Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Cary
    Job Type : Contract
    Date: Friday, 16 August 2019
    Do you like meaningful work that keeps you busy? Are you an experienced customer service professional with problem-solving skills and thrive on one call resolution? Do you want a job that gives you room to grow and has a strong history of developing top employees?

    If you answered yes to any of those questions, we want to talk with you about the customer service representative jobs we have available in Cary, NC.

    The Hours, Pay, & Perks:
    Contract with full-time hours between 8:00 am - 8:00 pm. Our Call Center Representatives earn between $15.87 - $17.31 an hour! If you work hard, prove that you can be counted on, and work well with others - You'll be considered for more opportunities at the company.

    What Makes This Company Special:
    An innovative company with ample opportunity for training and skill development, High School Diploma or GED required, follows state law for drug testing and background check.

    Skills/Experience Needed:
    We are looking for candidates that put their best foot forward and have a can-do attitude, a good attendance history, and a desire to learn and work well with others.

    Don't miss out on this amazing opportunity! Contact our team today!

    How To Get In Touch To Apply or Learn More: (Pick One)

    Choose the option that is most convenient for you to get the conversation started.
    · Click Apply on this advertisement
    · Email us at Cassandra.Lopez@manpower.com
    · Text "CSR" to 414.666.8434
    · Register as a job seeker on www.manpower.com

    Rest assured our recruitment team reviews all applications that come through while paying close attention to details provided about skills and experience. From there we will reach out via phone/email/text to candidates. We look forward to talking with you!
  • Valid City, State or Zip Code: Cary
    Job Type : Contract
    Date: Friday, 16 August 2019
    Are you looking for an exciting opportunity? Do you speak both Spanish and English fluently and have a passion for customer service? If so, look no further! Manpower is looking for Customer Service Representatives to join a call center in Cary, NC for an exciting temporary assignment.

    This role is a 2-3 month contract position

    Your responsibilities will include but are not limited to the following:

    Navigate through multiple computer applications with speed and accuracy. Work with customers to resolve inquiries.
    Provide troubleshooting assistance to customers
    Ability to accept and implement coaching and feedback to achieve individual and team performance goals.
    Maintain a high level of world class customer service/professionalism to a wide range of customers.
    Recommend products that best suit the customer.

    The ideal candidate will have:

    1-2 year experience in customer service
    Passion for assisting people
    Spanish and English fluency
    Professional demeanor
    Experience in a call center would be ideal but is not required
    Ability to type (WPM vary based on client's requirements)

    Work Schedule/Training Classes HOURS MAY VARY
    Production times range are 8am-8:30pm. You must be flexible to all shifts

    Training schedules are NOT flexible.

    Hourly pay- $16.87

    If you are an experienced Customer Service Professional and looking for a new opportunity, apply today!
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Permanent
    Date: Friday, 16 August 2019
    Are you looking for overnight work? Do you need financial stability?
    Want to start immediately before school? Join Us and Apply Now!

    Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience

    Manpower is seeking several Bilingual French - Bilingual Customer Care Specialist (Overnight Shifts) to commence on end of August 26, 2019

    What we offer:

    * Career Growth
    * Permanent Jobs
    * Full Time Hours
    * Generic Benefits
    * Shift Premiums
    * Hourly Wages $16.00

    In order to qualify for this role, it is vital that you:

    * Completion of high school (Grade 12) or equivalent
    * Minimum of 1 year exceptional customer service experience in any related industry
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills on both languages (French and English)
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word and Excel programs.
    * Good organizational skills and Ability to work independently or as a member of a team and get along well with others
    * Willingness to learn and flexibility to take on additional duties as requested

    Essential Functions

    * A successful candidate will answer phone or email inquiries from customers, depending on the job, you'll place orders, respond to and handle customer issues, or make appointments.
    * Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.
    * You will build and maintain relationships with an organization's most important customers
    * This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.
    * Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Cary
    Job Type : Contract
    Date: Friday, 16 August 2019
    Please create a profile on www.Manpower.com to be considered for this role

    Well known technology company hiring professional Call Center Representatives in Cary, NC!

    Do you enjoy speaking to customers over the phone? Do you enjoy a fast paced environment? Are you detail oriented? If so, this is the job for you!

