Home  Call Center and Customer Service Jobs
  • Location: Barrie
    Job Type : Permanent
    Date: Sunday, 19 August 2018
    As a Customer Service Representative in our client's call centre, you'll be a driving force for keeping high-level customers satisfied. You're highly self-motivated goal oriented, and extremely organized. You put your excellent people skills to good use!

    Pay Rate: $15.60 per hour
    Hours: 1:00pm - 9:00 pm, Sunday - Saturday (shift dates and times vary)

    Stop your job search and apply today!

    Call or Text: 705-728-1191
    Toll Free: 1-800-667-1191
    Email: barrie.on@manpower.com
    Website: www.manpower.ca

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Winnipeg
    Job Type : Contract
    Date: Saturday, 18 August 2018
    Manpower Winnipeg is looking to Contact Center Team Lead position for a Global business-to-business services company that provides highly specialized solutions to end clients ranging from Small Medium Business to Global companies.

    What we Offer:

    * Wages: $16.50 per hour
    * Type of contract: Temporary Full Time
    * Length: Three months (possible extension and possible of becoming permanent role)
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week
    * Location: Downtown
    * Inbound call center
    * Start date: Immediately

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Able to Work on shifting schedules (Schedules changes 3-4 weeks)
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 11:00PM
    * Public Transportation is Available
    * Must be legally eligible to work in Canada

    Must have qualifications:

    * Associate's Degree in Business Administration or Management or equivalent with a minimum of 5 years of contact center experience or in a related area focusing on customer service, sales and etc...
    * Minimum of 3 year of experience in Supervisor/Leadership in a Contact Center environment
    * Experience with CRM technology and a work history dedicated to the service industry
    * Excellent communication skills in English speaking and writing skills
    * Excellent communication skills in French speaking skills is a Plus
    * Exceptional Customer Service experience and leadership skills
    * Demonstrates good knowledge of Microsoft Office.
    * Experience in process improvement, project management and quality assurance and the ability to manage a remote workforce.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Edmonton
    Job Type : Permanent
    Date: Friday, 17 August 2018
    Manpower is seeking Bilingual Account Maintenance Officers for one of their clients' in Edmonton for a permanent position.

    The successful candidate for this position will be working in a dynamic, deadline driven and high volume call center environment. Candidate will have impressive verbal communication skills and professional attitude.

    Hours: Candidates must be able to work on a flexible shift schedule during the hours of operation, which include: Monday-Thursday from 6am-8pm, Friday from 6 am to 5 pm and Saturday from 7 am to 1 pm. There will be a 3-week training which is mandatory to attend.

    Duties and Responsibilities:
    * Handles inbound calls and deal with general customer inquiries
    * Perform a variety of customer/dealer service requests electronically or on paper
    * Provide superior service on each customer/dealer/employee interaction
    * Provide solutions to customer/dealer concerns while maintaining positive and professional conduct.

    Requirements:
    * Must be fluent in both French and English
    * Ability to prioritize and multi task
    * Strong problem solving skills
    * Courteous professional etiquette
    * Advance knowledge of Computers and MS suite applications
    * Work effectively in a team environment
    * Have their own vehicle as public transit is limited in the area
    * Able to pass a Criminal Record Check
    * Minimum High School Diploma

    If you are interested in this position, please apply online and/or create and manage your profile at www.manpowerab.com.

    Alternatively, you can email us directly at edmonton.ab@manpower.com or contact us at 780-420-0110 & ask for our Office Team. Please note only qualified candidates will be contacted.

    You can also follow us on Facebook (@manpower.alberta), Instagram (Manpower.AB), Twitter (@ManpowerAB) & LinkedIn (Manpower Alberta) for more information on our current Companies and Job Postings.
  • Location: Waterloo
    Job Type : Permanent
    Date: Friday, 17 August 2018
    Are you looking for an amazing opportunity with a reputable company? Manpower is recruiting for an Bilingual Account Specialist in Ayr for a company who specializes in nutrition, health and sustainable living products. If you're looking for long term employment with benefits and are customer service orientated READ ON !

