IT Project Manager

Manpower is currently looking for a IT Project Manager to fill a long term contract position for a Major Pipeline Company in Calgary.

Accountabilities

* Develop, sell and implement comprehensive project plans, encompass project team structure and resource assignment, implementation, testing and training plans, creation of a control plan identifying both business process metrics and IT platform quality requirements and ensuring successful transition to support and maintenance teams
* Own all project risks; including time, budget, and scope, and the associated plans to contain and/or mitigate risk
* Identify critical path decisions, make recommendations and influence program leaders and business process owners to maximize project payback
* Manage daily activities, issue resolution and communication across project execution teams in order to deliver projects on-time, on-budget, as-requested by customer Criteria & Qualifications
* The DevOps practice will incorporate elements of new public cloud services being released in 2019, and will incorporate Application Security (AppSec) practices throughout entire development lifecycle
* The established DevOps practice will be a "template" for new application development projects to follow
* Select a consultancy firm or recruit contractor with deep expertise in DevOps tools and practices, and therefore the PM does not require technical expertise in this area themselves
* Standard project management duties
* With guidance from Enterprise Architecture and from Developer Services CoE leader, scope and deliver the technology, processes, and OCM to enable successful DevOps Application Development Practice

Knowledge, Skills & Abilities
* BS Degree in Information Systems, Computer Science or related technical discipline or equivalent
* 7-10 years IT experience including project management or equivalent
* Agile SCRUM/KANBAN methodology
* JIRA for Agile Project Management
* Familiarity with custom application development projects in .NET and/or Java
* Experience with process quality methodology
* Experience with two or more core infrastructure technologies (compute, network, database, etc.)
* Demonstrated project management skills including project initiation, scoping, resourcing, scheduling, budgeting, risk management and communication
* Project management experience in North American environments

Please email your resume directly to Rohan.Tuli@manpower.com or call 403-836-5688.

Even if this one might not be the one for you, please do not hesitate to send your email to Calgary.ab@manpower.com and let one of our Talents Management Consultants connect with you about our other opportunities.

Follow us on Facebook (manpoweralberta), Instagram (Manpower.AB), twitter (ManpowerAB) & LinkedIn (ManpowerAB).

Job requirements •Respond to systems, applications, hardware, and other user issues by investigating problems and taking corrective actions. •Serve as first point of contact for all IT issues. •Assist with general Automation and IT department needs and assume new responsibilities when needed •Install/configure new desktop workstations and laptops with Windows OS installation and data migrations •Order needed parts and supplies •Provide telephone and in-person support for desktops, laptops, Microsoft Office, Microsoft and Apple Based Operating Systems •Responsible for addressing and resolving any IT inquiries, problems and request. •Coordinate with external vendors for managed services •Tracking of service requests/incidents by entering data into service desk system and ensuring response and resolve times are within SLA guidelines •Experience with Microsoft Windows OS 10 and 7 •Liaise with Corporate IT on strategy and planning

Are you looking for a full time position? Do you have experience in IT? Manpower is currently looking for IT Helpdesk Associates for one of our leading clients in Markham

What's in it for you?

* $15.50 +4% Vacation pay direct deposited weekly
* Rotating Shift
* $100 referral bonus
* Clean and safe work environment
* Convenient Markham Location

What will you be doing?

* Responding to inquiries and requests for assistance with an organization's computer systems or PCs.
* Logging calls, identifying problems, troubleshooting and providing advice to assist users through standard scripts or checklists.
* Coordinating with level 2 or higher IT resources to resolve problems if necessary.
* Provide customer support to client via all incoming support channels - Example: via telephone, email, chat and web channels
* Performing callbacks as required.
* Identify and/or coordinate hardware/software requests and offer solutions for customer accounts.
* Learn and become knowledgeable of customer products and services
* Demonstrate effective soft skills, active listening skills, and ability to empathize with customer's situation.

What will you have?
* Excellent communication and customer service skills
* Understanding of system resources and allocation
* Flexible work style - ability to work shifts and weekends in a 24x7 environment
* Professional work attitude, ability to learn
* Accurately log all interactions via established business processes and tools
* Microsoft Standard Office Products (Outlook/Word/Excel)
* Ability to function in multiple accounts with multiple skill set requirements

Why Work For Us?

