Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Markham
    Job Type : Permanent
    Date: Friday, 18 October 2019
    Bilingual Customer Care Associate (French and English) - job opportunity with a world renowned automotive company, working at the corporate head office site in the finance division. DAY Shift, Mon-Fri, 8-4:30am. Location is in the York Region area.

    The key responsibilities of the Customer Service Associates are:

    * Responds knowledgeably to incoming calls from clients and/or their insurance representatives
    * Makes outgoing calls to clients and/or their insurance representatives to obtain details of insurance coverage
    * Accurately document client or insurance representatives comments and actions taken in customer's electronic file
    * Sorts and processes incoming insurance mail
    * Meets or exceeds quantitative and qualitative goals as outlined by department manager
    * Responds to requests for assistance from other departments in a timely and efficient manager
    * Provides back up support to receptionist and administrative associate, as required
    * Works well as part of a team to ensure department targets
    * Adheres to corporate policies and department Standard Operating Procedures (SOPs)
    * Uses various software programs proficiently

    Qualifications necessary:

    * 1 to 2 years of customer service experience
    * University degree (preferred) or College diploma - Business or economics stream preferred.
    * Excellent computer skills, especially Word, Excel
    * Bilingual - French and English- both written and spoken

    CONTACT: Vidita.zinzuvadia@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    Good people know Good people. If you know of anyone looking for work and you refer them to Manpower and they complete 120 hours of work you will receive $100.00. .
  • Valid City, State or Zip Code: Alexandria
    Job Type : Contract
    Date: Friday, 18 October 2019
    Are you looking for a position that you can put your attention to detail, reliability and strong work ethic to work? Would you like a position that will allow you to choose the days and shift that work with your life balance? Great you will be a great addition to our Clean Team. You will perform various housekeeping tasks such as vacuuming, dusting, mopping and general housekeeping duties relating to the hospitality industry. Being on our Team Clean means you can - Enjoy normal day time hours starting @ 9am ending when duties are completed, with 7 days to choose from, weekly pay and part time to full time hours or Enjoy evening hours with set day(s) of the week for a routine, set schedule for you life needs.
    Interested in joining our Clean Team? Contact Manpower 320.763.9899.
  • Valid City, State or Zip Code: Huntington
    Job Type : Contract
    Date: Friday, 18 October 2019
    Customer Service Representative
    Are you looking for an exciting local opportunity in the Huntington area? Manpower of WV is seeking a Customer Service Representative for a regional employer in the Huntington area. The Customer Service Representative is the day-to-day contact for all our sales and customer support activities. Assigned to a team working collaboratively to support given territories or markets, the Customer Service Representative applies his or her customer service skills and system knowledge to meet the daily needs of the customer.

    Job Duties:

    Engage in daily communication with clients, colleagues and stakeholders to ensure top-quality Customer Service
    Respond to customer requests for information in a timely manner (phone/email)
    Answer customer telephone calls, providing technical information and addressing and resolving inquiries and problems
    Process incoming mail, email, leads and faxes, responding to customer needs and requests as needed
    Promote products/services to prospective customers
    Expedite customer orders & process customer orders and input progress notes into computer system
    Assemble print, web, phone materials, as needed
    Perform filing activities and information retrieval, as needed
    Accuracy and completeness through all means of communication.
    Create and run sales reports and mailing lists
    Complete and maintain all required paperwork, quotes, records, reports and documentation
    Other tasks as assigned
    Requirements for Consideration:
    Associate's degree and 1-3 years of related experience/ education
    Proficiency in Microsoft Word and Google Applications
    Experience with specific business applications TBD
    Candidates must be able to successfully pass a Federal/State background check and a pre-employment drug test

    Who is Manpower?

    Locally owned, but globally connected, Manpower is a full service staffing and human resources company that provides thousands of jobs every year across West Virginia, Ohio and Kentucky. Manpower provides recruitment and assessment, training and development, career management, outsourcing and workforce solutions across the region.