    The Hours, Pay, & Perks:
    This call center is open between the hours of 8am and 8pm, Monday-Friday.
    $15.87 to $17.81 is the offered pay rate (cant guarantee which pay you will get)
    This is a contract role, getting hired on permanently is possible but not guaranteed
    Great way to get your foot in the door with great company and gain new skills

    Skills/Experience Needed:
    Ability to listen and interact with customers over the phone, handle complaints, process orders, provide information about company, take orders, handle 40 to 50 calls per day, other duties as assigned. Qualified candidates will be able to pass a Call Center audio assessment.

    How To Get In Touch To Apply or Learn More: (Pick One)
    Choose the option that is most convenient to you to get the conversation started.
    1-Apply now!
    2-Email me at kayla.thomas@manpower.com
    3-Call Kayla at: 414-312-5203 ext. 1170
    4-Text "Call Center" to 414-249-6410

    I look forward to speaking with you!
  • Valid City, State or Zip Code: Cookeville
    Job Type : Contract
    Date: Friday, 16 August 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.
  • Valid City, State or Zip Code: Cary
    Job Type : Contract
    Date: Friday, 16 August 2019
    Are you looking for an exciting opportunity? Do you have a passion for customer service? If so, look no further! Manpower is looking for Customer Service Representatives to join a call center in Cary, NC for an exciting temporary assignment.

    This role is a 2-3 month contract position

    Your responsibilities will include but are not limited to the following:

    Navigate through multiple computer applications with speed and accuracy. Work with customers to resolve inquiries.
    Provide troubleshooting assistance to customers
    Ability to accept and implement coaching and feedback to achieve individual and team performance goals.
    Maintain a high level of world class customer service/professionalism to a wide range of customers.
    Recommend products that best suit the customer.

    The ideal candidate will have:

    1-2 year experience in customer service
    Passion for assisting people
    Professional demeanor
    Experience in a call center would be ideal but is not required
    Ability to type (WPM vary based on client's requirements)

    Work Schedule/Training Classes HOURS MAY VARY
    Production times range are 8am-8:30pm. You must be flexible to all shifts

    Training schedules are NOT flexible.

    Hourly pay- $15.87

    If you are an experienced Customer Service Professional and looking for a new opportunity, apply today!
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Friday, 16 August 2019
    Did you recently graduate from school?
    Want to work Full-Time? Do you want to start now? Then this is for you!

    Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience

    Manpower is seeking several Bilingual French - Customer Care Specialist to commence on end immediately

    What we offer:

    * Career Growth
    * Permanent Jobs
    * Full Time Hours
    * Generic Benefits
    * Shift Premiums
    * Hourly Wages $16.00HR

    In order to qualify for this role, it is vital that you:

    * Completion of high school (Grade 12) or equivalent
    * Minimum of 1 year exceptional customer service experience in any related industry
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills on both languages (French and English)
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word and Excel programs.
    * Good organizational skills and Ability to work independently or as a member of a team and get along well with others
    * Willingness to learn and flexibility to take on additional duties as requested

    Essential Functions

    * A successful candidate will answer phone or email inquiries from customers, depending on the job; you'll place orders, respond to and handle customer issues, or make appointments.
    * Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.
    * You will build and maintain relationships with an organization's most important customers
    * This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.
    * Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Fayetteville
    Job Type : Contract
    Date: Friday, 16 August 2019
    Multiple temporary to hire opportunities available in the Fayetteville area for Top Company! Monday-Friday. Must have 1+ years customer service experience, preferably in a call center setting. Must have proficiency in MS Outlook, MS Word and Excel, professional phone etiquette, fast and accurate data entry, and the ability to work within a very structured and fast paced environment. Dynamic personality is a MUST! Will also be responsible for meeting sales and service goals and productivity standards. Responsibilities will include answering inbound customer calls and providing the appropriate sales and service solutions, setting up new accounts, offering new services, answering service related questions, handling customer complaints, communicate via email, utilization of Internet for research, transferring information into word processing programs, and staying informed of product line in order to provide substantial knowledge to all customers. These opportunities will start at $14/hr. along with the potential to make sales commission. Positions will start September 16, 2019. Apply TODAY for immediate consideration.
  • Valid City, State or Zip Code: Phoenix
    Job Type : Contract
    Date: Friday, 16 August 2019
    Are you looking for an opportunity to work in a fun, friendly and professionally rewarding environment? #Manpower has immediate openings for #CallCenterRepresentatives in #Phoenix, #Arizona. JOIN US TODAY!