* Free training to upgrade your skills
* 24*7 manpower customer care support
* Weekly pay deposited right to your account

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

Vous avez de l'expérience en matière de support technique bilingue (anglais/français) dans un environnement de centre d'appels?
Ce poste est sûrement fait pour vous, notre client connu à travers le monde, spécialisé dans les technologies, offre des postes d'une durée de 2 ans à un salaire concurrentiel au centre-ville de Montréal !
Le salaire est entre 19$ et 33$ de l'heure fixé selon vos années d'expériences.
Vous devez être flexible pour vos horaires de travail et vous devez être disponibles 24 heures sur 24, 7 jours sur 7, selon un programme tournant de 6 à 8 semaines.
Dans le cadre de vos responsabilités, vous aurez notamment à :
* Fournir un support client au client par téléphone, courrier électronique, chat et canaux Web ;
* Effectuer des rappels au besoin. Exigences
* Excellentes compétences en communication et en service à la clientèle
* Vitesse de frappe minimale de 30 mots par minute
* Aptitude à démontrer sa capacité à identifier des solutions sur la base de processus et procédures établis ;
* Apprendre et connaître les produits et services des clients
* Gérer efficacement la durée des appels / gérer le temps
* Faire toutes autres tâches connexes
Votre profil :
Vous avez une bonne maitrise de Microsoft Office et de la navigation et de la configuration du système d'exploitation ;
Vous devez avoir un très haut niveau de bilinguisme (Anglais et Français);
Vous devez avoir de l'expérience en matière de support technique dans un environnement de centre d'appels. Un niveau élevé de compétences techniques est essentiel pour réussir dans ce rôle.

Ce poste vous intéresse?
Faites-moi parvenir votre CV sans plus tarder!

Sabrina.Tazibt@manpower.com
514-848-9922 x4112

Do you have experience as a Facilities Coordinator in the IT Industry? Do you thrive in a fast - paced environment? Manpower is looking to bring a new team member to its team! It's not just a job. It's a path to a better future. You'll be part of a diverse culture of learning, teaching and mentorship as we help you realize your full potential. We are fully committed to providing you with the resources and support you need to excel and develop your career. If you are interested, we want to speak to you about our Facilities Coordinator position!

What's in it for you?
*Full Time Hours : 8AM - 5PM
*Work days: Monday - Friday (some weekends may be required)
*Competitive Pay rate: $26.50/hr.
*6 months assignment

What you'll be doing:
*Tracking, processing and fulfilling office space requests, moves, building/location access
*Maintaining master seating plans and space inventory
*Managing dozens of requests daily while working with Workplace Management Team
*Collaborating with Workplace Management team daily to ensure continuous process improvement in space planning and space needs fulfillment
*Organizing and self-management ability to manage multiple tasks concurrently

Main responsibilities:
Space assignments and Access Control requests - 35% Supplies Ordering, Invoicing, Receiving - 30% Roster Updates / Phone Moves / Distribution Lists - 15% Space Audits / Telephone repairs, maintenance / Name Plate Updates - 20% Using sound judgment to make decisions with minimal direction from management. Keeping in constant communication with requestors from start to end of fulfillment cycle.

The skills we are looking for:
*Minimum 2 years of applicable experience
*Air and Ocean knowledge preferred
*Strong knowledge of Microsoft Applications (Word, Excel, Outlook)
*Able to maintain confidentiality of sensitive situations and records
*Excellent interpersonal and communication skills (in person, on phone, and in writing)
*Quick and accurate - able to follow directions, prioritize and meet deadlines

Stop your job search and apply today!

Manpower est à la recherche d'un(e) agent(e) au support technique pour son client, une prestigieuse société internationale spécialisée dans les technologies de l'information.

Vous aimeriez travailler en plein cœur du centre-ville dans un environnement dynamique et chaleureux? Vous avez de l'expérience en service à la clientèle ainsi qu'en support technique? Vous êtes bilingue et flexible au niveau de l'horaire de travail? Cet emploi pourrait être idéal pour vous.