    For more information on exciting local employment opportunities and to register with us, please visit www.Manpower.com. Manpower is an EEO/AA/ADA/Veterans employer
  • Valid City, State or Zip Code: Alexandria
    Job Type : Permanent
    Date: Friday, 18 October 2019
    Do you have exceptional customer service skills and phone etiquette? Your experienced with Manufacturing Customer Service? Great this Customer Service Representative position is your future. You will utilize your experience as you process incoming orders, handle incoming calls, address questions, offer technical product support, assist sales reps with quotes and more.
    What do you need?
    -2 years Manufacturing Customer Service Experience
    -Previous office/clerical experience
    -Ability to multi-task
    -Customer service focused
    Need more?
    -$18.00-$19.00 per hour
    -Monday-Friday 8a-4:30pm
    -Full Benefit package
    Interested? Apply @ manpower.com
  • Valid City, State or Zip Code: Longueuil
    Job Type : Contract
    Date: Friday, 18 October 2019
    Notre client, un leader mondial de l'aérospatiale, recherche présentement un représentant service à la clientèle pour la succursale de Longueuil. Ce client se définie comme l'avenir de l'aviation d'affaire, générale et régional ainsi que des hélicoptères et GAP.

    Vos tâches :
    Stratégiquement réparti, leur réseau de représentants d'expérience sur place leur permet d'assurer à leurs clients tout le soutien dont ils ont besoin, quand et où il le faut. Leurs représentants sont des ambassadeurs partout dans le monde et s'occupent de régler une vaste gamme de problèmes, qu'ils soient d'ordre technique, opérationnel ou commercial.

    Vous devez :
    - Représenter la compagnie
    - Offrir un service à la clientèle hors pair
    - Répondre au besoin des clients et des fournisseurs
    - Répondre au téléphone ou par courriel selon la demande
    - Offrir des offres exclusives aux clients et/ou aux fournisseurs

    Compétences recherchées :
    - Bilinguisme obligatoire (francais et anglais) parlé et écrit
    - Au moins 2 ans d'expérience en service à la clientèle
    - Compétences techniques aérospatiales (un atout majeur)
    - Compétences informatiques tres fortes

    Avantages :
    - Horaire de semaine : du lundi au vendredi, entre 8h00am et 17h00pm
    - Temps plein
    - Poste temporaire long terme, contractuel 1 an, renouvelable
    - Travailler pour une compagnie de renom sur la rive-sud de Montréal
    - Salaire : Entre 22$ et 23$ de l'heure, selon l'expérience

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Ada
    Job Type : Temporary
    Date: Wednesday, 16 October 2019
    Full time Bilingual Customer Service Representative
    Are you looking for consistent hours and weekly pay checks? Manpower has immediate openings for a customer service representative.

    What's in it for you?
    * Full time hours
    * Hours between 9:00am and 11:00pm
    * Competitive wages at $14
    * Training provided- NO previous experience required
    * Great work environment

    What is the job?
    * Answer inbound calls from Customers
    * Help customers in English and Spanish

    What you bring to the job?
    * The ability to pass background and drug screens
    * Customer service experience
    * Excellent interpersonal skills, ability to work well with others
    * Great attitude, ability to multi task and work in a team
    * work between 9am-11pm with 4-8 hour shifts
    * Fluent in Spanish and English

    Stop your job search and apply today. Do you need more information? Contact our recruiter Lauren 6012683666/lauren.williams@manpower. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Evansville
    Job Type : Temporary
    Date: Wednesday, 16 October 2019
    Manpower is currently recruiting for a Call Center Consumer Specialists for a client in Evansville. Call Center Consumer Specialists are experts of our clients products, promotions and programs, and are the frontline representatives of the client's brand.

    This position is responsible for driving client business, building consumer relationships and supporting brand initiatives through contacts with customers - via phone, letter, email, chat, and various social media platforms.

    Primary responsibilities include, but aren't limited to:
    - Drive business, build and retain consumer relationships through exceptional service delivery and experience
    - Utilize exemplary interpersonal communication skills to deliver brand messages and service to consumers through our diverse contact points
    - Quickly learn, understand and execute different relationship marketing strategies and tactics
    - Manage personal productivity, efficiency, accuracy and quality to achieve personal, team and department performance goals
    - Follow through on commitments to consumers and recommend well thought out solutions
    - Complete projects as assigned by the manager
    - Grow the clients business through their eCommerce Home Delivery service

