Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Woodbury
    Job Type : Contract
    Date: Monday, 22 July 2019
    NOT a Call Center role
    Looking for professionalism, technical aptitude is a plus
    Work hours 8am - 4:30pm, expected to be at desk and ready for calls/emails at 8am.
    **There can be requests for longer work days, and weekend working

    Job Description Summary
    The person hired within our MSO USAC Operations organization will offer support to one of 3M's divisions and their corresponding customers and/or products. These Customer Service Representatives will be highly-engaged and handle varied customer transactions; including inbound/outbound calls to customers and internal 3M groups. These calls could entail questions on customer order entry, servicing customer accounts and order management. They will need to be able to communicate with other departments and customers to research and resolve issues, identify and implement service solutions; monitor progress using service measurement systems; identify areas to improve communications and efficiency of operations through continuous improvement efforts; work to enhance knowledge in key service areas; and other duties as assigned

    Sourcing Notes:

    * Skills
    o Customer Service background
    o Ability to learn quickly
     Systems
     Processes
    o Able to critically think and problem solve
     Look at outside the box issues
     Ask clarifying questions

    o Preferred systems knowledge:
     SAP
     Salesforce
     Excel
    * V-look ups
    * Pivot tables
     Multitasking between multiple screens/tabs/browsers
    o Good attendance record
    o College Degree - Strongly preferred
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Saturday, 20 July 2019
    Have you finished school? Are you looking for a Full Time Work?
    Wanted to use your Bilingual French skills in helping customers?
    Well, this one is for you!

    Manpower is currently seeking immediate start for Contact Center Agent's French Speakers , which commences immediately for a temporary full-time work

    What we Offer:

    * Range of Wages: $16.00
    * Type of contract: Temporary
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week (Hours may fluctuate)
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    To qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 11:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area
    * Strong hold of communication skills in both languages English and French
    * Excellent written communication skills
    * Fantastic experience in Microsoft Office Suites (Microsoft Word, Outlook and Excel)
    * Minimum of 35 WPM with 90% Accuracy

    Essential Functions

    * Show case the highest level of ethical standards and donor stewardship to every call and ensure these principles remain at the heart of our client management and internal teams
    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our client's needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling client's complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use mechanized systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Saturday, 20 July 2019
    Did you recently graduate from school?
    Want to work Full-Time? Do you want to start now? Then this is for you!

    Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience

    Manpower is seeking several Bilingual French - Customer Care Specialist to commence on end of August 2019

    What we offer:

    * Career Growth
    * Permanent Jobs
    * Full Time Hours
    * Generic Benefits
    * Shift Premiums
    * Hourly Wages $15.00

    In order to qualify for this role, it is vital that you:

    * Completion of high school (Grade 12) or equivalent
    * Minimum of 1 year exceptional customer service experience in any related industry
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills on both languages (French and English)
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word and Excel programs.
    * Good organizational skills and Ability to work independently or as a member of a team and get along well with others
    * Willingness to learn and flexibility to take on additional duties as requested

    Essential Functions

    * A successful candidate will answer phone or email inquiries from customers, depending on the job; you'll place orders, respond to and handle customer issues, or make appointments.
    * Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.
    * You will build and maintain relationships with an organization's most important customers
    * This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.
    * Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Cary
    Job Type : Contract
    Date: Friday, 19 July 2019
    Please create a profile on www.Manpower.com to be considered for this role

    Well known technology company hiring professional Call Center Representatives in Cary, NC!

    Do you enjoy speaking to customers over the phone? Do you enjoy a fast paced environment? Are you detail oriented? If so, this is the job for you!

