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  • Location: Calgary
    Job Type : Contract
    Date: Thursday, 23 February 2017
    Long Term Disability Case Manager (Insurance)

    With over 55 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, a leading and well respected Canadian financial services company, located in Calgary, Manpower is seeking a Long Term Disability Case Manager, to fulfill a one year contract, starting April 2017.
    Working hours for this position are Monday to Friday, 8.00am - 5.00pm. The pay rate for this role will be $30/hour.

    In this role, as a Long Term Disability Case Manager, you will conduct assessments of long term disability claims and develop specific case management plans.
    Your responsibilities will include:
    * Assessing long term disability claims including the identification, and analysis of medical, contractual, and eligibility information
    * Developing case management plans
    * Keeping consistent interaction with Claimants and Clients
    * Assessing Long Term Disability and Waiver of Premium claims including the analysis of medical, contractual, and eligibility information in order to render a decision on the claims

    Successful candidates require:
    * Minimum 3+ years' experience in a Disability Case Adjuster or Management role
    * Familiarity with medical terminology; background in a health related field would be considered a strong asset
    * Excellent written and verbal communication skills; must be able to clearly deliver messages to clients by telephone and through detailed written explanations
    * Strong customer service skills; ability to build and manage relationships with external and internal clients
    * Intermediate to Advanced computer skills; MS Office Suite and Data Entry
    * Flexibility to work overtime as required
    * Bilingual would be considered an asset

    Please apply online and / or create and manage your profile at www.manpower.ca. Alternatively, you can email us at calgary.ab@manpower.com or contact us at 403.269.6936 and ask for our Office Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Milwaukee
    Job Type : Contract
    Date: Thursday, 23 February 2017
    BASIC FUNCTION:
    Energetic team member needed to work with project managers from the Projects and Programs Team in Career Growth & Distribution to provide project, program and communications support in the Career Distribution department. They will work with business areas and subject matter experts to understand their strategy, priorities and needs and to help make them a reality. They will also participate in meetings and huddles to develop relationships with the Team and with its business partners.
    Responsibilities include, but are not limited to:
    - planning and coordinating events (logistics, agenda, materials, speakers, rosters)
    - assisting team members with project and program planning, management and execution
    - clarifying, coordinating and executing communications plans, including intranet content
    - budget and time-line management
    - problem solving and issue resolution
    - collaboration with business partners

    QUALIFICATIONS:
    - Bachelor's degree in business, finance, marketing, communications or related field or equivalent combination of education and/or progressively responsible work experience.
    - Minimum five years of progressively responsible experience in financial services or other business, finance, marketing or communications functions.
    - Experience in internal sales, account management, client-facing consulting, customer service or other related experience.
    - High degree of self-motivation. Strong follow-through, organization and attention to detail.
    - Strong skills in business analysis.
    - Comfort with business documents, such as legal agreements.
    - Strong collaboration skills and interpersonal skills with demonstrated ability to establish rapport at all levels both with clients and internal partners.
    - Strong communication skills (oral and written) including listening and effective questioning skills and information sharing.
    - Represents a positive and professional image.
    - Must be proficient in Microsoft Outlook, Excel, Word, and PowerPoint.
  • Location: Franklin
    Job Type : Contract
    Date: Wednesday, 22 February 2017
    **FINRA Series 6 & 63 are required for this position**

    Phones 45%
    * Manages a phone schedule in accordance with set standards
    * Handles inquires that are routine/repetitive and can be handled according to straightforward, clearly defined procedures; escalates calls as needed
    * Understands customer's issues and determines appropriate course of action or decision making path utilizing all available resources
    * Transfers non-routine or more complex inquiries to appropriate person
    * Communicates with callers clearly in an open, direct, and timely manner
    * Provides complete and accurate solutions to all customer needs with appropriate guidance
    * Exhibits consistent and appropriate style and customer focused approach to a variety of customers and customer situations

    Casework 45%
    * Manages a casework schedule in accordance with set standards
    * Uses available resources and standard work to effectively and accurately complete routine cases
    * Makes decisions for all routine casework and transfers non-routine cases to appropriate person.
    * Researches and evaluates possible solutions using available resources
    * Timely management of casework in accordance with area service and/or productivity standards

    Note: Training period of 2-4 weeks for initial tasks. It is possible that work volumes and training curriculum do support a full 8-hour day during certain periods.
  • Location: Franklin
    Job Type : Contract
    Date: Wednesday, 22 February 2017
    A well-known, local insurance/financial institution is looking for individuals with customer service and call-center background. This experience would give individuals the opportunity to work in a professional environment, with a company that places importance on culture and community.