    Job requirements include:
    - High school diploma or GED required; Bachelor's degree desired
    - 2-3 years working experience in a customer oriented or admin environment
    - Experience in diversified contact modes: phone, written, chat and social media
    - Effective and efficient problem solving skills; listen to understand, review, analyze, interpret and provide solutions
    - Strong organizational, time management, verbal, interpersonal, written and computer skills with attention to details required
    - Must be proficient in a variety of computer programs with the capability to quickly learn and apply new ones to daily work
    - Strong work ethics; dependable and trustworthy
    - Self-motivator; ability to work independently and take initiatives, requiring minimal supervision in a team environment
    - Positive team player; works well with others, listens to, considers other's ideas and point of view and provides solution oriented perspectives
    - Capability to learn quickly and adjust to changing priorities, guidelines and processes in a dynamic contact center environment
    - Pleasant voice/tone inflections
    - Strong desire to assist consumers with attentiveness, patience and sincerity
    - Flexibility with work schedule based on business demands

    Candidates must be able to work an 8-hour shift between the hours of 7am-7pm Monday thru Friday. Saturday rotations are also expected.

    This is a long-term, 3-year position paying $12.00/hr. with the possibility of raises and bonuses.

    Interested and qualified candidates are encouraged to complete an application at www.manpower.com and then call Manpower at 812-429-7321 to get set up with next steps.
  • Valid City, State or Zip Code: Onalaska
    Job Type : Permanent
    Date: Wednesday, 16 October 2019
    Do you enjoy working with a clients, assisting and providing excellent customer services? This position will assign, control and dispatch service technicians to a variety of clients across the country. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met. Duties include: Working with Service Suite 9, Ensemble, TRACS, MARTENS, NIBS, TIRKS, CIRAS, OTTO and Access Care systems to ensure system synchronization. Training is provided.
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Position: Inbound Call Center
    Location: Tempe
    Pay$15.87 hourly
    Schedule:Training Hours: 6:00 AM to 3:00,Training Length:Two weeks
    Training Details:The first two weeks will be classroom training. You will then go to the floor for hands on training before being put on your own.
    Post-Training Hours:7:00 AM to 4:00 PM Monday -Friday

    Length: Contract with potential to go temp to hire

    Position to start 10/28
    Must provide resume showing call center experience
    Taking inbound calls regarding pension benefits.
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Position: Inbound Call Center
    Location: Tempe
    Pay$15.87 hourly
    Schedule:Training Hours: 6:00 AM to 3:00,Training Length:Two weeks
    Training Details:The first two weeks will be classroom training. You will then go to the floor for hands on training before being put on your own.
    Post-Training Hours:7:00 AM to 4:00 PM Monday -Friday

    Length: Contract with potential to go temp to hire

    Position to start 10/28
    Must provide resume showing call center experience
    Taking inbound calls regarding pension benefits.
  • Valid City, State or Zip Code: Columbus
    Job Type : Permanent
    Date: Wednesday, 16 October 2019
    Do you like having your weekends free? How about a set schedule and paycheck? Immediate opens for cleaning in Columbus in a great working environment!

    What's in it for you
    * 2nd shift
    * $11.29 an hour
    * Full time or Part time hours

    In this Role you will
    * Keep school buildings/classrooms in clean and orderly condition.
    * Perform moderate and heavy cleaning duties, such as cleaning floors, washing walls and glass, straightening class rooms and removing trash.
    * Duties will include performing routine maintenance activities and use of cleaning machines, notifying Team Lead of need for repairs or assistance, and cleaning snow or debris from sidewalk on occasion during winter weather.
    * May occasionally help with special projects that include activities not listed here.

    Why Manpower?
    * Paid Weekly
    * Referral bonuses
    * GED Educational assistance program
  • Valid City, State or Zip Code: Albany
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Hi!

    Manpower has the job you've been looking for. We have an open position for Customer Service Rep in Albany, OR.

    What's in it for you?
    * Pay rate: $11.25 - $12.50
    * Shift: TBD
    * Contract : 3 months
    * Start Date : 11/04/2019

    Primary Job Accountabilities/Responsibilities:

    * Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.
    * Coordinate service for customers using various providers to resolve the customers' concerns.
    * Settle claims according to insurance policy provisions.
    * Maintain and update customer account records as needed.
    * Forward suspected fraudulent and questionable claims to appropriate personnel.

    Required Experience, Skills, and Knowledge:
    * High school diploma or GED
    * Able to pass background check

    Stop your job search and apply today. Send a copy of your resume to greg.santos@manpower.com. If you have any question, please call me at 414 269 3151 ext. 1345. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tool sand resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Longueuil
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Notre client, un leader mondial de l'aérospatiale, recherche présentement un représentant service à la clientèle pour la succursale de Longueuil. Ce client se définie comme l'avenir de l'aviation d'affaire, générale et régional ainsi que des hélicoptères et GAP.