    The Hours, Pay, & Perks:
    This call center is open between the hours of 8am and 8pm, Monday-Friday.
    $14.42 is the offered pay rate
    This is a 3 month contract role, getting hired on permanently is possible but not guaranteed
    Great way to get your foot in the door with great company and gain new skills

    Skills/Experience Needed:
    Ability to listen and interact with customers over the phone, handle complaints, process orders, provide information about company, take orders, handle 40 to 50 calls per day, other duties as assigned

    How To Get In Touch To Apply or Learn More: (Pick One)
    Choose the option that is most convenient to you to get the conversation started.
    1-Apply now!
    2-Email me at kayla.thomas@manpower.com
    3-Call Kayla at: 414-312-5203 ext. 1170
    4-Text "Call Center" to 414-249-6410

    I look forward to speaking with you!
  • Valid City, State or Zip Code: Palm Desert
    Job Type : Contract
    Date: Friday, 19 July 2019
    Manpower has an immediate temporary to permanent opportunity with a well respected local company. If you have excellent customer service skills as well as (call center) experience and a warm engaging phone personality, we would like to speak with you! We are looking for someone with the following skills:
    -Ability to give full attention to what others are saying, asking appropriate questions, without interrupting.
    -Using logic and reasoning to identify solutions and resolutions.
    -Comfortable taking inbound calls while processing data. Up to 60 to 100 calls per day
    -Calm under pressure with the ability to persuade others.
    -Excellent with team members, organized, with strong written and verbal skills.
    Previous customer service experience a must. Bilingual is a plus. Applicants will be subject to background verification and drug screens. Manpower is an EOE, offers a full benefit package and the pay for this position is $13 an hour. If interested in this position, please respond with a resume.
  • Valid City, State or Zip Code: Cary
    Job Type : Contract
    Date: Friday, 19 July 2019
    Are you looking to continue your career with a company in the healthcare and insurance industry? Are you able to handle complex enrollment, billing or customer account issues while remaining professional? Manpower is seeking quality candidates for entry level Customer Service Professionals who will excel in building relationships with customers and creating an interpersonal connection with them.
    Cary, North Carolina
    * 3 months - with possibility of extension (not guaranteed)
    * 4-6 weeks of classroom training - no time off during training - Training schedule 8:30 AM - 5:30 PM
    * Shift Schedule: Between the times 8am-8pm Est
    * Pay: $14.42
    Your responsibilities will include, but are not limited to the following:
    * Answer and respond to incoming calls from employees and former employees.
    * Provide information and resolve any issues pertaining to these calls in a timely, courteous and professional manner
    * Perform, track and log all transactions performed related to Human Resources and/or Benefits processes.
    * Follow up on outstanding issues to ensure resolution, keep the customer informed on the status of research, close out case when complete.
    * Notify Technical Analyst and Team Manager of potential or recurring problems regarding issues.
    * Understand, apply and communicate conceptual elements of Benefits and/or Human Resources rules, regulations.
    * Handle confidential information with sensitivity and discretion in accordance with Data Privacy requirements.
    * Adhere to scheduled phone time during shift and remain flexible to support unanticipated events that drive volume.
    * Flexibility to support peak volume events throughout the year.
    * Attend all departmental meetings and training classes as required.
    * Follow established procedures on routine work, requires instructions only on new assignments.
    * Respond to customer inquiries via email from the "Contact Us" feature (as defined by client team)
    * Proven ability to work independently in a team setting using established processes. Instructions required on new assignments only.
    * Excellent written and verbal communication skills required with an emphasis on customer service.
    * This includes speaking with confidence, being clear and concise when interacting with customers, and providing information to a customer in a way that is easily understood.
    * Ability to handle multiple tasks and prioritize while working in fast paced call center environment
    * Strong computer skills with the ability to navigate multiple software applications at once to provide a positive customer experience
    Qualifications
    * High School diploma or general education degree (GED)
    * Effectively communicating with customers about confidential information.
    * Ability to research customer inquiries using systems learned in training.
    * Previous customer service is key!
  • Valid City, State or Zip Code: Scarborough
    Job Type : Contract
    Date: Friday, 19 July 2019
    Great opportunity for everyone interested in entering the banking industry!

    One of the biggest banks in Canada is looking for Outbound Sales Representatives. This is a long term assignment (with a possibility of becoming permanent employee).