    Individuals in this role will:
    Conduct telephone interviews with individuals applying for the company's products.

    Attributes of successful candidates:
    *Well spoken, customer service focus
    *Call center/customer service experience over the phone
    * Ability to uphold confidentiality
    *Computer/keyboarding skills

    Location: Franklin, WI
    Hours: Full-time, 40 hours/week
    Pay: 13.93/hour
  • Location: Moncton
    Job Type : Temporary
    Date: Tuesday, 21 February 2017
    Claims Analyst
    Do you have great attention to detail and enjoy a fast paced environment? Would you like to work Monday - Friday with weekends off? If so we have the perfect opportunity for you.

    Pay Rate: $15.49/hr - Monday - Friday

    Responsibilities:
    * Analyzing requests from clients to approve or redirect the request
    * Data Entry
    * Respond to requests in a timely and professional manner
    * Resolve or forward requests in accordance with established procedures
    * Identify new demands, perform a variety of complex clerical tasks

    Qualifications:
    * College Diploma
    * 1-2 Years Data entry experience
    * Proficient with Microsoft office products (Excel & Word)
    * Ability to multitask, prioritize and work in a fast paced environment working with dual screen and navigating through multiple applications/websites

    If you find yourself interested in this exciting opportunity and want to further your career and have the qualifications needed APPLY TODAY. Send us your resume at moncton.nb@manpower.com or apply directly to this posting.
  • Location: Springfield - Clark County
    Job Type : Contract
    Date: Tuesday, 21 February 2017
    Title: Document Processing Specialist
    Location: Springfield, OH 45505
    Pay: 12.50/hr
    Shift: 1st
    Full-time
    Contract Position

    Job Responsibilities:
    Process insurance documents accurately
    Identify the document's policy type and determine appropriate action
    Make updates in computer database
    Make payments for customers to ensure continuous coverage
    Communicate and coordinate with insurance agents and carriers to verify information
    Other duties as assigned

    Requirements:
    HS Diploma or GED
    1 year experience in insurance, admin, customer service, coordination, or other related roles
  • Location: Springfield - Clark County
    Job Type : Contract
    Date: Tuesday, 21 February 2017
    Title: Insurance Processor/Customer Service
    Location: Springfield, OH 45505
    Pay: 12.50/hr
    Shift: 1st
    Contract position

    Responsibilities:
    Process incoming insurance claims and documents
    Respond to written and verbal customer requests, inquiries, and complaints
    Receive incoming calls from customers or contractors
    Conduct research to assist in the resolution of issues
    Make appropriate telephone calls to resolve issues
    Work in computer applications
    Other duties as assigned

    Requirements:
    High School diploma or GED
    1 year experience in customer service, call center, admin, coordination, or other related job function
    1 year experience in insurance, banking, finance, mortgage servicing or related experience/education preferred, but not required
  • Location: Jacksonville
    Job Type : Contract
    Date: Wednesday, 15 February 2017
    This position handles billing administration for employer groups & Individuals including audits, payment processing, payment reconciliation, delinquent processing and corresponding with Employer groups, Employees & Agents.

    Key Responsibilities

    Maintain master payment files using vertical lookup formulas & Pivot Tables

    Process premium payments with suspense reconciliation

    Calculate and process refunds

    Genelco file maintenance including terminations, address changes, etc.

    Large group reconciliation & special handling groups including payment processing, file maintenance

    Communication with clients for premium discrepancies, billing questions, refunds and missing information

    Prepare audits where necessary of billed versus paid premiums either on a group or individual level.

    Preparation of reports

    Determination of termination for non-payment on an individual level

    Research outstanding balances, payments and discrepancies

    Ability to understand several different administration systems to track the flow of funds to ensure proper distribution