    Vos tâches :
    Stratégiquement réparti, leur réseau de représentants d'expérience sur place leur permet d'assurer à leurs clients tout le soutien dont ils ont besoin, quand et où il le faut. Leurs représentants sont des ambassadeurs partout dans le monde et s'occupent de régler une vaste gamme de problèmes, qu'ils soient d'ordre technique, opérationnel ou commercial.

    Vous devez :
    - Représenter la compagnie
    - Offrir un service à la clientèle hors pair
    - Répondre au besoin des clients et des fournisseurs
    - Répondre au téléphone ou par courriel selon la demande
    - Offrir des offres exclusives aux clients et/ou aux fournisseurs

    Compétences recherchées :
    - Bilinguisme obligatoire (francais et anglais) parlé et écrit
    - Au moins 2 ans d'expérience en service à la clientèle
    - Compétences techniques aérospatiales (un atout majeur)
    - Compétences informatiques tres fortes

    Avantages :
    - Horaire de semaine : du lundi au vendredi, entre 8h00am et 17h00pm
    - Temps plein
    - Poste temporaire long terme, contractuel 1 an, renouvelable
    - Travailler pour une compagnie de renom sur la rive-sud de Montréal
    - Salaire : Entre 22$ et 23$ de l'heure, selon l'expérience

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Oriskany
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Hi!

    Manpower has an urgent openings for a Customer Service Representative - Oriskany, NY

    What's in it for you?
    * Pay rate: $14.53/Hour
    * Shift: 8am-11pm EST
    * Start Date : 11/4/2019
    * Contract : 4 months

    Primary Job Accountabilities/Responsibilities:
    * Provide service and information to customers regarding MetLife products, including explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions.
    * This position may also support campaigns to increase revenue, generate sales and conserve existing assets.
    * Provide service to customers who possess a policy through MetLife by responding to requests via telephone regarding insurance and other financial service products and benefit plans;

    Required Experience, Skills, and Knowledge:
    * High school diploma or GED
    * Able to pass background check

    Stop your job search and apply today. Send a copy of your resume to greg.santos@manpower.com. If you have any question, call me at 414-269-3151 ext. 1345. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tool sand resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Albany
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Manpower has immediate opening for Customer Care Specialist in Albany, OR.

    What's in it for you?

    ··Start Date: 11/4/2019

    · $11.25 - $12.50 per hour

    · Call center experience, bilingual in Spanish, and customer service experience are all things that could increase the pay

    · Temp-to-Perm

    · Shift Differentials that will increase the employees pay by 10% after training:
    1. M-F shift's starting at/after 12:00P
    2. Any hours worked Saturday and Sunday

    · Operating hours; Monday - Sunday, 6:00am - 9:00pm PST. During the first week of training, employees will be informed of their regular shift schedule.

    What is the job?

    As a Customer Service Representative, you will support the organization's extended warranty contracts by providing superior customer service to our customers who have purchased an extended warranty contract for wireless cell phone handsets. You will verbally collect pertinent information for the customer over the phone. You will process and determine insurance coverage on each claim by examining forms, policies, and other records as provided by claimant and other agencies or resources.

    * Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.
    * Coordinate service for customers using various providers to resolve the customers' concerns.
    * Settle claims according to insurance policy provisions.
    * Maintain and update customer account records as needed.
    * Forward suspected fraudulent and questionable claims to appropriate personnel.
    * Coordinate with immediate supervisor or other personnel as needed to resolve claims and issues not of routine nature.
    * Attend workshops, seminars, and other training sessions to maintain and update product knowledge.
    * Maintain professionalism with all contacts, both internal and external.
    * Perform other job duties as directed by supervisor.

    What you bring to the job?

    · Customer service experience

    · High School Diploma or GED

    · Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact Rima at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Throop
    Job Type : Contract
    Date: Tuesday, 15 October 2019
    Manpower is seeking a Credit Specialist to work a 3-month temporary assignment in Throop, PA. If you have excellent customer service experience, this is the job for you!