    Position: Call Center Representative

    Description: You are responsible for making outbound phone calls to assigned medical providers to obtain required medical charts on behalf of our clients.

    Pay: $13.50 per hour
    Shift: 7:00 - 3:30 PM, Monday to Friday
    Temporary to hire, based on performance
    Room for growth
    Paid Training

    Requirement:
    Basic computer skills
    Must have high school diploma or GED
    Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Send your resume to julia.ramirez@manpower.com. We love referrals so please share our job with friends and family. Also, check out the Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath .
  • Valid City, State or Zip Code: Shillington
    Job Type : Contract
    Date: Thursday, 15 August 2019
    Are you looking to grow your career in a retail environment? Manpower is hiring for an Assistant Store Manager for a local company in Reading.
    Responsibilities:
    * The primary purpose of this hands-on position is to pack, stock, and sell pretzels and pretzel gift items.
    * You will be expected to help manage or contribute to every aspect of the store and mail order business, including, but not limited to: sales, production, record keeping, reconciliation of invoices, shipments, ordering supplies and product, etc.
    * Assist customers to carry packages to their cars.
    * Assist manager with operation of all store equipment and paperwork.
    * Backup office staff in answering phones as well as all day Saturdays and Holidays.
    * Required to follow both written and verbal instructions from management as precisely and effectively as possible.
    * Good working knowledge of MS Word, Excel & Outlook.

    Requirements:
    * Knowledge of MS Word, Excel & Outlook
    * Assistant Store Manager Experience
    * High School Diploma
  • Valid City, State or Zip Code: Lancaster
    Job Type : Contract
    Date: Thursday, 15 August 2019
    Manpower is recruiting staff for our client's collections department. If you enjoy working with customers, using fact-finding skills, and working in a fast-paced environment - join the team.

    What the job offers you:
    ● Full Time Hours between 8-6pm Monday through Friday
    ● $12/hr
    ● A permanent opportunity for the right candidate
    ● Weekly pay

    What you bring to the job:
    ● A strong work ethic and a proven record of reliability
    ● Basic MS Office and general computer skills
    ● Past experience in a call center is preferred
    ● High School Diploma or GED
    ● A positive attitude and the ability to work well as part of a team

    We offer our employees great career opportunities, competitive wages, and access to health insurance options after only 40 hours.

    Manpower is an equal opportunity employer.

    Apply today!
  • Valid City, State or Zip Code: Cookeville
    Job Type : Contract
    Date: Thursday, 15 August 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.
  • Valid City, State or Zip Code: Largo
    Job Type : Contract
    Date: Thursday, 15 August 2019
    Manpower, one of the most ethical employers in the US, is currently seeking staff members for Roadside Assistance with a recognized Insurance Carrier in Largo, FL.

    Next Class starts on 09/09/19

    Position Details:
    Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges between 7AM and 11PM, 7 days a week (1st and 2nd shifts- $14.85 for 2nd shift- 2:30 to 11PM)
    * Determine specific breakdown location, and secure appropriate dispatch service for the customer
    * Accurately navigate between several systems simultaneously
    * Represent well established and internationally known brands
    * Work in a positive, production driven environment

    Qualifications and Education Requirements
    * Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide
    * Ability to read maps and utilize internet resources to determine customer's location
    * 1-2 years of experience in Customer Service (Call Center preferred)
    * High School Diploma or equivalent
    * Schedule Flexibility is a must
    * Desire to help others
    * Microsoft proficient, typing, computer navigation, attention to detail, computer skills, data entry, quick learner, interpersonal communication, problem solving

    Work hours vary and pay starts at $13.50 per hour. Interviews are being scheduled daily. Please feel free to contact me, Greg

    Apply NOW!
  • Valid City, State or Zip Code: Rochester
    Job Type : Contract
    Date: Thursday, 15 August 2019
    Customer Service Agent Bilingual Cantonese
    Assisting consumers as well as the general public by answering incoming calls and verifying account information; Resolve customer issues via phone or email. Extensive training included.