    What is the Job?
    The Account Specialist is responsibilities include:
    * Process and control all North America sales orders received
    * Verify that all pricing conditions are correctly reflected on the order as per customer quote
    * Daily schedule and capture of off standard orders
    * Interface daily with Operations in regards to production schedules/upfront negotiations with the customer as to required delivery dates
    * Daily follow up with production facilities in regards to the Delivery Due list
    * Communicate with Sales Representatives regarding customer requests
    * Perform numerous daily/weekly/monthly routines such as; goods receipt for drop ship customer invoices, returns, credit notes
    * Monitor credit sales orders with shared service to ensure that all parties (sales representatives and production facilities) are aware of credit hold
    * Support Quality management systems, ISO 9001 by completing of Customer complaints internal/external (CCR) corrective actions
    * Create and maintain customer info records
    * Provide customers with additional documentation as required such as: Product Data Sheets, Material Safety Data Sheets and Certificate of Analysis
    * Supports and follows the policy of reporting incidents, near misses and improvement possibilities
    * Other duties as assigned

    Who is the Right Candidate ?
    * Business and process oriented
    * Good telephone skills
    * Very good command of English is a prerequisite, verbal and written
    * Able to multi task, prioritize under pressure
    * Team player
    * Accurate and reliable
    * Conflict management skills in dealing with internal and external customers
    * 2 to 5 years' experience in a customer service environment in similar industry setting
    * SAP experience preferred
    * Own vehicle

    Requirements:
    * Bilingual is a must
    * Post-Secondary or business equivalent
    * Generalist, commercial background followed by practical experience in Customer Service/and or transportation activities
    * Good knowledge of Microsoft application (Outlook, Word, Excel, PowerPoint) and Internet
    * Preferred knowledge in SAP of sales and distribution (SD) module such as: sales order and delivery functions, invoicing, credits/debits and return goods processes.
    * Asset knowledge in SAP of production planning (PP), material management (MM), inventory management and logistics (i.e.: freight, batch quantities, pallet quantities, cost savings and sales) and EDP systems.

    What does the Job offer You?
    * Steady hours - 9:30 am - 5:30 pm
    * Salary $47,000 - $50,000
    * Benefit Package after 3 months
    * Paid time off accrued immediately

    If you would like to learn more about this role, please apply online today. You can call or text to follow up at 519-571-7910.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Calgary
    Job Type : Contract
    Date: Friday, 17 August 2018
    Bilingual Call Center Operators

    Manpower is currently seeking to hire Bilingual Call Center Operators for a Call Center position in Calgary, Alberta.

    Job Type: Temporary to permanent position
    Hours: 37.5 hours per week (Must be available 24/7)
    Schedule: 8 hour shifts (Between 6:30am and 10:30pm)
    Location: SE Calgary (Close to downtown)
    Pay: $17.00/hour

    Summary of Key Responsibilities: (job functions include but are not limited to):
    * Ensuring the safety of our customers and their property
    * Handle incoming and outgoing calls from customers
    * Taking charge of various alarm signals; burglary, fire, panic, medical alarms, etc.
    * Communicating with emergency services to transmit requests for assistance.
    * Process customer payments and manage customer billing data as required
    * Addressing and managing cancellation requests from customers via phone or mail
    * Processing cancellations when necessary
    * Creating an exceptional client experience
    * Being an ambassador of the company
    * Maintaining and participating in a positive work environment based on teamwork

    Qualifications and Requirements:
    * High school diploma or equivalent
    * Previous call center experience is required
    * Bilingual (English and French) is required
    * Knowledge of Microsoft Office suite
    * Must be available 24/7 (Days, evenings, weekends, and holidays)
    * Excellent verbal and written communication skills
    * Previous experience in customer service

    Please apply online and/or create and manage your profile at www.manpowerab.com . Alternatively, you can email us directly at Michelle.Melnyk@manpower.com. Please note only qualified candidates will be contacted.