    You are responsible for managing and developing mutually beneficial banking relationships with customers; thereby meeting specific sales goals and contributing to the Customer Contact Centre's growth and profitability by providing quality service via the telephone to the Banks customer base. This includes contributing to the growth of a profitable business through the placement of outbound calls, cross-selling and retention activities.
    You will act as an expert source of knowledge for customers on a variety of business needs.

    Location: Scarborough
    Pay rate: $19.06/hr
    Shifts: Tue to Thu(3pm-11pm), Fri(2pm-10pm) & Sat(10am-6pm)

    Must haves:
    *Strong written and verbal communication skills
    *Strong customer focus
    *Strong telephone etiquette
    *Working knowledge of PC user programs
    *Keyboarding skills of 30 w.p.m
    *High School diploma

    JOB PURPOSE:
    *Assist in and contribute to the development and growth of profitable business across the protection, credit, investment and day-to-day banking product and services lines.
    *Develop and maintain banking relationships with customers and foster overall customer satisfaction through the effective use of the Customer Experience Model
    *Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures.

    Interested? Do not hesitate to apply!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

    We love referrals. Visit www.manpower.ca/referral to easily share opportunities with friends and family and increase your compensation for each successful referral.
  • Valid City, State or Zip Code: Montgomery
    Job Type : Contract
    Date: Friday, 19 July 2019
    Do you enjoy talking on the phone, can you type 45wpm or more? If so Manpower is currently staffing for experience Customer Service Reps. in Montgomery, AL.
    Apply and See details below.

    What's in it for you?
    *Great opportunity to gain customer service experience with a Fortune 500 company.
    *$12.00hr 7:00a.m.-7:00p.m. M-F
    *Paid Weekly

    What you bring to the job?
    *Ability to communicate system problems to both co-workers and management for proper understanding
    *Great attitude and ability to work in a team
    *Background, Drug Screen, Typing Test will be conducted (45wpm )
    *Previous experience in a call center

    Stop your job search and apply today. Do you need more Information? Contact our recruiters at 334-215-8782. We love referrals so please share our jobs with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Secaucus
    Job Type : Contract
    Date: Friday, 19 July 2019
    We are seeking an Inbound Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
    Title

    Upcoming Classes/Start Dates

    July 31st
    August 26
    September 9

    What's in it for you?

    Full time hours
    Compensation $19 per hour
    Temporary 4 month Assignment
    8 hour shift between 9am-9pm

    What's The job!

    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services

    What you bring!

    1 year of call center experience or related customer service
    1 year benefits, HR, or insurance vendor experience
    Strong Written and Verbal communication skills
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
    Don't miss out on this amazing opportunity! Contact our team today!

    Apply To Get In Touch or Learn More:

    Choose the option that is most convenient to you to get the conversation started.

    Step 1:

    · Click Apply to this advertisement
    · Email me at Austrilia.Portis@manpower.com
    · Call a Recruiter: 414-312-5203 ext. 1482
    · Text "Merchandiser" to 414-982-1957

    Step 2:

    · Register as a job seeker on www.manpower.com
  • Valid City, State or Zip Code: Scarborough
    Job Type : Contract
    Date: Friday, 19 July 2019
    Great opportunity for everyone interested in entering the banking industry!

    One of the biggest banks in Canada is looking for Outbound Sales Representatives. This is a long term assignment (with a possibility of becoming permanent employee).

    You are responsible for managing and developing mutually beneficial banking relationships with customers; thereby meeting specific sales goals and contributing to the Customer Contact Centre's growth and profitability by providing quality service via the telephone to the Banks customer base. This includes contributing to the growth of a profitable business through the placement of outbound calls, cross-selling and retention activities.
    You will act as an expert source of knowledge for customers on a variety of business needs.