    Reconciles all bills that are not presented as paid as billed

    Daily customer service for Employer, Employee and Agent calls

    Exports and Converts files from various systems

    Process Credit Card Payments

    Knowledge/Skills/Abilities/Experience

    High School Diploma or Equivalent

    2 to 3 years experience in an accounting/bookkeeping field

    Advanced Microsoft Excel, working knowledge of Word

    Must have good oral and written communications

    Ability to multi-task and maintain attention to detail
  • Location: Toronto
    Job Type : Contract
    Date: Monday, 13 February 2017
    Are you looking for a role that complements your strong relationship management skills, utilizes your problem solving abilities, while involving your interest in health sciences?
    Our client in the insurance industry is looking for an action-oriented individual with strong team building, relationship management, and problem solving skills to join its fast paced team as a Disability Case Manager.
    Your responsibilities will include:
    * Assessment of long term disability claims
    * Development of case management plans
    * Interaction with Claimants and Clients
    Qualifications are:
    * Familiarity with medical terminology and a degree in Physiotherapy, Kinesiology or Occupational Therapy
    * Excellent problem-solving and decision making skills
    * Strong customer service experience
    * Bilingual is an asset
    Interested? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Rapid City
    Job Type : Temporary
    Date: Monday, 13 February 2017
    Manpower is currently looking for Data Entry Operator to work with a large insurance company in Rapid City, South Dakota.

    Some duties and responsibilities will include:
    * Prepares policy files for processing.
    * Reviews policy applications, forms and supporting documentation for completeness and accuracy.
    * Responsible for data entry and processing standard policy and claim requests by following standard screens and procedures to perform tasks.
    * Corrects system errors.
    * Resolves routine questions and problems, refers more difficult to higher levels.
    * Completes team's administrative support duties.
    * Follows standard procedures and guidelines.

    Pay rate:
    $12.00
    Shifts:
    1st shift: 8am - 5pm M-F

    Minimum qualifications:

    Inputs numeric or alphanumeric data. KSPH range: 6,000 - 12,000. Proofs work for accuracy and completeness. Corrects errors during visual inspection. Maintains accurate records for verification. Generates reports on entered data. Should have good mathematical ability and be able to work under deadline pressure.

    Please send me a copy of your most updated resume at: joan.ramos@manpower.com or call me at 414-269-3151 ext. 1821 (7am-4pm CST) for the job inquiries.
  • Location: Markham
    Job Type : Permanent
    Date: Friday, 10 February 2017
    Parlez-vous français et vivez-vous à Markham? Stop commuting and find that work life balance!

    Our Client located in in the Woodbine and Denison area, is seeking Bilingual Junior Claims Adjuster to join their expanding team! An industry leader our client has been in business for nearly 100 years serving a global market.

    What's in it for you?
    *Full time hour Monday-Friday 8:30am to 5:00pm
    *Salary range $40,000-$45,000/year
    *Great Work environment
    *Paid training

    What is the Job?
    *Adjudicate all lines of Combined products to include Life, Accident and Health.
    *Approve, deny, or inquire further for necessary information from claimants, doctors, or hospital to assess claimant's eligibility for benefits.
    *Interprets and administers policy provisions including, but not limited to, eligibility and investigations.
    *Review incoming correspondence concerning existing claims.
    *Refer files for special investigation, if required.
    *Discuss and explain benefit payments to claimants by telephone.
    *Document claim file actions and telephone conversations appropriately.
    *Review claims on diary and send follow up reminders in a timely manner.
    *Refer activity outside of authority level to Senior Adjusters/Assistant Manager, Claims

    What do you bring to the job?
    *University or College diploma;
    *2 years of claims adjudication experience;
    *Bilingual (Fluent in French and English);
    *Strong communication skills, both verbal and written;
    *Great with numbers;
    *Problem solving, logical and an understanding of the insurance industry;
    *Knowledge of medical terminology;
    *Excellent computer skills;
    *Ability to make sound judgments and good decision-making skills;
    *Strong team player with the ability to work independently;
    *Previous disability management experience, assessing disability claims would be an asset; and
    *Previous knowledge of disability products would be an asset.

    Apply today! Not the job for you? Set up your profile at manpower.ca and see what other opportunities Manpower has available currently.

    As a leader in employment services, Manpower connects you to the right job - the job that fits not only your skills and experience, but also what's important to you. Whether you're just entering the workforce or making a career change, we have the resources to guide you through your journey, including expert career advice, an online assessment portal, and access to thousands of free courses and jobs opportunities. We're here to help you win in the world of work.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Jacksonville
    Job Type : Contract
    Date: Friday, 10 February 2017
    This position handles billing administration for employer groups & Individuals including audits, payment processing, payment reconciliation, delinquent processing and corresponding with Employer groups, Employees & Agents.

    Key Responsibilities

    Maintain master payment files using vertical lookup formulas & Pivot Tables

    Process premium payments with suspense reconciliation

    Calculate and process refunds

    Genelco file maintenance including terminations, address changes, etc.