    You can also follow us on Facebook (@manpower.alberta), Instagram (Manpower.AB), twitter (@ManpowerAB) & LinkedIn (ManpowerAB) for more information on our current Companies and Job Postings.
  • Location: Edmonton
    Job Type : Permanent
    Date: Friday, 17 August 2018
    Manpower is hiring full time permanent English/French bilingual Customer Service Representatives for one of our clients in Edmonton. Our client is a provider of dealer and customer financing for vehicle sales. Known for their people oriented and creative environment, they have been very successful in providing optimum customer service to their clients and deliver terrific results. Successful individuals for this role will have an opportunity to be a part of their quality training program which enables their personal and professional development.

    Responsibilities:
    * Handle inbound collection calls and dealing with general customer inquiries
    * Provide resolutions to customer concerns while maintaining a positive and professional conduct
    * Perform customer or dealer service requests electronically or on paper

    Qualifications:
    * Must be fluent in both French and English
    * Courteous and professional phone etiquette
    * Post-secondary education is preferred
    * Aptitude and experience with call center
    * Ability to problem solve and multi task
    * Computer knowledge and accurate typing skills
    * Must be eligible to work in Canada
    * Must be able to pass a criminal record check
    * Must be able to attend 3 week training period
    * Candidates should have their own vehicle as public transit is limited in the area

    Our client is proud of their competitive compensation package, quarterly bonus and pension plan. They also offer comprehensive benefits package, tuition reimbursement program and modern office amenities, including free access to the fitness room.
    Candidates must be able to work a flexible schedule during the following hours of operation: Mon-Thu from 6am-8pm, Friday from 6 am to 5 pm and Sat from 7 am to 1 pm.

    Please apply online and/or create and manage your profile at www.manpowerab.com. Alternatively, you can email us directly at edmonton.ab@manpower.com or contact us at 780-420-0110 & ask for our Office Team. Please note only qualified candidates will be contacted.

    You can also follow us on Facebook (@manpower.alberta), Instagram (Manpower.AB), Twitter (@ManpowerAB) & LinkedIn (Manpower Alberta) for more information on our current Companies and Job Postings.
  • Location: Fort Walton Beach
    Job Type : Permanent
    Date: Friday, 17 August 2018
    Great opportunity in Fort Walton Beach Florida. If you are a team player who is reliable and loves coming to work, here is an opening for you! Use your customer service, data entry, phone and computer skills to contact clients to arrange payment for medical services. Great Medical and Dental benefits and more!
  • Location: Lebanon
    Job Type : Permanent
    Date: Friday, 17 August 2018
    Call Center- Customer Service
    Manpower is partnering with a Call Center in Lebanon, IN in an effort to find talented customer service representatives to join their team of dedicated professionals. If you enjoy helping people and you're skilled in communication…this is the job for you.

    What's in it for you?
    * Direct hire position- you start straight onto their payroll
    * Full time hours
    * Day shift: 8:00AM to 5:00PM Monday-Friday
    * Competitive salary ranging from 33K-35K per year entry
    * Full benefits package
    What is the job?
    * Acting as a liaison between customers, sales reps, fellow employees, and Client Publishers
    * Keying in data and entering orders received over the phone, via fax, or email
    * Using MS office software
    * Maintaining confidential records and information
    * Collaborate with other remarkable individuals to achieve group objectives and improve procedures
    * Investigate and access electronic order traffic, including Excel report processing
    * Become an expert in procedures, systems, and policies
    * Outstanding customer service and attention to detail
    * Maintaining production goals in timely manner and meeting deadlines