Description de l'emploi
L'agent(e) au support technique aura pour tâches de fournir un service informatique de niveau 2 pour l'industrie aérospatiale. La personne devra offrir un service à la clientèle de qualité afin de répondre aux demandes informatiques. Elle sera amenée à travailler tant en français qu'en anglais dans un environnement de centre d'appel ouvert 24h/24, 7j/7. L'agent(e) aura comme responsabilité de résoudre des problèmes techniques de manière efficace et précise.

Nous offrons :
40 heures/semaine (Horaire fixe pour une période de 6 à 8 semaines, notez que l'horaire est non négociable et que les quarts de travail alternent selon un calendrier déterminé)
Salaire 21$/heure
Emplacement de choix au centre-ville de Montréal, situé près du métro Champs de mars
Contrat de 21 mois avec possibilité de prolongation et de permanence

Vous êtes bilingue (oral et écrit)
Vous avez des études postsecondaires et / ou une expérience en systèmes informatiques, en programmation de logiciels ou en ingénierie de réseau Informatique
Vous avez une expérience en service à la clientèle
Vous portez une attention particulière aux détails
Vous aimez travailler dans un environnement rapide et multitâches
Vous êtes disponible pour travailler sur un horaire en rotation puisque le centre d'appels est ouvert 24h/24, 7j/7.

Si vous avez répondu Oui aux questions précédentes et que vous avez envie de participer à un projet avec une équipe soudée et tournée vers le succès et l'avenir, appliquez dès maintenant!

Manpower is looking for a Bilingual Help Desk Associate for our client, a prestigious international IT company.

Would you like to work in downtown Montreal in a friendly and warm environment? Do you have experience in customer service and technical support? Are you bilingual and flexible in terms of work schedule? If yes, this job might be the ideal for you.

Job Description
The Technical Support associate will be responsible for providing Level 2 IT customer support for the aerospace industry. The ideal associate will have to deliver quality customer service. The help desk associate will have to communicate in both English and French in a call center open 24 hours a day, 7 days a week.

We offer:
40 hours / week (Fixed hours for a period of 6 to 8 weeks, please note that the schedule is non-negotiable and shifts alternate according to a fixed schedule)
Salary $ 21 / hour
Prime location in downtown Montreal, near Champs de Mars station
21-month contract with possibility of extension
Can you answer yes to the below questions?
Do you have post-secondary education and / or experience in computer systems, software programming or network engineering?
Do you pay close attention to details?
Do you like working in a fast and multitasking environment?
Are you able to work rotational scheduled shifts as this is a 24/7 running call center?
If you answered yes to the previous questions and you want to participate in a project with a team united and focused on success and the future, do not hesitate to apply.

This position supports the objectives of the I.T. team, and in particular, providing exceptional customer service to our internal customers through technical support on all I.T.

Qualifications:
- Bilingual in both French and English (oral and written)
- Enjoy working with computers and you have relevant experience
- Have experience in a call center atmosphere
- Good attention to details
- Can successfully pass a criminal back ground check

Are you:
- High in energy, organized, hardworking and articulate person who likes to solve problems and have fun in the process
- Strong in troubleshooting and problem-solving
- Excellent communication and phone skills - Fluent in English (Written and verbal)
- Comfortable providing user support on data networking
- Post-Secondary education - Computer Systems, Software Programming, or Information Technology

Overview of responsibilities:

- Provide first and second level support for clients that call in with various issues
- Respond to IT requests

Participate in a project with a team united and focused on success and the future, do not hesitate to apply.

CWR Technologist

Manpower is currently seeking an CWR Technologist for one of Canada's Top 100 Employers, a Major Pipeline company, who ensures their employees get the most out of their employment. This position is located in Edmonton, Alberta.

Responsibilities:
*Review and validate data collected by In Line Inspection (ILI) tools to ensure consistency with Enbridge reporting requirements and historical data.
*Liaise with ILI vendors to resolve data accuracy and reporting issues.
*Prepare and review integrity excavation packages to be issued to field crews for direct pipeline assessment (including non-destructive examination (NDE)) and repair.
*Monitor ILI report delivery status to ensure that deliverables are received within required timelines.
*Support for internal information management projects as assigned by the group Supervisor
*Support internal/external process audits.