    Large group reconciliation & special handling groups including payment processing, file maintenance

    Communication with clients for premium discrepancies, billing questions, refunds and missing information

    Prepare audits where necessary of billed versus paid premiums either on a group or individual level.

    Preparation of reports

    Determination of termination for non-payment on an individual level

    Research outstanding balances, payments and discrepancies

    Ability to understand several different administration systems to track the flow of funds to ensure proper distribution

    Reconciles all bills that are not presented as paid as billed

    Daily customer service for Employer, Employee and Agent calls

    Exports and Converts files from various systems

    Process Credit Card Payments

    Knowledge/Skills/Abilities/Experience

    High School Diploma or Equivalent

    2 to 3 years experience in an accounting/bookkeeping field

    Advanced Microsoft Excel, working knowledge of Word

    Must have good oral and written communications

    Ability to multi-task and maintain attention to detail
  • Location: Winnipeg
    Job Type : Temporary
    Date: Friday, 10 February 2017
    Are you looking for a role that complements your strong relationship management skills, utilizes your problem solving abilities, while involving your interest in health sciences?
    Our client in the insurance industry is looking for an action-oriented individual with strong team building, relationship management, and problem solving skills to join its fast paced team as a Disability Case Manager.
    Your responsibilities will include:
    * Assessment of long term disability claims
    * Development of case management plans
    * Interaction with Claimants and Clients
    Qualifications are:
    * Familiarity with medical terminology
    * Excellent problem-solving and decision making skills
    * Strong customer service experience
    * Bilingual is an asset
    Interested? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Winston Salem
    Job Type : Contract
    Date: Thursday, 09 February 2017
    Insurance Claims Professionals - Ready for something so much better?

    As a Claims Processing Professional for our client in the healthcare insurance industry, your accuracy, attention to detail, and ability to think outside the box will make an impact. You'll work with several databases, assist with special projects and help keep things organized and productive.
    You relish details and accuracy. You understand the value of an orderly office and system. You're highly self-motivated. Extremely organized. Focused on accuracy and precision. Eager to take on new challenges.

    Are you interested? The ideal candidate will possess:
    A strong focus on precision
    High attention to detail
    3+ years of experience in an office setting, processing claims
    HS Diploma/GED (minimum)

    You can see it. More challenging work. A more interesting work environment. The opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. If this is what you see for yourself, you need to talk to Manpower
    Besides gaining valuable experience with some of the most reputable organizations in the market, you'll gain access to Manpower comprehensive benefits package.

    We've got the right opportunity. Tell us why you're the right person! Apply today.
  • Location: Chicago
    Job Type : Permanent
    Date: Thursday, 09 February 2017
    Manpower is currently looking for Polish bilingual customer service reps for a client located in Chicago. This is a direct-hire opportunity with a competitive salary. If you are interested in this role, please create an account on Manpower.com with an updated copy of your resume in Microsoft Word format. Thank you and we look forward in helping you launch your career!

    Responsibilities
    Assist customers with questions
    Answering calls and helping people who walk in the office
    Provide exceptional customer service
    Pivot to other lines of business

    Handle and assist with claims and and claims questions
    No outbound calls
    Goal is to service the client
  • Location: Saint Charles - DuPage County
    Job Type : Permanent
    Date: Thursday, 09 February 2017
    Manpower is currently looking for Spanish bilingual sales agents for a client located in Bensenville, IL. These are direct-hire roles with competitive salaries. If interested, please create an account on Manpower.com with an updated copy of your resume in Microsoft Word format. Thank you and we look forward in helping you launch your career!

    Responsibilities
    outbound/telemarketing call
    create referrals
    market products to business
    network to drive business
    on average 75% in office
    telemarketing/Procpecting
    quotas and sales goals

    We are looking for a highly motivated and energetic sales representative to develop new business and assist in growing an insurance agency

    Desired Skills and Qualities
    Self motivated
    Integrity
    Relationship building
    Competitiveness
    Team leadership
    Entrepreneurial spirit
    Goal driven
    Excellent communication skills
    The desire to help people meet their needs

    Training

    Successfully complete and maintain licensing requirements to service and market products
    Training will comprise product knowledge, application solicitation and office skills as well as a vision of Client's philosophies and priorities

    Duties and Responsibilities

    Develop leads, solicit, and bind coverage for customers insurance and financial services needs.
    Establish customer relationships and follow up with them, as needed.
    Work with the agent to establish and meet marketing goals
    Use a customer-focused, needs-based approach to inform customers about insurance and financial services options through the client
  • Location: Jacksonville
    Job Type : Contract
    Date: Thursday, 09 February 2017
    The Customer Care Center provides customer service support, via the telephone to policyholders, agents and brokers regarding organizational products and practice by providing prompt, efficient, accurate and high quality customer service in a courteous and professional manner.