    What you bring to the job?
    * Strong, clear communication (verbal and written)
    * Able to identify and prioritize customer needs
    * Use creative, quick thinking to provide appropriate resolutions to presented concerns, questions, or unforeseen challenges
    * Exhibit skill navigating the internet, use email and messaging tools, as well as Excel while on a call
    * Strong typing abilities, plus 10-key numeric keypad competence
    * Must be organized and detail oriented- Attention to detail is key
    * Positive, customer focused attitude in a fast paced environment
    * Results driven with a demonstrated ability to achieve goals
    * Must be able to work as part of a team, supporting others and demonstrating adaptability
    * Should have an exceptional willingness to learn, be self-motivated and determined to succeed
    * 1+ years' experience in a service environment
    * Prior contact center or data entry experience and/or familiarity with ticketing tools such as Zendesk a plus
    * High School Diploma or equivalent- Associate's preferred

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 765-364-6868. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Doral
    Job Type : Temporary
    Date: Thursday, 16 August 2018
    Customer Service Representative Great Pay!

    Do you love helping people? How about a great opportunity to develop a long term career with a great company? Are you an experienced Customer Service Representative with a friendly voice and kind smile? Manpower needs you! We are hiring CSR Call Center Representatives both Mono and Bilingual to receive inbound calls and process orders.

    As a Customer Service Rep you will be handling multiple calls each day to support clients calling in for your assistance. You will follow the customer call in script and enter the information into the computer system.

    Here are the details:

    $13.00 per hour English Only
    $14.00 per hour Bilingual English & Spanish
    Weekly Paychecks
    Great casual working environment

    What you bring?
    2-3 years Call Center, Customer Service or Clerical Experience
    Ability to navigate a computer
    HS Diploma or GED
    Ability to pass a criminal background check
    Great speaking and grammar skills

    If you are looking for a career and a long term opportunity, this is it. If you are looking to further develop your call center experience this is it! Apply today for immediate consideration. Do you know someone else who would be a great match for this job? We love referrals and pay you for them so please share this job opportunity. Call 954-236-3310
  • Location: Denver
    Job Type : Contract
    Date: Thursday, 16 August 2018
    Manpower is looking for 20 individuals to assist us with a 4-6 week project.
    The pay will be 17-22 dollars an hour. Multiple shifts available.
    We are looking for people who could assist with the following:
    * Greeting customers
    * Moving and parking cars
    * Washing cars
    * Damage inspections
    * Supervisory experience
    This is an exciting opportunity. Please apply with your resume at www.manpower.com
  • Location: St Catharines
    Job Type : Temporary
    Date: Thursday, 16 August 2018
    A client of our in downtown St. Catharines is seeking customer service representatives for their facility. This is a full time ongoing position.
    In this role you will deliver exceptional customer service via email, instant chat, and inbound phone calls.

    Job Details:
    - $15 per hour
    - Full Time Hours
    - Work at a company that fosters your growth and training
    - Paid Training
    - Shifts between hours of 8 am and Midnight

    Duties:
    - Maintaining high customer satisfaction ratings and service level agreements
    - Fulfilling work satisfying customer expectations in a way that also complies with best practices Demonstrating empathy by listening attentively to customer concerns
    - Sense of achievement providing excellent customer service and technical support in an inbound customer contact environment
    - Ensure that the complex of Customer care needs are resolved in a timely fashion

    Qualifications:
    - 1 year previous customer service experience
    - Ability to pass a criminal background check
    - High School Diploma
    - Strong communication and computer skills

    If this sounds like a fit for you, please apply today for immediate consideration!

    You can also email your resume directly to: katrina.arsenault@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: St Catharines
    Job Type : Temporary
    Date: Thursday, 16 August 2018
    Manpower has an exciting opportunity with a client that specializes in customer support. They are seeking experienced Customer Service Representatives specializing in Social Media, at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin in September and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media, specifically Facebook.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8am - 8pm
    - $15.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    If this sounds like something you would like to be considered for, please call 905-527-1534.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Laval
    Job Type : Permanent
    Date: Thursday, 16 August 2018
    Poste de Service clientèle/ventes techniques dans le domaine de la climatisation, refrigération, ventilation, chauffage à Laval accessible en transport en commun ou voiture.

