Home  Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Doral
    Job Type : Contract
    Date: Tuesday, 23 April 2019
    Job Description
    Customer Service:
    Are you looking to get out of retail and grow into administration role? Do you want to work Monday- Friday? We are looking for a great Customer Service/clerical representative.

    What's in it for you?

    - Apply today, start next week
    - Full time hours
    - Day shift 10am-7:00pm Monday- Friday
    - Competitive Salary $14hr
    - Temporary to hire, based on performance
    - Option to take free college courses and skills training

    - Paid training

    What's the Job?
    - Answering phones, filing, pulling reports
    - Providing customer service, in person or phone
    - Responding to emails, other duties as assigned

    What you bring to the Job?
    - Great attitude and ability to work in a fast pace environment
    - Previous customer service
    - Bilingual Spanish/English is a must

    Stop your search and apply today. Do you need more information? Call one of our Recruiters at 954-236-3310. We love referrals so please share our job with your friends and family.
    Also, check out Manpower's platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Waterloo
    Job Type : Contract
    Date: Tuesday, 23 April 2019
    Calling all Bilingual Collections Agents in Waterloo! As a Collections Agent working with our client in the insurance Industry, your main function will be to review and collect outstanding payments, primarily through contacting customers via telephone.

    The main duties and responsibilities include:

    * Own the full collection process of delinquent and/or past due payments up to current and/or written off
    * Manage and resolve more complex delinquent accounts in a timely manner
    * Ensure payments and adjustments are processed
    * Working to meet overall team goals

    Are you interested? The ideal candidate will possess:

    * 1 year of collections and call center experience
    * Must be bilingual (French and English)
    * Ability to multi-task and toggle between computer screens
    * Strong customer service experience
    * Flexibility to work rotating shifts

    Does this sound like your dream job? Apply Today!

    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. .Manpower's reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: St Catharines
    Job Type : Contract
    Date: Tuesday, 23 April 2019
    Our client is looking for great Customer Service Representatives specializing in Social Media, at their Thorold or St. Catharines location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin in May and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Albany County , Warren County , Rensselaer County , Schenectady County , Saratoga County
    Job Type : Temporary
    Date: Tuesday, 23 April 2019
    Customer Service Representative needed in Malta, NY area Have experience in an office environment providing customer service? Looking for steady work with weekly pay? What’s in it for you? Full time hours Monday-Friday 8am-5pm Wages starting at $12 per hour Possible temp to hire for the right motivated individual What is the job? Scheduling deliveries of large packages Making follow up calls Providing exemplary customer service Various other tasks as requested Scheduling experience a plus Manpower specializes in hiring here in the Capital Region area. We fill jobs that are temporary, temporary to hire, direct hire and short term assignments. We love referrals so please share our job with friends and family. Apply today via email albany.ny.mp@manpower.com , web applicants can apply directly online https://jobboard.tempworks.com/ManpowerAlbanyNY/Jobs/Search?Keywords=&Location=&Distance=Fifty&SortBy=Relevance or call us at 518-459-2800. Follow us on Facebook to keep updated with career tips and current hiring trends. https://www.facebook.com/ManpowerAlbanyNY
  • Valid City, State or Zip Code: Jefferson City
    Job Type : Permanent
    Date: Tuesday, 23 April 2019
    Manpower is hosting a job fair on behalf of Wipro Infocrossing at 1002 Diamond Ridge Dr #100, Jefferson City, MO 65109 on Tuesday, April 30th from 10am - 1pm. Manpower is partnering with Wipro to identify dependable candidates looking for long term employment and a company one can grow with! We are seeking applicants for Customer Service Representatives/ Call Center Agents; Provider Communication Specialists; Participant Services Agents; Pharmacy Technicians; RNs'; LPNs'; and more! Come out and see us and let us help you with your career path!
  • Valid City, State or Zip Code: Whitby
    Job Type : Contract
    Date: Tuesday, 23 April 2019
    Outbound/Collections Rep Needed
    Whitby, ON
    Temp to Perm
    $18hr

    Our client in the Whitby area is currently seeking an Outbound/Collections Representative to join their organization:

    If you have the following skills, please apply for this role:

    *Collections/Accounts Receivable

    *Calling on/contact/follow up with customers to close business/re-book appointments, etc.

    *Administrative support to Regional Sales manager

    *Helping with client retention

    Looking for someone who is highly motivated, takes initiative
    Strong multi-tasker
    Comfortable calling on customers' - business to consumer
    Punctual

    Apply today! Not the job for you? Set up your profile at manpower.ca and see what other opportunities Manpower has available currently.

    Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Mesa
    Job Type : Contract
    Date: Monday, 22 April 2019
    Position: Bilingual Customer Service/Inbound
    Location: Mesa
    Hours: 11:00am to 7:30pm or 8:00pm
    Pay: $14.00 hourly
    Length: Contract potential Temp to Hire

    Job Duties: Job duties include answer customer calls to book reservations & general customer service. Please let me know if you need any additional information. Bilingual Spanish is required.

    Required: Background and Drug Screen
  • Valid City, State or Zip Code: Richmond Hill
    Job Type : Permanent
    Date: Monday, 22 April 2019
    Bilingual Customer Care and Sales Support job opportunity available with our client who is a global leader an innovator in the bio-technology and medical device arena, currently has an opportunity available for a Bilingual Customer Care Associate. Offering a competitive salary inclusive with 100% benefits (medical/dental), company sponsored pension plan & growth opportunity. Day Shift hours, Mon-Fri Location is in York Region

    JOB DESCRIPTION:
    Handling all aspects of Sales Order Processing in a timely and efficient manner with goal of 100% Same Day Order Entry, complete with Order Acknowledgements
    Providing support and Liaising with Sales Representatives to handle their special requests and inquiries with response within 24 Hours.
    Handling incoming inquiries from Customers in a timely and efficient manner with response within 24 Hours Processing RAN requests from Customers and from Sales Representatives on behalf of Customers with response within 48 Hours.
    Processing Credit/Debit order adjustments within 48 Hours.
    Processing all Customer Change Orders Same Day as requested Providing support and back-up to other members of the Customer Care Team Updating and Closing of Webquote
    All other tasks and requests necessary to provide Exceptional Customer Care and to assist the Customer Care team Preparing Estimates, Follow-Up, Approvals and Refusals
    Processing requests for Loaners, Pre-booking incoming repairs, shipping Loaners, follow up on Overdue Loaners
    Processing all invoices for Service
    Processing, shipping and Follow Up on Third Party Repairs
    Handling all incoming telephone inquiries, either Sales or Service related directly without passing along to another individual to handle
    Communicating with Customer on all aspects of repairs.
    Communicating with Sales Reps on all aspects of repairs
    Providing support and back up to other members of the Customer Care team.

    QUALIFICATIONS:
    Bilingual language skills, written and verbal in French and English
    Microsoft Office Skills, SAP or JD Edwards preferred
    Strong Customer Service Skills- 1 to 2 years or more of customer service experience
    Time Management, Prioritization, and Organization Skills

    To apply, please forward your resume to brianne.gagliardi@manpower.com with the job title in the subject line of your email, in addition to applying online via the link provided.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Corona
    Job Type : Contract
    Date: Monday, 22 April 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.

    AMERICAN RESIDENTIAL SERVICES, a national leader in residential and commercial plumbing services is seeking Customer Service Representatives. The qualified candidate must have the ability to work in a fast paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback.
    This position is for full time employment and does require evenings and weekends. Service industry experience highly preferred!
    POSITION RESPONSIBILITIES:
    Answering inbound calls
    Scheduling appointments
    Making outbound calls
    Addressing customer concerns
    Working with dispatchers, managers, and technicians to provide excellent customer service
    Provide timely response and feedback to the customer regarding inquiries
    Job Requirements
    POSITION REQUIREMENTS:
    2 or more years of call center customer service experience required.
    Willing to sit for long periods of time
    Flexible schedule - position requires working evenings, weekends, and holidays
    Must be at least 18 years of age
    High school diploma or GED equivalent
    American Residential Services requires all prospective employees to undergo a complete background check and drug screening.
  • Valid City, State or Zip Code: Kapolei
    Job Type : Contract
    Date: Monday, 22 April 2019
    The Client Care Representative's main responsibility is to provide superior customer service to new and existing Access clients.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Monday, 22 April 2019
    We are currently looking for a Client Service Advisor for one of our clients in the banking industry in Toronto!!!!!!!

    The Client Service Advisor supports the bank's strategy for growing market share and maximizing profitability of client relationships by ensuring prompt and effective resolution of service issues for corporate clients; acting as the first point of contact. The Client Service Advisor is responsible for pro-active management of the service coverage relationship; accurately documenting issues and resolution. As part of ongoing client interactions, the Client Service Advisor is also responsible for identifying enhancements which may result in sales opportunities, product, operational or process improvements. The role also ensures that knowledge is disseminated to the client service team, through practices of knowledge sharing, training and peer coaching.

