wonderful opportunity for an on-going position with major growth potential for that next step of your career.
    What's in it for you?

    * Pay $ 18 plus + 4% vacation pay
    * Day shift:
    o 8:00 am - 5:00pm (Monday - Friday)
    o 9:00 am - 6:00pm (Monday - Friday)
    * Ongoing opportunity
    * Opportunities to grow

    What the job is
    * Guide customers through their order and process them in a fast-paced environment using world-class technology.
    * Communicate with positive, friendly customers via phone, email and chat.
    * Help customers navigate the website and place orders online.
    * Provide knowledgeable answers to questions about product, pricing and availability.
    * Work with internal departments to meet our customers' needs.
    * Work with customers to resolve product returns, shipping inquiries and order status questions.
    What you bring to the job

    * Exceptional verbal and written communication skills
    * Fluently bilingual (English/French) is a requirement for this role
    * Intermediate MS Office, Excel and Internet skills required, SAP experience an asset
    * Ability to multi task and navigate between screens
    * 1-2 years previous customer service experience, over the phone sales experience, an asset
    Don't miss out on this AMAZING opportunity - please apply directly today for immediate consideration AND Get a Bonus for who you know! We know that great Bilingual talent knows great talent and we want to reward you! If you refer someone to work for Manpower and successfully complete their assignment, you could potentially earn $50 dollars cash for each referral.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Hagerstown
    Job Type : Contract
    Date: Monday, 27 March 2017
    Make the change today, and bring your customer service skills to a reputable company in Williamsport, MD!

    Are you seeking a full time position paying $14-17 per hour to get your foot in the door for a long term opportunity with a growing company? Look no further! Begin the career you have been seeking with Manpower!

    As a Branch Support Associate you will:
    * Contribute to and take pride in the successful execution of branch operations.
    * Gain valuable skills and experience through training as well as working alongside with leaders in the industry.
    * Expand on your customer service skills by learning to communicate, assist, and trouble shoot inquiries from drivers and field representatives.

    With your experience of at least 1-3 years in customer service, you will be a valuable asset to the team. Mechanical background or knowledge is a plus. Your good computer skills and ability to learn quickly will allow you to thrive in this role. Your solid work ethic and history will ensure that you have the foundation for growing your expertise in a long term opportunity. Your passion for high quality in a fast paced environment will drive you to the top.

    Visit www.manpowerjobs.com today to learn about this Branch Support Associate role that offers you:
    * Local employment
    * Temporary to permanent opportunity
    * Future opportunities for advancement with a growing and dynamic company

    Get a Bonus For Who You Know! We know that great talent knows great talent and we want to reward you! If you refer someone to work for Manpower and they successfully complete their assignment you could potentially earn $50 cash for each referral! Help friends and family find a job and earn money for yourself! Contact us today to learn more.
  • Location: Bristol
    Job Type : Contract
    Date: Monday, 27 March 2017
    Accountabilities
    This position will be responsible for providing project management, customer service and graphics support. They will work closely in a team environment processing graphics jobs for the Beverage Division. Duties will include but not be limited to the following:
    * Close communication with both our external customers and internal customers which will include the various manufacturing locations and sales team
    * Coordination of all designs and communications between internal and external customers
    * Provide support for the designers which may include review of artwork and data input
    * General administration which could include various reports, filing of artwork jobs, data entry and other duties as necessary
    Job Requirements
    Requirements for this position include, but are not limited to the following:
    * Extremely detail oriented - proven ability to develop and follow standard operating procedures
    * Excellent organizational skills and ability to multitask
    * Effective communication skills, administrative ability, and team building attributes
    * 3-5 years of working experience in a graphics/customer service role preferred
    * Working knowledge Adobe Creative Suite (Illustrator and Photoshop) helpful but not required
  • Location: Greenville
    Job Type : Temporary
    Date: Monday, 27 March 2017
    Manpower and a great Fortune 500 company is ramping up, and looking for excellent Call Center Reps to be on their team!
    * Minimum high school diploma or equivalent
    * Computer proficiency, keyboard and web navigation skills
    * Knowledge of Windows operating system (ability to navigate between multiple windows, launch and close applications, and navigate within folder system)
    * Keyboarding skills at a minimum of 25 wpm with simultaneous "talk and type" capability
    * Excellent verbal & written communications skills
    * Ability to communicate clearly and effectively
    * Work assigned schedule which may include varying shifts, weekends and/or holidays
    * 6 months customer service experience, with call center experience preferred
    * Ability to understand customer issues
    * Good problem solving and decision-making skills
    * Ability to approach problems logically
    * Ability to empathize with the customer and respond effectively to customer needs
    * Ability to connect with people over the phone
    * Ability to engage in consultative selling
    * Ability to work with minimal supervision & handle pressure
    * Excellent customer service skills
    * Professional phone etiquette
    * Ability to multi-task and work in a fast-paced environment
    * Promote reliability and dependability

