Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Permanent
    Date: Tuesday, 24 September 2019
    Before the year ends, looking for exciting new opportunities?
    Wanted to join an exciting and dynamic team?
    Join us and start your Career! Apply Now

    Manpower is seeking several Bilingual French - Customer Service Specialist to commence October 21,2019

    Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience

    What we offer:

    * Career Growth
    * Permanent Jobs
    * Full Time Hours
    * Generic Benefits
    * Shift Premiums
    * Hourly Wages $15.00

    In order to qualify for this role, it is vital that you:

    * Completion of high school (Grade 12) or equivalent
    * Minimum of 1 year exceptional customer service experience in any related industry
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills on both languages (French and English)
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word and Excel programs.
    * Good organizational skills and Ability to work independently or as a member of a team and get along well with others
    * Willingness to learn and flexibility to take on additional duties as requested

    Essential Functions

    * Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.
    * You will build and maintain relationships with an organization's most important customers
    * This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.
    * Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: San Antonio
    Job Type : Contract
    Date: Monday, 23 September 2019
    We are looking for individuals with Inbound Call Center Experience:

    What's in it for you?
    Pay: $12 hour (weekly pay)
    Shift: Monday - Friday
    Temp to Perm (depending on performance and attendance)
    Paid Training
    No weekends/ closed most major holiday's

    What is the job?
    We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry, whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning.
    Inbound calls (8-10 min calls; 6-7 calls per hr.)
    Responsible for responding to customer inquiries and complaints regarding company records, billings, contract renewals, and supply returns.
    Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care. Using a computerized system to resolve customer queries and complaints, (Some examples may include Billing, Healthcare, Human Resources, Order Processing, or Customer Support).Responds to telephone inquiries and complaints using standard scripts and procedures.Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Informs customers about services available and assesses customer needs Prepares standard reports to track workload, response time and quality of input.

    Training Schedule
    Mon- Fri, 8am- 4:30pm
    4 weeks training
    No missing during training

    Work Schedule
    Monday-Friday 6am - 2pm
    or
    Monday-Friday 2:30pm -10:30pm

    Qualifications
    High School Diploma or equivalent required
    1+ yr in a call center environment
    Must have resume
    Working knowledge of Word and Excel.
    Strong computer skills
    Strong team orientation.
  • Valid City, State or Zip Code: Fort Walton Beach
    Job Type : Contract
    Date: Monday, 23 September 2019
    Call Center/Reservations - $11/hour

    What's in it for you?
    Paid Training
    2nd shift hours
    Bonus opportunities

    What do you bring?
    Customer Service Skills
    Data Entry skills
    6 months Customer Service Experience

    If you enjoy helping people, answering questions, bringing complaints and issues to a resolution - then we are looking for you. Click apply now, submit your resume and let's get started!
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Monday, 23 September 2019
    Looking for candidates available to interview with our Amazing client in Tempe this week. Don't forget to ask us about our awesome referral bonuses!!!

    Position: Inbound Call Center
    Location: Tempe
    Paying $15.87 hourly
    Training hours: 4 Weeks of Training: 6:00am- 3:30pm - M-F
    Regular Shift is Monday-Friday 5:00am to 1:00pm & 12:00pm-8:00pm

    Must have updated resume

    Job Description:
    Inbound calls from employees regarding new or updating benefits (medical, dental or 401K) for 2020.
    purpose of the role is to respond to inbound calls and or written inquiries from clients / customers. Ensures high level of customer satisfaction is obtained with each interaction. Role is responsible for assigned population of customers within a specified region of support.

    Primary Responsibilities:

    Responds to telephone inquiries and complaints using standard scripts and procedures

    Gathers information, researches/resolves inquiries and logs customer calls

    Communicates appropriate options for resolution in a timely manner

    Informs customers about services available and assesses customer needs

    Prepares standard reports to track workload, response time and quality of input

    Required: Background/Drug Screen
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Monday, 23 September 2019
    Looking for candidates available to interview with our Amazing client in Tempe this week. Don't forget to ask us about our awesome referral bonuses!!!

    Position: Inbound Call Center
    Location: Tempe
    Paying $15.87 hourly
    Training hours: 4 Weeks of Training: 6:00am- 3:30pm - M-F
    Regular Shift is Monday-Friday 5:00am to 1:00pm & 12;00pm-8:00pm

    Must have updated resume
    Job Description:
    Inbound call from employees regarding new or updating benefits (medical, dental or 401K) for 2020.
    *The purpose of the role is to respond to inbound calls and or written inquiries from clients / customers. Ensures high level of customer satisfaction is obtained with each interaction. Role is responsible for assigned population of customers within a specified region of support.

    Primary Responsibilities:
    *Responds to telephone inquiries and complaints using standard scripts and procedures
    *Gathers information, researches/resolves inquiries and logs customer calls
    *Communicates appropriate options for resolution in a timely manner
    *Informs customers about services available and assesses customer needs
    *Prepares standard reports to track workload, response time and quality of input

    Required: Background/Drug Screen
  • Valid City, State or Zip Code: Lakeland
    Job Type : Permanent
    Date: Sunday, 22 September 2019
    Medical Billing Processors Lakeland FL

    Manpower is seeking Medical Billing Processors for one of our clients in Lakeland! The Billing processor is responsible for analyzing, auditing, and reviewing workers compensation medical claims.

    This is a permanent placement position.

    Class starts on October 7th!

    The Hours, Pay, & Perks:

    * As a member of the billing processing team you will be making $14.00 per hour and have an opportunity to advance into a Level 3 team that comes with a pay raise!
    * Hours 8am till 4:30pm
    * Benefits include Medical, HSA, Vision, Care Flexible , Life AD&D, Dental, Disability , Supplemental Benefits, and PTO!

    Skills/Experience Needed:

    * Extensive working knowledge of Workers' Compensation medical fee schedules, state compliance regulations, Medicare guidelines, ICD-9, CPT, RVS and other healthcare programs.
    * Demonstrated attention to detail
    * Effective oral, written and communication skills

    APPLY NOW !!