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  • Location: Andover
    Job Type : Contract
    Date: Monday, 13 March 2017
    Manpower is currently seeking for Customer Service Reps who can work in the Peabody, Danvers area!

    As a Customer Service Rep you will Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

    Schedule: Mon- Fri from 11am-8pm
    This is a temp - direct hire placement
    This position starts at $15 per hour.

    If you meet qualifications and are interested please apply now!
  • Location: Schaumburg - Cook County
    Job Type : Permanent
    Date: Friday, 03 March 2017
    Manpower is currently seeking Student Loan Counselors for a client located in Rolling Meadows, IL. These are permanent roles with an hourly rate of $13.50 plus bonus earning potential of $300 - $700 monthly. If you feel that you meet all of the qualifications listed below, please create an account on Manpower.com with an updated copy of your resume. Thank you and we look forward in helping you launch your career!

    Responsibilities
    Provide assistance and alternative solutions to student borrowers with Title IV, Student Loans
    Currently, our client is contracted by over 40 Universities and Colleges to provide current and former students free counseling services
    Counselors help the student understand their loan agreement(s), explain alternative repayment solutions and entitlements, pre-qualify student borrowers for alternative repayment plans and connect borrowers directly with their Federal Servicers to make any necessary changes.

    Benefits
    Monthly bonus and incentives
    Benefits include 401K, medical, dental and vision insurance
    Open, fun, and flexible working environment
    Accessible management
    Personal satisfaction of making a difference

    What are you going to do?
    Make outbound calls (70%) and field inbound calls (30%)
    Counsel student borrowers; Notate account and update student borrower information
    Initiate conference calls between student borrower and Federal Servicers
    Encourage responsible repayment habits
    Provide financial literacy tools
    Maintain consistent production while providing quality customer service care