    What's in it for you?
    * Full time hours
    * $15.25 hour (Bilingual - Cantonese)
    * Weekly pay
    * Monday - Friday (Holidays off)
    * Contract - hire opportunity
    What is the job?
    * Assist prospective enrollees and people assisting enrollees
    * Track and document all inquiries using the applicable systems
    * Process new applications - via telephone
    * Transfer/refer consumers to appropriate entities
    * Process life event changes, demographic updates, disenrollment requests, and special periods as requested
    * Facilitate the fulfillment of caller requests for materials via email, or download.
    * (Bilingual employees) Facilitates translation services for non - English speaking callers
    * Escalate calls or issues to the appropriate designated staff
    * Attends meetings and training as requested and maintains up-to-date knowledge of all programs and systems
    What you bring to the job?
    * High School Diploma or GED
    * 2+ years experience navigating multiple systems
    * Ability to type 25 WPM
    * Strong interpersonal skills
    * Bilingual - Spanish
    * Ability to follow both verbal and written instructions
    * Call Center experience ++
    Stop your job search and apply today. Do you need more information? Contact our recruiters at 585-227-6008.
    We love referrals so please share our job with friends and family.
    Manpower is an Equal Opportunity Employer.

    (Related Keywords: Desk job, Office, Clerical, Receptionist, Phone)
  • Valid City, State or Zip Code: Sorel-Tracy
    Job Type : Contract
    Date: Thursday, 15 August 2019
    Notre client, spécialisé dans les équipements au gaz et accessoires, recherche présentement un représentant au service à la clientèle pour leur succursale de Sorel-Tracy.

    Vos responsabilités :
    - Fournir de l'aide avec les appels des clients
    - Etre responsable de la facturation des livraisons
    - Intéragir avec les conducteurs et les opérateurs du centre
    - Examiner et réconcilier les livraisons dans SAP
    - Enregistrer les envois de marchandises afin de facturer au client avec précision sur les services rendus
    - Surveiller l'achèvement et l'exactitude des activités quotidiennes en traitant des rapports quotidiens et mensuels
    - Maintenir les commandes principales des clients
    - Passer des commandes et réponsre aux demandes de renseignements

    Compétences recherchées :
    - Minimum 2 ans d'expérience dans le service à la clientèle
    - Expérience dans le système CRM (un atout)
    - Expérience dans le secteur de la santé préférable
    - Avoir de fortes compétences en Excel et Office
    - Solides compétences en saisie de données
    - Avoir une solide expérience en vente
    - Etre en mesure de faire de la résolution de problème
    - Capacité à travailler sous pression avec des délais
    - Avoir de solides compétences en service à la clientèle et en communication interpersonnelle

    Avantages :
    - Possibilité de permanence à l'interne
    - Horaire de travail en semaine et de jour
    - Salaire : 20$ à 25$ de l'heure, selon l'expérience de travail

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Delta
    Job Type : Contract
    Date: Wednesday, 14 August 2019
    Bilingual CSR
    Are you able to speak in French and English? Do you have excellent customer service skills? Are you looking for a new and challenging career? Manpower has an immediate opening for a Bilingual CSR for our client in Delta BC

    What's in it for you?
    - Temporary to Permanent position
    - Full time with 40 hours a week
    - Hourly rate of $16 an hour
    - 6AM to 2:30PM

    Language Skills:
    * Must be able to communicate effectively in English (required) and French (required
    ).
    * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
    * Ability to write routine reports and correspondence.
    * Ability to speak effectively with customers

    Essential Duties and Responsibilities:
    * Assist in executing and maintaining any mailed or emailed transition communications
    * Serve as first point-of-contact (phone, mail, email) for patients
    * Creating or updating patient records for transitioning customers
    * Enter any new persons or organizations into a database and maintain existing accounts
    * Placing first orders for transitioning customers, provide eStore information for future purchases
    * Customer follow up
    * Provide administrative support
    * Process and maintain incoming faxes and emails utilizing a document management system
    * Support daily inside sales operations
    * Perform simple reporting and utilize reports to track task completion

    Education and Experience:
    * High school diploma or general education degree (GED)
    * 1+ years of related experience

    Interested in getting started? Apply today! Create your profile at manpower.ca
  • Valid City, State or Zip Code: Boston
    Job Type : Contract
    Date: Wednesday, 14 August 2019
    We currently have multiple openings for Call Center Representatives (English/Spanish) for one of our clients in Boston.