    Vous devez:
    -Être axé service client
    -Avoir une connaissance technique ou une spécialisation dans un des 4 domaines mentionnés précédemment.

    Les responsabilités sont les suivantes:
    Ventes interne, vente aux entreprises et faire des quotations etc…
    Les avantages sont:
    -Horaire
    -Possibilité de bénéficier d'un programme de participation aux études si relié à l,emploi
    -Plan d'avantages sociaux vaut 20% de plus en salaire
    -Salaire compétitif selon expérience
    -Médical dentaire payé 50/50, assurance vie et jours de maladie monayable
    -Possibilité de cumuler les heures supplémentaires à temps et demi
    -REER collectif après 3 mois

    Bienvenu aux: anciens frigoristes ou ferblantiers!
    Cette offre d'emploi vous intéresse? Svp faites parvenir votre cv à marielucie.guiliani@manpower.com
    Il me fera plaisir de discuter avec vous!
  • Location: Ann Arbor
    Job Type : Temporary
    Date: Wednesday, 15 August 2018
    Manpower is currently seeking a Bilingual Customer Service Representative in Ann Arbor. This is a full-time, long-term position working 10am-7pm and pays $15/hr. The selected candidate will be performing clerical and logistical work, handling customer calls - both internally and externally. Interested candidates must have good office and problem-solving skills, be able to type 35-40 wpm (with both hands), and be fluent in English and Spanish. For more information and immediate consideration, contact Manpower today: 734-665-3757 ext: 4. Get a head start by creating an account at manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $50 referral bonus for each successful referral.

    To see more openings with Manpower across Southeastern Michigan, visit manpowermi.com or follow us on social media.

    Manpower, Inc. of SE Michigan is an Equal Opportunity Employer.
  • Location: Woodbury
    Job Type : Contract
    Date: Wednesday, 15 August 2018
    The person in this role will offer support to one of company's divisions and their corresponding customers and/or products. These Customer Service, Operations Representative and Product Support Representatives will be highly-engaged and handle varied customer transactions; including inbound/outbound calls to customers and internal groups. These calls could entail questions on customer order entry, servicing customer accounts, in-depth technical assistance, product information, education, and recommendation. Questions and working dispute management, deduction resolution and returned goods claims/cases may also be part of their workload. They will need to be able to communicate with other departments and providers to research and resolve issues, identify and implement service solutions; monitor progress using service measurement systems; identify areas to improve communications and efficiency of operations through continuous improvement efforts; work to enhance knowledge in key service areas; and other duties as assigned

    8 hours/day - M-F - standard business hours

    **there can be requests for longer work days, and weekend working

    Basic Qualifications:

    Able to learn quickly
    computer systems/processes (5-7 systems, multiple websites, multiple databases)
    Ability to multi task
    Able to handle and learn change on daily, monthly, and annual basis
    Critical thinker
    Able to analyze data/information
    Able to organize day and schedule
    Able to handle multiple workloads at once
    Able to keep track and handle multiple deadlines
    Basic excel skills
    Must be reliable (showing up on time, staying for full shift, planful in absences)

    Preferred Qualifications:

    AP experience
    Salesforce experience
    Direct related job experience
  • Location: Saint-Laurent
    Job Type : Permanent
    Date: Wednesday, 15 August 2018
    Are you a customer service specialist? Do you want to grow in a company that has a solid reputation around the world? We have this opportunity for you available right now.
    Our client, a leader in the field of eyewear supply, is currently looking for a Call Center Agent to fill a permanent position.