    RESPONSABILITIES:

    * Incoming calls inquiring of day to day activities on account
    * Action email/fax requests; includes wire inquiries, EFT amend, Bank Drafts ect…
    * Assist internal partners and existing/new on boarded customers with inquiries/requests.
    * 50-70 calls per day most requests are received via email and fax
    * Will receive up to 10+ requests per day
    * SLA of Same day response to clients.
    * Ticket must be opened within 24 hours
    * Close tickets within the established SLA
    * Must action Fraud requests as a priority.
    * Answering email/phone requests simultaneously

    MUST HAVE:

    * 3 years related job exposure
    * Branch banking and operational process knowledge
    * Strong client focus and interpersonal skills.
    * Excellent oral and written communication
    * Problem resolution, analytical & organizational skills.
    * Able to multi-task in a fast paced environment.
    * Must work well in a team environment

    NICE TO HAVE SKILLS:

    * Knowledge of Treasury Management products and services,
    * FI experience branch or corporate
    * Bilingual

    SOFT SKILLS/ATTRIBUTES:

    * Organization
    * Multitasking
    * Analytical
    * Problem solving
    * Detail orientation

    WORKING LOCATION: Toronto

    PAY RATE: $19.25/hour

    WORKING HOURS: Mon-Fri 7:30-5:30 - Weekly rotating shifts

    LENGTH: 3 months contract!
  • Valid City, State or Zip Code: St Catharines
    Job Type : Temporary
    Date: Sunday, 21 April 2019
    Our client in Beamsville is looking for a dynamic Customer Service Representative to join their growing team.

    What's in it for you?

    * Full time hours Mon to Fri 8:00am to 4:30pm
    * $16.50-17.00 per hour based on experience
    * Temp to permanent based on performance

    What is the job?

    * Providing excellent customer service to both new and current clients
    * Responding to customer questions,concerns while providing tech support
    * General administration (filing, fielding incoming emails)
    * Maintaining service log spread sheet
    * Invoicing client purchases

    What you bring to the job?

    * Previous Customer Service/ Administration experience
    * Excellent oral and written communication skills
    * Ability to work in a team based environment

    Stop your search and apply today!

    We love referrals. Please share our job with friends and family.

    Be sure to check out Manpower's career platform with tools & resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Alexandria
    Job Type : Contract
    Date: Friday, 19 April 2019
    Looking to make additional funds to help support your wants? Do you enjoy cleaning and attention to detail? This Business Account cleaning is for you. You will enjoy a variety of cleaning tasks, vacuuming, dusting, sweeping, mopping and more as you provide a valued service to your accounts. Bring your attention to detail and cleaning experience to become a valued associate for our client. Create your profile @ manpower.com to get started.
  • Valid City, State or Zip Code: Alexandria
    Job Type : Contract
    Date: Friday, 19 April 2019
    Do you have previous restaurant/short order cook experience? Are you looking for a position that will allow you to show your passion for food? This Banquet Chef position will start your fire. You will direct the preparation/cooking of foods for large groups, plan menus for customers, order supplies, as well as create decorative food displays or buffet style serving for 20-500 guests. Bring your willingness to work various hours, culinary experience and ability to successfully complete pre-employment screenings to get started. Interested? Create your profile today - www.manpower.com
  • Valid City, State or Zip Code: Alexandria
    Job Type : Contract
    Date: Friday, 19 April 2019
    Looking for a position that you can put attention to detail and cleanliness to work for you? We need YOU on our Clean Team.
    Be prepared to perform various housekeeping tasks such as: vacuuming, dusting, mopping, or assisting with laundry area: washing, folding,and pressing room linens as needed, while providing excellent customer care! DAY time hours-9 AM to 3-4 PM generally.
    Interested in joining our Clean Team?
    Contact Deb with Manpower-320.763.9899
  • Valid City, State or Zip Code: Sparta
    Job Type : Contract
    Date: Friday, 19 April 2019
    Looking for a 1st shift customer service position in Sparta? Are you detailed orientated and a good communicator? Have strong order entry skills? Manpower wants to talk to you!

    Manpower is looking for a qualified candidate that has a minimum of 3 years in a customer service role. The position is temp to hire, with potential for permanent placement based on performance and attendance.

    What's in it for you?

    * Monday - Friday
    * $11.10/hour
    * Day shift: 7:00 am-4:30 pm

    Why work with Manpower?