    Job Details: Temp to Perm opportunity
    Pay Rate: $13.25 per hour | $14.25 per hour for bilingual (English/Spanish)
    Schedule: 8:30-5:00 M-F |

    Description:
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Text us at 781-380-0989

    Thank you.
    Manpower Team
  • Valid City, State or Zip Code: Dothan
    Job Type : Contract
    Date: Wednesday, 14 August 2019
    Customer Service Reps needed in Dothan, AL!

    Do you like helping customers solve problems? Enjoy talking to people on the phone? Not an early bird? A local call center is interviewing to fill 2nd shift customer service openings!

    What's in it for you?
    Full-time hours with overtime available
    Second shift hours will vary based on customer need, but primarily 2p-10p.
    Must be able to work some weekends and holidays!
    Pay range is based on experience
    A team-focused work environment
    Temp to Hire after 90 days
    Great benefits available after hired full time

    Apply today!
    Get your resume ready and send over to syndi.vollmuth@manpower.com!

    Call our office for more details at 334-794-7564.
  • Valid City, State or Zip Code: Scranton
    Job Type : Contract
    Date: Wednesday, 14 August 2019
    Excellent Temporary to Hire Career Opportunity with a leading Business Advisory Firm. Our client, conveniently located in the Clarks Summit Area, is looking for someone who has at least two years of consultative Customer Service experience. The Customer Relations Representative will take inbound calls from clients subscribing to Benefits Programs such as Medical Benefits, Flexible Spending Accounts, COBRA and others, assisting with enrollment, explaining processes for claims, researching benefits available under each plan. Knowledge of insurance terminology or the willingness and ability to learn the terminology is a plus. The Representative needs to be empathetic and detail oriented to provide accurate information and create an excellent client experience.

    The starting pay rate for this position is $12.50 and an excellent benefits package is available after permanent hire. Hours of work are 9:00 am - 5:00 pm, Monday through Friday. The only exception would occur during Open Enrollment when the call volume increases. During Open Enrollment the Call Center is open from 8:00 am - 8:00 pm. Time worked during Open Enrollment can be performed from home. You would be working a shift starting as early as 8:00 am or one ending as late as 8:00 pm.

    If you would enjoy working in a smaller, friendlier contact center with a very positive attitude, please apply online at manpower.com today.
  • Valid City, State or Zip Code: Honolulu
    Job Type : Temporary
    Date: Wednesday, 14 August 2019
    Manpower is recruiting for a Customer Service Representative to work a 3 month assignment, for our client in Honolulu, HI! If you are have the experience and what it takes, please apply with your updated resume!

    Customer Support Representative

    Description: Duties may include maintaining ongoing relationships with existing accounts, providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies to determine customer incentives and developing and preparing proposals for customer leads for account executives. Additional duties may include distributing mail, filing, faxing, duplicating, processing forms, typing, preparing reports and auditing documents.

    Pay: $18.66/Hour
    Hours: 8:00am to 5:00pm
    Location: 3375 KOAPAKA STREET D-180 HONOLULU HI 96819 United States

    Additional Job Details: 1.Respond to delivery related inquiries and concerns from our customers. 2.Make last-minute scheduling adjustments as requested by our customers 3.Notify customers about any delivery delays in advance. 4.Schedule deliveries and prepare delivery documentations 5.Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on paperwork and/or freight. 6. Key information into our system. 7.Track delivery progress of shipments. 8. Notify customers of freight arrival and arrange for delivery. 10. Route cargo and freight in both incoming and outgoing directions 11. Ability to communicate, organize, prepare and assemble documents containing data from various sources. Knowledge of office processes, procedures, and technology. 12. Compile, dispatch and receive all messages pertaining to the cargo handling Inform all parties, when necessary, of the content of such messages. Prepare/process cargo documents, air bills 13. Assertive and Flexible 14. Ability to effectively multi-task in a fast paced environment.

    Manpower is an equal opportunity employer.