Education and Experience:
*Successful completion of a post-secondary education in a related field (Engineering, math, science, etc.). Preference will be given to candidates with pipeline experience.
*Proficient computer skills (ie. MS Office and Email software)
*High MS Excel proficiency; MS Excel customization/ coding skills recommended
*Demonstrated math and analytical skills.
*Excellent time management, prioritization skills, and personal flexibility as changes in priority and concurrent work on multiple projects is likely.
*Ability to work effectively both individually and in a team environment.
*Demonstrated verbal and written communication skills. Technical report writing skills are an asset.

Please email your resume directly to rohan.tuli@manpower.com or 403-836-5688

Alternatively, you can log onto our website at manpowerab.com and check out our current open positions.

Even if this one might not be the one for you, please do not hesitate to send your resume to Calgary.ab@manpower.com and let one of our Talents Management Consultants connect with you about our other opportunities.

Follow us on Facebook (manpoweralberta), Instagram (Manpower.AB), twitter (ManpowerAB) & LinkedIn (ManpowerAB).

Is customer service you best skill? Do you enjoy solving technical problems? Manpower is currently looking with a Customer Support Specialist for one of our clients in West Knoxville, TN. All interviews are being held in our office located at 7826 Montvue Center Way, Knoxville, TN 37919.

What's in it for you?
* Full-time position
* Competitive wages starting at $16
* Temp-to-hire position based on performance

What's the requirements?
* At least 2 years of customer support experience; previous help desk experience ideal
* Ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious
* Strong communication and analytical skills
* Able to identify and communicate information for issues which require escalation
* Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation
* Experience with browser and operating system troubleshooting
* Experience using web-based software, including Google and Office Apps

Why work with Manpower?
* Weekly pay checks
* Benefits-Including 401K
* Option to take free college courses & skills training
* Referral bonus opportunity

We E-Verify!

Apply now at www.manpower.com
Or call a career coach at 865-690-1468
Follow us on Facebook: @ManpowerKnoxvilleTN

Are you looking to work with a forward thinking company, that is expanding in the Brantford area? Do you enjoy being part of a team, and a "go to" for technical support?
Read on!!!

What is the job??

* Monitor installed systems and infrastructure, install, configure, test and maintain operating systems
* Responsible for process, delivery and system control
* Maintain security, back up, and redundancy
* Liase with vendors and other personnel for problem resolution
* Discuss and implement methods of improving the productivity of existing systems

What do you bring to this role?

* 3+ years experience with IT and systems support (manufacturing would be ideal)
* Lap top configuration and troubleshooting
* Knowledge in working with PLC's
* Attention to detail
* Multi tasking skills
* Knowledge of ERP systems would be a plus

What does the position offer you?

* Full time permanent position
* Competitive Salary
* Benefits and RRSP program
* Free Parking

If you are interested in this role, please apply online, and follow up with Charity Magowan @ 226-752-8550

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

IT Project Coordinator

Manpower is currently seeking an IT Project Coordinator for one of Canada's Top 100 Employers, a Major Pipeline company, who ensures their employees get the most out of their employment. This position is located in Fort St. John

Responsibilities:
* Coordinate activities as directed by the Program and Project Managers
* Manage change and change tracking
* Activity coordination between IT and Operational group
* Capture meeting minutes
* Manage project action registries
* Update project action registries and follow-up on actions with project team members
* Support collection of financial information and the development of budget reporting for projects
* Other project administrative support as required
Education and Experience:
* Post-secondary education or relevant experience
* Experience in the Information Technology (IT) field
* Project experience
* Consult and communicate; able to prioritize, negotiation and conflict resolution, adaptable
* Strong working knowledge of Microsoft Word, Excel, PowerPoint, Project and SharePoint
* Strong and confident communicator in oral, written, and presentation formats
* Proven ability to work independently and within management of change processes
* Proven ability to work independently and within management of change processes

Please email your resume directly to Alyson.mcgrevey@manpower.com or call 403-303-4533

Alternatively, you can log onto our website at manpowerab.com and check out our current open positions.

Even if this one might not be the one for you, please do not hesitate to send your resume to Calgary.ab@manpower.com and let one of our Talents Management Consultants connect with you about our other opportunities.

Follow us on Facebook (manpoweralberta), Instagram (Manpower.AB), twitter (ManpowerAB) & LinkedIn (ManpowerAB).