    Location: Scarborough
    Pay rate: $19.06/hr
    Shifts: Tue to Thu(3pm-11pm), Fri(2pm-10pm) & Sat(10am-6pm)

    Must haves:
    *Strong written and verbal communication skills
    *Strong customer focus
    *Strong telephone etiquette
    *Working knowledge of PC user programs
    *Keyboarding skills of 30 w.p.m
    *High School diploma

    JOB PURPOSE:
    *Assist in and contribute to the development and growth of profitable business across the protection, credit, investment and day-to-day banking product and services lines.
    *Develop and maintain banking relationships with customers and foster overall customer satisfaction through the effective use of the Customer Experience Model
    *Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures.

    Interested? Do not hesitate to apply!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

    We love referrals. Visit www.manpower.ca/referral to easily share opportunities with friends and family and increase your compensation for each successful referral.
  • Valid City, State or Zip Code: Mississauga
    Job Type : Contract
    Date: Thursday, 18 July 2019
    In this exciting role, the Bilingual Consumer Service Representative (CSR) is responsible for establishing and maintaining relationships with consumers on behalf of our Client by taking personal and complete responsibility for each consumer contact via phone, email or social media and by ensuring that consumer needs are met. Serving as an external brand ambassador to the consumer in Canada this role must convey professional expertise in our products, brands and services.

    What's in it for you?
    * $21.00 per hour
    * Flexible between 8am to 8pm (will have set shift)
    * Fun, upbeat, and progressive work environment
    * Opportunity for advancement in the company
    * Weekly pay plus 4% vacation pay
    * Access to Manpower's online skills development database
    The Job:

    * Manage consumer interactions in both French and English professionally, efficiently and with good communication skills.
    * Acknowledge and appropriately greet and assist every consumer in a timely manner, attending to consumer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
    * Adhere to published policies and procedures and ensure that all consumer interactions are properly documented in SAP.
    * Leverage superior product technical knowledge and resources to resolve consumer product questions, thereby avoiding unnecessary service calls.
    * Effectively present and make recommendations on products; conveying quality, integrity and a superior understanding and delivery of consumer needs.
    * Exceed established key performance indicator metrics such as: consumer satisfaction, attendance, adherence to schedule, service call avoidance, average handle times, and resolution.
    * Provide back-up support for other queues and departments as necessary.
    * Complete Daily and weekly reporting metrics

    What you bring:
    * Excellent communication in both English and French (written and verbal)
    * High School diploma or equivalent required, college degree strongly preferred
    * Minimum 1 year experience in consumer service
    * Demonstrated customer obsession resulting in the ability to meet and exceed consumer needs
    * Pro-active problem solving skills
    * Ability to work well within team environment
    * Intermediate proficiency with keyboard and Microsoft Office applications
    * Ability to work with multiple systems at any given time.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Austin
    Job Type : Contract
    Date: Thursday, 18 July 2019
    Manpower has immediate openings for Customer Service Representatives in Austin, TX

    **For faster processing, email your resume to rona.ramos@manpower.com using Austin CSRs on the subject line***

    What's in it for you?

    * Competitive Wage: $15/ hour
    * 6 months, temp to perm

    What is the job?
    * This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.
    * Assists with problem resolution, as needed.
    * Responds to phone inquiries in a prompt, courteous and concise manner.
    * Documents all encounters in clear and concise online logs.
    * Transfers callers to other Call Center units as needed.
    * Meets individual performance standards.
    * Performs other duties as may be assigned by management.
    * Attains and maintains strict required attendance and performance metrics.