    Responsibilities:
    * Provide customer support to clients via phone, email or web channels.
    * Learn and become knowledgeable of client's products or services.
    * Accurately log all interactions via established business process and tools
    * Provide prompt, reliable and accurate information to customers while adjusting to the pace of the caller
    * Demonstrate ability to identify solutions based on established processes and procedures.
    * Demonstrate effective soft skills, active listening, and ability to empathize with the customer's situation
    * Act with sensitivity in all customer interactions
    * Effectively manage length of calls / handle time
    * Display effective time management skills.
    * Promote teamwork and contact center success

    If you posse the above qualities and would like to be on a Great team working with other Team players then please submit your resume and allow time for staffing specialist to review ALL resumes after reviewing!!!!!
  • Location: Wilkes Barre
    Job Type : Contract
    Date: Monday, 27 March 2017
    Are you tired of the 5 o'clock traffic? Would you prefer a later start to your day? Put your customer service and office clerical experience to work for our client in the Pittston area.

    This client offers competitive wages for these long term contract positions. Your previous experience, Diploma or equivalent and clean criminal background offers you a position starting $16.41 per hour. We offer an excellent working environment, and a morning shift of Tuesday through Saturday 9:30AM to 6PM with a chance to gain new skills.

    These positions are data entry of records and documents, working within the client's database and communicating with customers by telephone. You have good communication skills, computer skills and a desire to perform a job well done. We want to talk to you right away.

    Apply today for immediate consideration! Know someone else who is a great fit for this job? Please share our job with friends and family. We have several openings.
  • Location: Wilkes Barre
    Job Type : Contract
    Date: Monday, 27 March 2017
    Are you tired of the 5 o'clock traffic? Would you prefer a later start to your day? Put your customer service and office clerical experience to work for our client in the Pittston area.

    This client offers competitive wages for these long term contract positions. Your previous experience, Diploma or equivalent and clean criminal background offers you a position starting $16.41 per hour. We offer an excellent working environment, and an afternoon shift of Monday through Friday 12:30PM to 9PM with a chance to gain new skills.

    These positions are data entry of records and documents, working within the client's database and communicating with customers by telephone. You have good communication skills, computer skills and a desire to perform a job well done. We want to talk to you right away.

    Apply today for immediate consideration! Know someone else who is a great fit for this job? Please share our job with friends and family. We have several openings!
  • Location: Wilkes Barre
    Job Type : Contract
    Date: Monday, 27 March 2017
    Want to utilize your office, customer service and data entry skills? Not a morning person so starting your day in the afternoon is a perfect fit? Manpower as multiple contract clerical job's open in the Pittston area and we want to talk to you.

    What's in it for you?

    * Competitive Wages: $17.14 per hour
    * Highly sought after industry
    * 2nd Shift: 3:30pm-12am
    * Excellent working environment

    What's the job?

    * Data Entry of records and documents
    * Working within the computer database to record and look up information
    * Corresponding with customers via telephone
    * Produce and proof correspondence, reports, summaries, and other related

    What you bring to the job?

    * Previous experience with data entry, customer service or office environment
    * Able to work with Word, Excel and Outlook
    * High School Diploma or Equivalent
    * Ability to pass Criminal Background Check

    Apply today! Do you know someone who could be a great match? We love referrals.
  • Location: Mesa
    Job Type : Temporary
    Date: Monday, 27 March 2017
    Customer Counter Associates - (Mesa, AZ)

    ManpowerGroup is currently recruiting for temporary Customer Counter Associates for the world's largest package delivery company in the Region.

    If you prefer a fast paced, customer oriented position, we need you! Prior customer service experience is helpful, but not required for all roles.