    This position is located in Ville Saint Laurent, the salary is around 15-16$/h depending on your experience and you will have access to group benefits.
    The client offers a 3 weeks training to ensure your success in the role.
    Clients are mostly English-speaking so it is very important to be able to communicate in English (80%) and be able to conduct a conversation in French (20%).

    On a daily basis, you will be required to perform several functions such as;
    Respond to customer inquiries by phone and take orders;
    Inform customers about orders and deliveries;
    Troubleshoot order issues and advise customers on products;
    Manage customer complaints;
    Other related tasks.

    You are the person of choice for this position if you are bilingual, have a call center experience or have been a customer service agent for at least 1 year.
    You are detail oriented and you are comfortable with Microsoft Office.
    You have solid communication skills;
    The schedule is Monday to Friday from 8:30 to 17:30 or from 9:00 to 18:00.
    If you have any questions or are looking for other opportunities, do not hesitate to contact me.

    Coline Ronda
    Courriel : coline.ronda@manpower.com
    Tel : 514-848-9922 ext. 4101
  • Location: Oklahoma City
    Job Type : Contract
    Date: Wednesday, 15 August 2018
    We are seeking a Customer Service Representative to join our team! No experience Needed!

    What's in it for you?

    · Pay rate: $11

    $11.50 Spanish Bilingual

    · Shift: 7:00AM to 7:00PM Mon-Sat

    · Temporary to hire, based on performance

    · Paid Training

    What is the job?
    Candidates will be taking inbound calls from members and potential members regarding enrollment in affordable care act insurance
    Meet Quality Assurance expectations for 30-40 Inbound Customer Service Representative Calls per day

    What you bring to job?
    High School diploma or equivalent
    Basic computer skills and knowledge of Microsoft office programs.
    Understand the concepts of navigation, search engines, and other web based applications
    Excellent interpersonal and customer service skills
    Ability to pass Background check and Drug test

    We love referrals share our job to your friends and family. If you are interested please send your resume to my email joshua.santos@manpower.com
  • Location: Winnipeg
    Job Type : Contract
    Date: Tuesday, 14 August 2018
    Manpower Winnipeg is looking to fill Four Full Time Bilingual English & French Speaking position for a Global business-to-business services company that provides highly specialized solutions to end clients ranging from Small Medium Business to Global companies.

    What we Offer:

    * Wages: $14.91 per hour
    * Type of contract: Temporary Full Time
    * Length: Three months (possible extension and possible of becoming permanent role)
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week
    * Location: Downtown
    * Inbound call center
    * Start date: August 22,2018

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Able to Work on shifting schedules (Schedules changes 2 weeks)
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 7:00PM
    * Public Transportation is Available
    * Must be legally eligible to work in Canada

    Must have qualifications:

    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on customer service, sales and etc...
    * Excellent communication skills in English speaking and writing skills
    * Excellent communication skills in French speaking skills
    * Exceptional Customer Service experience

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: El Paso
    Job Type : Contract
    Date: Tuesday, 14 August 2018
    Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
    Provide excellent customer service over the phone and give the best experience possible to customers.
  • Location: Saint John
    Job Type : Contract
    Date: Tuesday, 14 August 2018
    Processes inbound and outbound customer service calls professionally, efficiently, courteously and with appropriate discretion and sense of urgency. Takes and dispatches messages accurately while following strict protocols provided by clients. Assists with representative training, as needed. Works on special projects, as needed.
    Education and Experience Required: Education equivalent to a High School diploma/GED or the equivalent in related work experience. Exceptional telephone etiquette is required as well as the ability to maintain complete confidentiality of any and all information gained while performing this role. Demonstrates a general knowledge of medical terminology (a plus). Previous customer service or call center experience preferred. Demonstrated ability to type 30 words per minute preferred. Proficient in the English language. Bilingual a plus. Demonstrates a good working knowledge of Microsoft Office, in order to successfully navigate through the multiple computer systems
    Must be able to type 35 words per minute, Clear criminal record, able to work flexible shifts. 24/7 Center.