Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Lakeland
    Job Type : Contract
    Date: Friday, 23 August 2019
    Call Center Representatives Lakeland FL

    Manpower is seeking Call Center Customer Service Representatives for one of our clients in Lakeland! The Provider Relations Representative is responsible for answering inbound calls pertaining to workers compensation claims from medical providers. This is a permanent placement position.

    1st class starts on September 16th !!

    The Hours, Pay, & Perks:

    As a member of the provider relations team you will be making $12.00 per hour and have an opportunity to advance into a Level 2 and 3 representative team that comes with pay raises!

    Hours: We are open from 8am till 8pm ( Flexible to work 8am-4:30pm or 11:30am-8pm)

    Benefits include Medical, HSA, Vision, Care Flexible , Life AD&D, Dental, Disability , Supplemental Benefits, and PTO!

    Skills/Experience Needed:

    We are looking for candidates that are: : Professional, Upbeat, hardworking, have a friendly phone personality, good energy, and Flexible. Call Center / Customer Service experience is preferred, data entry experience will also be helpful since you will be notating calls and speaking at the same time.

    APPLY NOW !!
  • Valid City, State or Zip Code: Grand Rapids
    Job Type : Contract
    Date: Friday, 23 August 2019
    Steelcase is looking for a customer service oriented individual with excellent communication and problem solving skills to fill a position at the Grand Rapids Business Center on 44th St! This is a first shift position with potential to grow and develop with experience. Adaptability, motivation and the desire to improve and succeed is a must! Call center, project management, and independent clerical work experience a strong plus.

    Job Responsibilities:
    * Receive approximately 15 calls per day to enter and update work orders
    * Enter work order into system while on phone with customer
    * Receive and enter electronic orders in-between phone calls
    * Prioritize work and be a highly organized self-starter.
    * Work on multiple accounts/tasks simultaneously in an organized and consistent manner
    * Work supportively in a team environment
    * Work independently and stay on track
    * Always deliver quality customer service
    * Address difficult calls from upset clients and turn the call around for a positive outcome
    * Analyze issues and determine a good solution for problems, following through to outcome
    * Ultimate goal is multiple customer account ownership with the ability to attend meetings, manage work orders and their progress, and coming up with improvement plans, research tasks and problem resolution

    Minimum Requirements:
    * High school diploma or equivalent
    * One year minimum of experience in customer and client relations, call center, or equivalent experience in sales or telemarketing and customer support.
    * Excellent interpersonal and communications skills - verbal and written
    * Customer orientated with the ability to adapt and respond to various types of characters
    * Clerical and Personal Computing skills (Quick typing speed, familiarity with outlook, word and excel
    * Strong phone handling skills
    * Ability to multi task, prioritize, manage time and self-motivate
    * Problem solving and skills in solution resolution

    Key Competencies:
    * Listening skills
    * Problem analysis and problem-solving
    * Attention to detail and accuracy
    * Data collection and ordering
    * Customer service orientation
    * Adaptability and initiative
    * Stress tolerance
    * Motivated and curious - Self-motivated / self-driven
    * Time management and multitasking
    * Confident coming up with new ideas or searching for areas of improvement
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Friday, 23 August 2019
    Manpower has immediate opening for a Customer Service Representative in Cutler Bay, Miami, FL.

    What's in it for you?

    o Start Date - Monday, Sept. 30, 2019

    o $11.00 per hour

    o 11:00am to 10:00pm plus weekends (40 hours)

    o Temp-to-perm

    o Can earn up to $400 incentives/month

    What is the job?

    Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.

    Primary Job Accountabilities/Responsibilities
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.
    - Maintains professionalism and effectively interacts with all contacts, both internal and external.
    - Maintains department quality standards and performs job duties as directed by supervisor

    What you bring to the job?

    * Prior customer service experience

    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Morgantown
    Job Type : Contract
    Date: Thursday, 22 August 2019
    Manpower has a great Customer Service Representative opportunity for qualified candidates. As a customer service representative, you will handle inbound customer calls, provide information on products, document and update customer records, etc. You must have the ability to mutli-task while providing solutions for customers experiencing problems. Insurance experience preferred but not required. Candidate must be computer literate and have excellent communication skills. Candidates goal must to be to become licensed in insurance.
    REQUIREMENTS:
    -Customer Service/Sales experience.
    -Submit to Background Check.
    -Submit to Drug Screening.
    Who is Manpower?
    Locally owned, but globally connected, Manpower is a full-service staffing and recruiting company. Manpower connects qualified candidates with regional employers throughout West Virginia, Ohio, Kentucky and beyond. With 10 regional locations, Manpower has your job search covered!
    Want to learn more? Visit us on the web at Manpower.com or check us out on Facebook @WVManpower.
  • Valid City, State or Zip Code: North York
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    Bonjour! We are currently looking for a BILINGUAL (FR/ENG) Customer Service Representative for one of our client in the banking industry located in North York! Here are some details:

    What you would be doing:

    The Precious Metals/Foreign Cash Support Agent is accountable to perform after sales service and customer service/technical support for Precious Metals and Foreign Cash Online products and services for both internal and external customers. The Support Agent is accountable for understanding the customer needs and taking responsibility for the execution of customer requests, providing relevant recommendations when appropriate and ensuring the highest degree of customer service.