    Depending on the position, common job responsibilities could include:

    * Greeting and assisting customers (In person and over the phone)
    * Working in a fast paced setting
    * Inspecting shipments and shipping documents
    * Most positions will require basic to advanced computer knowledge and MS Office proficiency
    * Word processing, data entry, preparing reports
    * Cash handling may be required at Service Centers

    Requirements:
    * Must be at least 18 years or age or older
    * Must have High School Diploma or High School equivalent
    * Eligible to work in the U.S. without sponsorship
    * Ability to lift 40+ pounds and work at a fast paced.
    * Ability to stand for long periods of time
    * Must have attention to detail
    * 1+ years prior experience - Preferred
    * Able to pass Background Check
    * Drug screens or assessments may be required for certain positions.

    We offer a comprehensive benefits package including competitive pay, medical, dental vision, disability, 401K, ongoing training, and tuition reimbursement.

    Whether it's your first step in to the world of work or a change in your work environment, Manpower has positions accommodating a wide range of experience and schedules. Take this opportunity to gain valuable work experience, earn extra money, or to develop new talents to add to your resume!

    ManpowerGroup is an Equal Opportunity Employer

    Keywords: customer, customer service, CSR, Customer service rep, counter clerk, cashier, Mesa, AZ
  • Location: Memphis
    Job Type : Contract
    Date: Monday, 27 March 2017
    Manpower's premier client is looking for a Customer Service Planner.

    Description:
    1. Creates service delivery route plans utilizing work order data and route analysis system & software.
    2. Communicates routes to service personnel as needed, reviews with operations management.
    3. Performs route optimization.
    4. Assigns new business and reviews missed services.
    5. Reviews planning & routing data including cancelled work orders and work order future scheduling.
    6. Summarizes and reviews route plans with team and management as needed.
    7. Creates reports; provides review and summary on periodic basis. 8. Prepares route planning documentation; maintains system data.

    3-4 years of related experience as dispatcher, planner and/or customer service agent preferred

    Please submit your resume today at WWW.MANPOWER.COM
  • Location: Largo
    Job Type : Temporary
    Date: Monday, 27 March 2017
    Are you a Call Center Representative or Customer Service Professional looking for a new career? Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company and you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefits package. If that's your vision, Manpower has work for you.

    As a Customer Service Representative in our client's call center, you'll be a driving force for making a difference and helping others. Your attention to detail and ability to overcome objections will help you achieve success with our client's most valuable external assets - its members.

    Are you interested? The ideal candidate will possess:
    * 1-2 years of experience in a customer service environment - preferably in a call center or sales
    * Excellent people skills and be highly motivated!
    * Excellent data entry skills and can navigate a windows-database
    * Great communication skills verbal and written
    Besides gaining valuable experience with some of the most reputable organizations in the market, you'll gain access to Manpower comprehensive benefits package-which includes free-training to help you continue to advance and move your career forward!

    To hear more about this exciting opportunity with Manpower, please apply to www.directch.com/mmn today!
  • Location: Phoenix
    Job Type : Contract
    Date: Monday, 27 March 2017
    Manpower is currently hiring Customer Service Reps for our client in the North Phoenix Area

    Customer Service Rep: North Phoenix, AZ

    Based in the North Phoenix, AZ area our employees will make outbound calls to medical facilities on behalf of prominent insurance carriers to arrange transfer of patient records to electronic records. This could be done via scanning or faxing the records for converting.

    What is the job?

    As an Customer Service Rep you will:

    Contact medical providers from a generated list
    Communicate with the staff to arrange fax or scan of medical charts to be converted to electronic files
    Respond to questions or concerns from provider offices
    More about this CSR role that offers:

    Weekly Income
    Full time hours
    A laid back and friendly work environment
    Pride in servicing others
    Opportunity for career advancement
    What do you bring to the role?

    Customer service experience in medical or call center.
    Strong interpersonal and communication skills that essentially help you provide solutions to the medical providers
    Organization and a passion to help the providers transition to electronic medical records
  • Location: Cambridge
    Job Type : Contract
    Date: Monday, 27 March 2017
    Manpower has partnered with a local company that is in need of qualified Customer Service Representatives for contract to permanent employment.

    Our client has been in business 60+ years in Canada, and Year over Year has shown growth on a local level.

    What is the job?