    The position is responsible for answering basic customer inquiries on currently marketed health products. This position is 100% telephone support. The representative may need to escalate request and concerns to the appropriate external departments to meet customer needs or requests.

    Key Responsibilities:

    * Answer incoming customer calls and respond to customer requests by maintaining basic knowledge of products
    * Understand basic telecommunications and provide accurate product information
    * Provide quick, professional, precise resolution to customer issues/questions
    * Enter customer request into data system, open and dispatch work orders to various department and complete call history

    Knowledge/skills/experience:

    * Bilingual English/Spanish is a huge plus
    * At least 2 years of prior customer service experience in an inbound call center
    * High school diploma required. Up to two years of post-high school training in a specialized trade, technical school or college preferred.
    * Proficient in Microsoft Office (Outlook, Word and Excel)
    * Insurance background including knowledge of health insurance terminology is preferred.
    * Excellent communication skills both verbal and written required.

    90 day training, ZERO missed days
    Training is 8 am to 5pm
    After training MUST be able to work 11am to 8pm Monday through Saturday.

    Pay rate is 13.00 an hour.
  • Location: Jacksonville
    Job Type : Contract
    Date: Tuesday, 07 February 2017
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent. Assisting customer step by step with their claims process. Willing to go above and beyond. 2 shifts available and must be able to work either one based on business - 8am to 5pm or 11am to 8pm, Monday through Friday.
    Skills:
    * Strong attention to detail
    * Compassion
    * Critical thinking
    * Strong Computer knowledge
  • Location: Montreal
    Job Type : Permanent
    Date: Tuesday, 07 February 2017
    Un de nos clients dans le domaine des assurances recherche un analyste financier bilingue pour joindre son équipe dynamique.
    L'analyste financier s'assure de l'intégrité des documents requis dans les délais alloués. De plus, il agit à titre de conseiller en matière de contrôles internes, s'assure du respect du processus budgétaire et s'implique activement dans divers projets et mandats pour lesquels son expertise est requise.
    Les Responsabilités spécifiques seront:

    *Produire des analyses financières pour la haute direction;
    *Réviser les divers rapports réglementaires des sociétés;
    *Participer à la préparation des déclarations fiscales des sociétés;
    *Valider les rapports de TPS, TVQ et autres remises;
    *Effectuer les divers suivis avec les autorités règlementaires;
    *Contribuer au processus budgétaire annuel;
    *Développer des processus et optimiser les fonctionnalités des systèmes;

    Expérience et formation
    *Titre CPA;
    *Minimum Trois à cinq années d'expérience;
    *Connaissance des normes IFRS;
    *Connaissance avancée de la suite Microsoft Office;
    *Expérience en fiscalité, un atout;
    *Connaissance des Financiers ORACLE et de Taxprep, un atout;
    *Connaissance du domaine de l'assurance de dommages, un atout.

    Qualités et aptitudes
    *Excellente capacité d'analyse et de synthèse;
    *Sens de l'organisation et bonne gestion de temps et des priorités;
    *Bon jugement, rigueur et autonomie;
    *Solides compétences analytiques, d'interprétation et de résolution de problèmes;
    *Esprit d'équipe;
    *Excellente communications orales et écrites;
    *Bilinguisme (français et anglais).

    Envoyez rapidement votre candidature!
  • Location: Mount Vernon
    Job Type : Permanent
    Date: Friday, 03 February 2017
    You can see it: you're working in an office environment alongside other professionals on tasks that challenge and reward your patience and intelligence. This Customer Service and Data Entry role with Manpower is a great place to get started.
    If you have a can-do attitude, a stay-on-top-of-it approach with the ability to complete multiple projects under tight deadlines, you're the person we are looking for! You're the type of person who makes contributions on your own and through teamwork. You have 1 - 3 years of experience in an office environment and you're a whiz with Microsoft Office Suite. Experience in medical billing and 10-key are a plus but not required. Background check, drug screen and proof of High School Education are required.
    Besides gaining valuable experience, you'll gain access to Manpower comprehensive benefits. We offer all the advantages you would expect from an industry leader - including training and much more. Temporary to permanent based on your performance and attendance.