Manpower is currently recruiting for an IT Support Tech to work a 1 year temporary assignment in Alexandria, VA. A+ certification required. If you have experience training users on software and hardware problems this is the job for you.

TSG Tech Support with Driving
Job Description:
* Provides support activities in an assigned area.
* Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
* Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
* Assist users to resolve computer related problems such as inoperative hardware or software.
* Travel is required using one's personal vehicle to provide Technology Support for Customers.
* Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

Qualifications: Associates Degree in Computer Science required Bachelors preferred and A+ certification required. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook. Strong communication (both verbal and written), problem solving, and decision-making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks.

Hours: 11am-8pm M-F
Location: 5601 EISENHOWER AVE ALEXANDRIA VA 22304
Pay Rate: $21.15/hr

Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

Manpower is currently recruiting for an IT Support Tech to work a 1 year temporary assignment in Indianapolis, IN. A+ certification required. If you have experience training users on software and hardware problems this is the job for you.

TSG Tech Support with Driving
Job Description:
* Provides support activities in an assigned area.
* Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
* Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
* Assist users to resolve computer related problems such as inoperative hardware or software.
* Travel is required using one's personal vehicle to provide Technology Support for Customers.
* Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

Qualifications: Associates Degree in Computer Science required Bachelors preferred and A+ certification required. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook. Strong communication (both verbal and written), problem solving, and decision-making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks.

Hours: 11am-7:30pm M-F
Location: 5380 West 81st Indianapolis IN 46268
Pay Rate: $28.95

Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

Our client has an opportunity for a full time contract role as an IT Project Coordinator based in Fort St. John, BC. This role will provide
support for the SCADA and Operational Technology program as part of a larger asset divestiture initiative.
Responsibilities Include:
* Coordination activities as directed by the Program and Project Managers.
* Management of change and change tracking.
* Activity coordination between IT and Operational group.
* Capturing meeting minutes.
* Management of project action registries
* Update of project action registries and follow-up on actions with project team members
* Supporting collection of financial information and the development of budget reporting for projects
* Other project administrative support as required
Desired Qualifications:
* Post-secondary education or relevant experience
* Experience in the Information Technology (IT) field.
* Project experience.
* Consults and communicates; able to prioritize, negotiation and conflict resolution, adaptable.
* Strong working knowledge of Microsoft Word, Excel, PowerPoint, Project and SharePoint.
* Strong and confident communicator in oral, written, and presentation formats
* Proven ability to work independently and within management of change processes.
* Proven ability to work independently and within management of change processes.

Testing

Testing Position. Do not apply to position.

Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources

Are you looking for a full-time position? Do you have experience within Human Resources? Manpower is currently looking for an Entry-Level HR Generalist for our client in Markham!
What is in it for you?
* 4% vacation pay direct deposited weekly
* $100 referral bonus
* $20.00/ hr
* Clean and safe work environment
* Convenient Markham location

What will you be doing?
* Support the creation of offer letters for new hires
* Strong teamwork with the recruiter and management to conduct pre-offer checks, issue offer letters and create employee profiles for candidates
* Quality control type activities, such as the review of offer letters before they are released

What Will You Need?
* Strong communications skills, verbally and in writing
* Strong organizational skills and ability to manage high volumes with accuracy and speed
* Attention to details
* Professionalism and understanding of code of conduct in an area that deals with sensitive information
* Team player, fast learner, not afraid of challenges and making suggestions
* 1-2 years working in an HR environment as a generalist, ideally in a recruiting team environment
* Proficient with Microsoft products (excel, PowerPoint, Word)
* Bilingual (French / English) required

Why Work For Us?
* Free training to upgrade your skills
* 24*7 manpower customer care support
* Weekly pay deposited right to your account

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

IT Quality Assurance Specialist

Manpower is currently seeking a IT Quality Assurance Specialist for one of Canada's Top 100 Employers, a Major Pipeline company, who ensures their employees get the most out of their employment located in the Edmonton, AB area.