    What you bring to the job?
    * 1 year RECENT customer service / call center experience
    * Excellent communication skills
    * Computer proficient
    * Must be able to work any 8 hour shift between 7a-7p Mon-Fri only
    * Must not have any appointments or other commitments in the first 90 days after 8/13/19
    * Must be available for in person interviews on July 22- 26
    * HS diploma / GED


    Stop your job search and apply today. Send your resume to rona.ramos@manpower.com or contact Rona at 4143125144 ext 1826.
  • Valid City, State or Zip Code: Albany County , Schenectady County , Saratoga County
    Job Type : Temporary
    Date: Thursday, 18 July 2019
    Industry Leading Service Provider in the Clifton Park, NY area is seeking Call Center Representatives. This position has the opportunity to become a permanent placement for the right individuals. Working days are Monday-Friday, paying $15 per hour. Multiple Opening Available! As a CSR you will be taking inbound calls regarding account management. Responsibilities will include the opening and closing of accounts, taking payments for bills and answering any other questions regarding client services. If you are ready to apply, simply click 'apply'. Do you need more information? Call us at 518-459-2800
  • Valid City, State or Zip Code: Secaucus
    Job Type : Contract
    Date: Thursday, 18 July 2019
    - Answer and respond to incoming calls from employees and former employees.
    - Provide information and resolve any issues pertaining to these calls in a timely, courteous and professional manner
    - Perform, track and log all transactions performed related to Human Resources and/or Benefits processes.
    - Follow up on outstanding issues to ensure resolution, keep the customer informed on the status of research, close out case when complete.
    - Notify Technical Analyst and Team Manager of potential or recurring problems regarding issues.
    - Understand, apply and communicate conceptual elements of Benefits and/or Human Resources rules, regulations.
    - Handle confidential information with sensitivity and discretion in accordance with Data Privacy requirements.
    - Adhere to scheduled phone time during shift and remain flexible to support unanticipated events that drive volume.
    - Flexibility to support peak volume events throughout the year.
    - Attend all departmental meetings and training classes as required.
    - Works under close supervision
  • Valid City, State or Zip Code: El Paso
    Job Type : Temporary
    Date: Thursday, 18 July 2019
    Should be committed and focused to succeed under challenging work environment
    Should be able to adapt with the changes in the processes and updates in a dynamic process.
    Strong numerical skills and a positive "Can do" attitude combined with strong attention to detail and an awareness of current market issues.
    Should seek feedback on one's performance and uses that feedback to grow
    Open for working in high pressure environment.
    All prospective employees must pass a thorough background check prior to joining and reference checks prior to offer.
    Customer Service Associate/Customer Care Representative

    Knowledge, Skills and Abilities

    Should have knowledge on ITES/BPO/KPO/Customer Service /Operations.
    Good proficiency on English language.
    Fresher or up to 6 months of experience in health care industry.
    Exposure to business domain is an added advantage.
    Excellent grasping powers able to understand the various processes.
    Team player with excellent verbal and written communication skill.
    Should have working knowledge of Microsoft Office skills (excel in particular) and dual monitor handling.
    Willing to work in 24/7 environment and sign a service agreement as per company norms.
    Ability to work in flexible work schedule, including holidays & weekends.
  • Valid City, State or Zip Code: Cary
    Job Type : Temporary
    Date: Thursday, 18 July 2019
    Do you like meaningful work that keeps you busy? Are you an experienced customer service professional with problem-solving skills and thrive on one call resolution? Do you want a job that gives you room to grow and has a strong history of developing top employees?

    If you answered yes to any of those questions, we want to talk with you about the customer service representative jobs we have available in Cary, NC.

    The Hours, Pay, & Perks:
    3-month contract with full-time hours between 8:00 am - 8:00 pm. Our Call Center Representatives earn $14.42 an hour! If you work hard, prove that you can be counted on, and work well with others - You'll be considered for more opportunities at the company.

    What Makes This Company Special:
    An innovative company with ample opportunity for training and skill development, High School Diploma or GED required, follows state law for drug testing and background check.

    Skills/Experience Needed:
    We are looking for candidates that put their best foot forward and have a can-do attitude, a good attendance history, and a desire to learn and work well with others.

    Don't miss out on this amazing opportunity! Contact our team today!