    What the manager is looking for:

    o Extensive Customer Service skills Written and voice
    o Experience in Microsoft Office (specifically Excel, Word and Outlook)
    o Problem Solving Skills
    o Bilingual in FRENCH & ENGLISH
    o Great time management skills

    Pay rate: $20.15/hour!
    Working hours: Anytime between 7 am - 9 pm from Monday to Friday
    6 months contract!
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    Position: Inbound Call Center
    Location: Tempe
    Pay: $15.00 to $15.87 hourly depending on project
    Schedule: Monday-Friday (shifts vary per project)
    Length: Contract with potential Temp to Hire

    Start Date: Sept 2019. Will train for 4 to 5 weeks

    Job Description: Inbound Call Center. They will be taking calls from employees to offer them assistance with open enrollment. Ideal candidate will have 1+ year of customer service/call center. Anyone with benefits experience a PLUS

    Required: Background and Drug Screen
  • Valid City, State or Zip Code: Mountain View
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    We are currently in need of greeters in our Mountain View location! We are looking for someone who is not afraid to try new things and loves to make people feel at home!
    Days: Monday through Friday
    Hours: 6:30 am to 3:00 pm
    Pay: $20 per/hr

    Job Duties:
    *Provide guest and greeting services at specified locations throughout our client's offices in Mountain View during working hours
    *Welcome visitors throughout our campuses
    *Direct visitors to the tourist hot spots in our Mountain View campus
    *Acts as a deterrent for unexpected guests
    *Immediately and appropriately escalated any suspicious activity to our client's Security in the manner directly by the client.
    *Associate to provide metrics on daily interactions with client population.
    *Must be able to stand outside for long periods of time
    *Must be able to work well under pressure and be able to deal with difficult people

    Benefits:
    *Meals are provided daily (Breakfast, lunch and dinner)
    *Medical/dental insurance available
    *Gym Facilities available
    *Weekends and major holidays off
  • Valid City, State or Zip Code: Cookeville
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    Customer service representative (Contract)

    The bilingual Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity.
    Must have strong interpersonal, customer service and communication skills
    The work environment is challenging, fast-paced depending on the period, professional but relaxed in an insurance field.

    Description:
    1-2 years of experience of Customer Service
    Calls will be about information requests, case information requests, and information on medical coverage.
    Contractors will handle different requests
    All inquiries will be over the phone and questions will be answered directly during the calls, or after some research.

    Qualifications:
    Excellent communication skills in French and in English
    Enjoy searching for information
    Ability to multitask
    Details oriented
    Computer savvy

    Hours of operation:
    The shift will be from 8:00 pm - 8:00 pm (Monday to Friday).

    Pay Rate
    $19.00 per hour

    Représentant Service à la clientèle (contrat)

    Le représentant au service à la clientèle est responsable de la gestion des demandes des clients par téléphone, par courriel, prise de commandes et suivis. Les clients peuvent être soit externes soit internes et leurs demandes peuvent être variées de la plus simple à la plus complexes. Ce poste requiert de fortes habiletés interpersonnelles et de communication.
    L'environnement de travail et professionnel et présente des défis dans le domaine de l'assurance.

    Description :
    1 à 2 années d'expériences en service à la clientèle
    Les appels concernent des demandes d'information sur la couverture médicale et des requêtes sur ces cas particuliers.
    L'agent aura à traiter des demandes diverses
    Les réponses aux requêtes se feront durant l'appel après avoir fait les recherches nécessaires.

    Compétences :
    Excellentes habiletés en français et en anglais
    Aimer faire de la recherche d'information
    Habile pour le multitâches
    Orienté détails
    À l'aise en informatique

    Horaire de travail :
    L'horaire de travail est de 8h à 20h du lundi au vendredi.
    Salaire
    19,00$ par heure
  • Valid City, State or Zip Code: Melbourne , Malabar , Melbourne Beach , Melbourne Village , Palm Bay
    Job Type : Permanent
    Date: Friday, 09 August 2019
    Looking for upbeat, positive, team player who likes to talk to people. If you are a people person and can type 35 wpm then we need need to talk. Immediate permanent position for the right person. Must be able to work a flexible schedule with availability from 8am - 9pm and did I mention, you must like talking to people? Call me if you are serious about a career, not a job!