    * Call logs of 60-100 per day
    * Incoming, and some out - bound as well
    * Customer service experience is key
    * Ability to type 40+ WPM
    * $16 per hour
    * Monday to Friday

    What do you bring to the job??

    * Own transportation
    * Previous experience in a similar role
    * Available to work anytime between 8am-8pm
    * Positive attitude

    If you are interested in learning more about this opportunity, please apply today and call to speak with one of our recruiters at 1-888-322-1234.

    **ManpowerGroup recognizes the importance of proving an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs***
  • Location: Ann Arbor
    Job Type : Temporary
    Date: Monday, 27 March 2017
    Do you have great phone skills and excel at providing exceptional customer service? You need to call Manpower today! We are currently seeking customer services reps, receptionists, and call center agents throughout Washtenaw County. Many positions are long-term, offer competitive pay, and may lead to direct hire! Contact our office to apply today: 734-665-3757 ext: 4. Get a head start by creating an account at manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $50 referral bonus for each successful referral.

    To see more openings with Manpower across Southeastern Michigan, visit manpowermi.com or follow us on social media.

    Manpower, Inc. of SE Michigan is an Equal Opportunity Employer.
  • Location: Scranton
    Job Type : Contract
    Date: Monday, 27 March 2017
    Immediate temporary to hire opportunity in the Scranton Area for a professional Customer Support Representative. Starting pay rate is $15.00/hr. and the hours of work are 2:00 pm - 10:00 pm, Monday - Friday. If selected for this career opportunity, you will be supporting students and their families as they complete preparatory courses. No sales involved. Just following up with outbound calls to be sure that the student is on track for success and receiving inbound calls when they have questions.

    For consideration, you need to have at least 2 years' experience in a Call Center performing Customer Support and should be proficient in MS office. Should have the technical competency to assist students with the use of the online tools and possess excellent written and verbal communicative skills. Must be the type of person who wants to continue to learn on an ongoing basis and to remain up to date

    The candidate for this position needs the availability start ASAP and will maintain a professional level of attendance and punctuality. If interested, visit www.manpower.com and enter the search location of "Scranton PA".
  • Location: Calgary
    Job Type : Contract
    Date: Monday, 27 March 2017
    French Bilingual Technical Support Rep

    In tandem with our client, a commercial and residential security solutions company, Manpower is seeking French Bilingual Technical Support Reps to join their Calgary team.

    Contract: Temp to Perm; candidates must pass training and assessments to become permanent
    Start date: May 1st
    Working Hours: Weekdays between 2pm and 2am; Weekends between 10pm and 8am
    Pay Rate: $17.00/hour

    Responsibilities:
    * Handling incoming and outgoing calls; providing the technical support to customers
    * Creating and scheduling service requests
    * Dispatching service calls to service technicians, where required
    * Remotely accessing customer panels to access and/or update internal programming
    * Handling and processing missing alarm signals according to procedure
    * Handling requests from new customers taking over an existing system and helping familiarize
    * Creating urgent status customer monitoring accounts, where required
    * Handling requests to update customer contact information

    Requirements:
    * Minimum High School Diploma
    * Fluency in both French and English
    * 1 year experience in a Customer Service role
    * 1 year experience in a Technical Support role
    * Strong working knowledge of computers and / or electronics
    * Previous experience working in a call centre environment would be considered an asset
    * Intermediate computer skills; knowledge of MS Office and ability to learn new technical skills
    * Flexibility to work a variety of hours as required

    Please apply online and / or create and manage your profile at www.manpower.ca.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.
  • Location: Ann Arbor
    Job Type : Permanent
    Date: Monday, 27 March 2017
    Are you looking for a temporary part-time position that allows you to work independently and could lead to future opportunities? Do you like speaking on the telephone? Can you commit to variable part-time hours including some evenings and weekends? You could be a perfect fit for this job!

    Manpower, Inc. of SE Michigan has partnered with the University of Michigan's Survey Research Center (SRC) to find eager and organized part-time telephone interviewers to work in a 61-station phone lab in Ann Arbor, MI.

    The SRC conducts some of the most widely cited and influential studies in the world. SRC telephone interviewers are an important part of the survey process and are responsible for accurate and thorough data collection. Interviewers communicate the reason for the call, answer questions about the projects, and seek to get individuals to participate in the studies. The data collected is about important topics like health, careers, confidence in the economy, family and friends in your social network, risk for suicide among teens and soldiers, and many others.