    How To Get In Touch To Apply or Learn More: (Pick One)

    Choose the option that is most convenient for you to get the conversation started.
    · Click Apply on this advertisement
    · Email us at Cassandra.Lopez@manpower.com
    · Text "CSR" to 414.666.8434
    · Register as a job seeker on www.manpower.com

    Rest assured our recruitment team reviews all applications that come through while paying close attention to details provided about skills and experience. From there we will reach out via phone/email/text to candidates. We look forward to talking with you!
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Wednesday, 17 July 2019
    Position: Inbound Call Center
    Location: Tempe
    Pay: $15.00 hourly
    Schedule: Monday-Friday 7:00am-5:00pm
    Length: Contract with potential Temp to Hire

    Start Date: August 5, 2019. Will train for four weeks

    Job Description: Inbound Call Center. They will be taking calls from employees to offer them assistance with open enrollment. Ideal candidate will have 1+ year of customer service/call center. Anyone with benefits experience a PLUS

    Required: Background and Drug Screen
  • Valid City, State or Zip Code: Columbia
    Job Type : Contract
    Date: Wednesday, 17 July 2019
    Call Center Customer Service Representative

    Are you looking for a company you can grow with and really feel part of a team? We need you! We offer:

    * Weekly pay, attendance and referral bonus
    * Education and training opportunities available at no cost to you
    * Health & Financial Benefits
    * Permanent employment upon completion of probationary period

    We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. Candidate must provide resume. EOE employer.

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Valid City, State or Zip Code: Cary
    Job Type : Contract
    Date: Wednesday, 17 July 2019
    Are you looking for an exciting opportunity? Do you have a passion for customer service? If so, look no further! Manpower is looking for Customer Service Representatives to join a call center in Cary, NC for an exciting temporary assignment.

    This role is a 2-3 month contract position

    Your responsibilities will include but are not limited to the following:

    Navigate through multiple computer applications with speed and accuracy. Work with customers to resolve inquiries.
    Provide troubleshooting assistance to customers
    Ability to accept and implement coaching and feedback to achieve individual and team performance goals.
    Maintain a high level of world class customer service/professionalism to a wide range of customers.
    Recommend products that best suit the customer.

    The ideal candidate will have:

    1-2 year experience in customer service
    Passion for assisting people
    Professional demeanor
    Experience in a call center would be ideal but is not required
    Ability to type (WPM vary based on client's requirements)

    Work Schedule/Training Classes HOUR MAY VARY
    Production times range are 8am-8:30pm. You must be flexible to shifts.

    Training schedules are NOT flexible.

    Hourly pay- $14.40

    If you are an experience Customer Service Professional and looking for a new opportunity, apply today!
  • Valid City, State or Zip Code: Cherry Hill
    Job Type : Contract
    Date: Tuesday, 16 July 2019
    Manpower is seeking enthusiast Call Center Representatives for our client's location in Cherry Hill, NJ!

    Position Overview: As one of the first points of contact for customers you will be responsible for making the best impression with each customer that you speak with. We are looking for someone who strives to do well for both customers and our company. A strong desire to build relationships and sell products and services is a must.

    Minimum Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

    * Prior experience in a similar environment (call center or sales would be ideal)
    * The ability to communicate effectively, listen effectively, and recommend based on conversation
    * Excellent follow up skills
    * Good computer skills (type 40wpm) including proficiency with MS Office Products
    * Ability to multitask
    * Ability to be self-motivated and work independently as well as with a team
    * 18 years of age
    * High school diploma, GED or Equivalent

    Core Duties and Responsibilities

    * Place outbound calls to existing and prospective customers across the United States
    * Connect with customers, discover their needs, and recommend new products and services to our customers based on their needs
    * Maintain in-depth knowledge regarding all products and services
    * Recommend additional services by discovering opportunities on customer accounts; explaining new products and features

    Essential Physical Requirements

    * Ability to sit in one place for extended periods of time
    * Ability to spend extended periods of time reading and working in front of a computer monitor
    * Up to eight hours per day conversing with customers via phone
    * Extensive key entry with the use of a standard keyboard

    Interested?! Apply Today!!