    What is the job?
    * Communication with customers via telephone
    * Resolving billing issues

    What's in it for you?
    * Steady full-time hours - 8:30am -5pm M-F
    * Weekly pay: $16.70/hr
    * Opportunity for advancement

    What you bring to the job?
    * Customer service/collections skills
    * Attention to details
    * Microsoft Excel experience (specifically VLOOKUP and Pivot Tables)
    * Great attitude and ability to work as a team

    Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Baltimore
    Job Type : Contract
    Date: Tuesday, 15 October 2019
    Manpower is currently recruiting for a maintenance specialist who will be responsible for preventative and routine maintenance and the upkeep of residential buildings, grounds, and equipment to maintain a safe environment for residents, staff and visitors.

    You will complete all general maintenance of the community (basic plumbing, electrical, drywall repair, unit inspections, painting, work orders, carpentry and maintenance support).
     -Perform preventative maintenance.
     -Able to work independently or as part of a team.
     -Effectively read and interpret documents and instructions.
     -Capacity to effectively troubleshoot and problem solve.
  • Valid City, State or Zip Code: Oak Ridge
    Job Type : Permanent
    Date: Monday, 14 October 2019
    Do you have great customer service skills? Are you organized with the ability to communicate in a clear and effective manner? Are you looking for a great company to work for where you can put your people skills to work for you? Manpower has immediate openings for customer service professionals in Oak Ridge, TN Come to our office to apply!
    Walk-ins are welcome!
    What's in it for you?
     Direct Hire opportunity
     Wages starting at $10.75 up to $13 + Monthly incentives
     Benefits such as health insurance, 401k, and PTO yearly
     2nd shift hours (Candidates must be able to work 1 weekend-day)
    What is the job?
    You will provide support to our customers through the pre-approval and post-approval stages of our loan and/or credit card lifecycle by:
    * Helping answer questions specific to customer needs via phone (inbound/outbound), emails, and/or instant messages
    * Listening, analyzing, and providing solutions to complex problems
    * Identifying fraudulent documents
    * Verifying information and processing application
    What do you bring to the job?
     Ability to pass computer literacy test
     Ability to work mandatory overtime
     Must be able to pass a Background Check, school verification and drug test
     Prior experience in Call Center, Customer service or any other related field (preferred)
    And… Benefits?
    Absolutely!!!
    * Relaxed dress code
    * Generous vacation and paid sick leave package
    * Paid Parental Leave
    * BlueCross/BlueShield Medical & Dental Insurance
    * VSP Vision Insurance
    * 401k with a 4% match
    Stop the job hunt & find your new career with Manpower today!
    We E-Verify.
    Visit www.manpower.com apply!
    Come by our office at 7826 Montvue Center Way, Knoxville, TN 37919
    Call our office 865.690.1468 to schedule a time with your recruiters
    Follow us on Facebook @ManpowerKnoxvilleTN
  • Valid City, State or Zip Code: Melbourne , Malabar , Melbourne Beach , Melbourne Village , Palm Bay
    Job Type : Permanent
    Date: Monday, 14 October 2019
    Looking for upbeat, positive, team player who likes to talk to people. If you are a people person and can type 35 wpm then we need need to talk. Immediate permanent position for the right person. Must be able to work a flexible schedule with availability from 8am - 9pm and did I mention, you must like talking to people? Call me if you are serious about a career, not a job!
  • Valid City, State or Zip Code: Springfield - Clark County
    Job Type : Permanent
    Date: Monday, 14 October 2019
    We are seeking a Customer Care Specialists to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:
    The role of a Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients.
    You are highly valued as our customer's primary point of contact and you care about helping others.
    The Customer Experience is at the forefront of all you do, exceeding expectations at every turn.
    You are a listener, problem solver and believe in quality.
    You enjoy being on the phone and customers hear your smile as you patiently help them find resolution.
    Chance to be extended beyond End Date
    This is driven by excelling production, zero attendance concerns and strong intangibles within the resource.

    Qualifications:
    A minimum of 6 months experience in customer service (face to face or phone)
    Minimum high school diploma or GED, and 1 year work experience required
    College degree with 0-1 year work experience, preferred
    Strong attention to detail
    Love talking to people and ability to WOW customers on every call
    Excellent verbal, written, and listening skills
    Relentless drive to own the customers problem and resolve it
    Ability to adapt well to change
    Ability to work well in a fast paced work environment
    Ability to think outside of the box to resolve problems
    Ability to multi-task using technology, including call handling, loan level review and call documentation

    For faster response you can send your most updated resume to keith.mercado@ manpower.com or call 414-312-5144 extension 1847