    Why you'll love working for us…
    * A chance to learn about social research working at an industry leader
    * Opportunities to work future studies based on your performance
    * Provide important, meaningful data for use in scientific research
    * U-M SRC is one of the most prominent and successful research organizations in America today

    What you'll get...
    * Paid training
    * A local job on campus with the convenient option of public transportation
    * $13.25 per hour (certified Spanish/English bilingual candidates earn $15.25 per hour)

    Are you able to...
    * Multitask - listen and type at the same time
    * Work 16 - 24 hours per week during the week and on weekends
    * Work until the end of a project (as little as 3 months, 6 months, or long-term)
    * Self-motivate to get to work and achieve goals
    * Portray a professional demeanor at all times

    If so, we want to hear from you! Contact the Manpower office to apply today: 734-665-3757. Get a head start by creating an account at www.manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $50 referral bonus for each successful referral.

    The University of Michigan is an equal opportunity/affirmative action employer.
  • Location: Kingston
    Job Type : Contract
    Date: Saturday, 25 March 2017
    Are you an experienced administrative professional looking for an exciting opportunity? Manpower has an opportunity for you! We have an excellent six (6) month contract opportunity with one of Kingston's top employers. We are seeking individuals with an eye for detail, strong data entry and proofreading skills that are available for work downtown Kingston. This is your opportunity to shine and show your skills while working for an organization that is a well-respected leader in their industry.

    Your skills include:
    Strong interpersonal skills and communication skills
    Excellent proofreading skills
    Detail oriented
    Strong data entry abilities
    Computer literate, good understanding and working ability of software in general
    Ability to work at a computer for long consecutive hours
    Professionalism and ability to handle highly confidential information

    WHAT's IN IT FOR YOU:
    Career Guidance: Meet with a Manpower recruiter to establish your work goals now and in future. Our expertise in the field will help you to steer your job-search in the right direction. Once your employment match has been made we will continue to support you to ensure you are reaching your career goals
    Manpower PowerYou: We provide our associates with resources to gain skills and knowledge through online courses, training on the job, and skill assessments.
    Loyalty Program: We offer discounts and perks on various goods and services to thank you for your hard work
    Our Client Offers: An environment that encourages the pursuit of personal and professional success
    Great Schedule and Full Time Hours: Monday to Friday and 37.5 hours per week
    Competitive Hourly Rate: $14 per hour

    Apply today and interview tomorrow! Follow up by calling Christina O'Brien 613-329-5114 for next steps.

    ManpowerGroup recognizes the important of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Winnipeg
    Job Type : Contract
    Date: Saturday, 25 March 2017
    Our Winnipeg based client - an established multinational telecommunications company - is seeking inbound customer service representatives to work on a permanent basis in their call centre. These positions offer a minimum of 20 hours per week and are scheduled to start in April 2017 and May 2017

    This position requires excellent customer service and demonstrated sales and up selling skills to existing clients and new clientele.

    This position offers:
    * Excellent Wages, exceptional uncapped incentive structure and a full comprehensive benefit package
    * Fantastic employee discounts on the wide range of services provided by the company
    * Success sharing program, employee share purchase plan, employee stock options programs,
    * Scholarships for dependents, enhanced parental leave, and retirement and savings plans

    Must have qualifications:
    * Minimum of 2 years customer service experience
    * Proficient in Microsoft Office Suite
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills
    * Ability to be flexible organized and manages priorities

    In order to qualify for this role, it is vital that you:
    * Be available to work a flexible schedule that includes weekends
    * Ability to attend 3-5 weeks of training Monday to Friday.
    * Be available to work rotational shifts either starting as early as 6:45AM and may end till 12:00AM

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Albuquerque
    Job Type : Permanent
    Date: Friday, 24 March 2017
    Consumer Care Representative/ Work from Home - You offer your unique skills and experiences. And Manpower offers something unique for you. We're the place for talented individuals who want to do things differently, get ahead and establish a lifelong career.

    We are currently recruiting for a Consumer Care Representative/ Work from Home to work at a great company located in Albuquerque, NM. This is a direct hire opportunity. For immediate consideration for this opportunity, please call 505-998-6200 or apply directly at www.manpower-nm.com.