    * Weekly pay checks
    * Benefits including: health insurance, 401K, tuition reimbursement program
    * Referral bonus opportunity
    * Free training available

    What is the job?

    * Answering in bound calls, order entry and return processing
    * Building strong relationships with accounts
    * Supports sales goals and interacts with sales leads

    What do you bring to the job?

    * Able to work in a fast paced environment
    * Minimum of 3 years' experience in a customer service related role
    * Excellent written and verbal communication
    * Ability to build and develop relationships with internal and external team members
    * Experience with standard office applications including Microsoft office suites
    members

    Stop your job search and apply with us today. Visit our office for more details. Manpower Cookeville 768 S Jefferson Ave, Ste Q, Cookeville - Phone 931-526-9040 or Manpower Sparta 7B Cooke Street, Sparta Ph 931-202-9295
  • Valid City, State or Zip Code: Muskegon
    Job Type : Contract
    Date: Friday, 19 April 2019
    Call Center in Muskegon is looking for customer service reps to work 9am to 6pm. Qualified candidates will have good computer skills and fast keyboarding speed along with excellent customer service skills. This position starts out at $11.00.
  • Valid City, State or Zip Code: Fairmont
    Job Type : Contract
    Date: Friday, 19 April 2019
    Manpower has a great Customer Service Representative opportunity for qualified candidates. As a customer service representative, you will handle inbound customer calls, provide information on products, document and update customer records, etc. You must have the ability to mutli-task while providing solutions for customers experiencing problems. Insurance experience preferred but not required. Candidate must be computer literate and have excellent communication skills. **Manpower has the right opportunity; please send your resume and tell Manpower why you are the best candidate for the job!
    REQUIREMENTS:
    -Customer Service/Sales experience.
    -Submit to Background Check.
    -Submit to Drug Screening.
    Who is Manpower?
    Locally owned, but globally connected, Manpower is a full-service staffing and recruiting company. Manpower connects qualified candidates with regional employers throughout West Virginia, Ohio, Kentucky and beyond. With 10 regional locations, Manpower has your job search covered!
    Want to learn more? Visit us on the web at Manpower.com or check us out on Facebook @WVManpower.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Friday, 19 April 2019
    Manpower is looking for a Customer Service Agents -French Speakers for our client located in Downtown Winnipeg area Manitoba. Our client for 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.

    The successful candidate be working in a face-paced environment, willing to take initiative. The ideal candidate must possess the following skills and achievements, these will commence on April 29,2019

    Qualifications:

    * Excellent communication skills both oral and written
    * Possess a High School Diploma (Grade 12)
    * Minimum 1 - 2 year's experience in customer service environment or equivalent

    What's in it for you?

    * Temporary Opportunity
    * Weekly
    * Various Shifts
    * 32 - 37.5 Hours

    Job duties and responsibilities include:

    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our clients' needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling client's complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web-based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use database systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our service. We are committed to providing accommodations and will work with you to meet your needs

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Duluth
    Job Type : Temporary
    Date: Friday, 19 April 2019
    PART-TIME TEMPORARY CUSTOMER CARE AND SUPPORT REPRESENTATIVE NEEDED IN DULUTH, MN - $18 PER HOUR

    Manpower has an immediate opening for a part-time (long-term temporary) Customer Care and Support Representative.

    What's in it for you?

    - Day shift: 20-30 hours per week. Will work Monday through Friday (4-5 hours per day) between the hours of 9:00 AM and 5:30 PM.
    - Pay rate: $18 per hour
    - Option to take free college courses.
    - Eligible for Manpower benefits after 90 days worked.

    What is the job?

    - Resolving customer questions, complaints and requests.
    - Serving as a liaison between customers and departments.
    - Setting up new accounts and maintaining records on customer accounts.
    - Performing a wide variety of credit and collection functions.
    - Providing excellent customer service.

    What you bring to the job?

    - Past experience in a customer support and collections role.
    - Excellent computer skills.
    - Effective verbal communication skills.

    MUST PASS A FULL CRIMINAL BACKGROUND CHECK AND DRUG TEST BEFORE STARTING.

    Stop your job search and apply today. Do you need more information? Feel free to call Manpower at 218-727-8891.
    We love referrals so please share our job with friends, family and neighbors. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.

    The Manpower office in Duluth, MN is having an open house from April 22nd through April 26th. Feel free to stop by to visit and apply for work with us between 9am and 4pm. 11 East Superior Street, Suite 110, Duluth, MN, 55802.