Specific Accountabilities:
* Create detailed, comprehensive and well-structured test plans
* Develop, document and execute automated test scripts and manual test cases to address business and technical use cases
* Manage defects from identification to closure
* Proactively communicate with developers and business to resolve issues or questions pertaining to test creation or test execution
* Review and inspect work products like test strategies, requirements, designs, source code and various documents
* Assist in defining and implementing software test guidelines and standards
* Be an active participant in the overall team objectives and improvement initiatives
* Work with project managers and Quality Control supervisor to set schedules, priorities and goals
* Coordinate quality control related activities within multiple capital and operating projects.
*Work closely with other members of the Quality Control team to deliver quality control functions within the various teams

Education and Experience:
* Minimum 7 to 10 years of working experience in software development and/or performing quality control functions such as creating test plans and executing various levels of QC testing (unit, integration and system)
* Post-secondary degree or diploma in Computer Science, Computer Engineering, or equivalent work experience in a related field or industry
* Experience with shell scripting and windows scripting
* Practical experience and good understanding of buildservers, such as Jenkins.
* Experience with source code management tools such as SVN or Git
* Experience with test management and defect tracking tools such as TestRail and Jira
* Experience in developing high quality test plans and test cases
* Ability to accurately estimate task durations and meet schedules under changing conditions.
* Strong written and verbal communication skills
* Ability to multi-task and work with minimal supervision in a fast paced development environment
* Working knowledge of OASyS, RTAP, or Cygnet SCADA systems
* Working experience in developing, integrating, maintaining or testing real-time pipeline applications or pipeline control systems
* Experience with Python, C#, .NET, or Java will be a great asset

Please email your resume directly to shraddha.verma@manpower.com or 403-615-8325

Alternatively, you can log onto our website at manpowerab.com and check out our current open positions.

Even if this one might not be the one for you, please do not hesitate to send your resume to Calgary.ab@manpower.com and let one of our Talents Management Consultants connect with you about our other opportunities.

Follow us on Facebook (manpoweralberta), Instagram (Manpower.AB), twitter (ManpowerAB) & LinkedIn (ManpowerAB).

This position supports the objectives of the I.T. team, and in particular, providing exceptional customer service to our internal customers through technical support on all I.T.

Qualifications:
- Bilingual in both French and English (oral and written)
- Enjoy working with computers and you have relevant experience
- Have experience in a call center atmosphere
- Good attention to details
- Can successfully pass a criminal back ground check

Are you:
- High in energy, organized, hardworking and articulate person who likes to solve problems and have fun in the process
- Strong in troubleshooting and problem-solving
- Excellent communication and phone skills - Fluent in English (Written and verbal)
- Comfortable providing user support on data networking
- Post-Secondary education - Computer Systems, Software Programming, or Information Technology

Overview of responsibilities:

- Provide first and second level support for clients that call in with various issues
- Respond to IT requests

Participate in a project with a team united and focused on success and the future, do not hesitate to apply.

EPS Advisor

Manpower is currently seeking an Enterprise Procurement Services Advisor for one of Canada's Top 100 Employers, a Major Pipeline company, who ensures their employees get the most out of their employment located in Calgary, AB

Responsibilities:

O Participate in the development of department strategies and translating these into the development of business solutions
o Provide advice and counsel to client teams that provide the basis for making critical business decisions
O Support the development and maintenance of an electronic buying channels such as catalogs, blankets, and electronic PO in SAP/Oracle
o Support the development and maintenance of a standardized Pricing Catalogue
o Ensure compliance with the contracted material specifications requested by the business
O Assess, support and optimize the purchase requisition process, e.g., ensuring compliance with Canadian and American processes and standards, coaching SCC Buyers in the use of SAP and ORACLE tools
o Analyze P2P transaction data to establish and report on KPI's
o Conduct research and analysis with line clients and SCC Buyers to determine their needs, and translate those needs into standards, e.g., create part numbers, and map those to inventory
O Develop tools and templates such as job aids, Buying Guide, Quick Reference guides to improve transaction efficiency
o Provide advisory services to the transactional buying team to improve on key KPI's
o Perform training on buying processes in SAP as well as Oracle
o Provide input into human resource activities as required
o Manage and leading health, safety and environmental excellence and compliance within own sphere of influence
o Foster an environment in which continuous improvement of systems, tools, processes and standards takes place.

Education and Experience:
O University degree in Supply Chain, Engineering, Manufacturing, Commerce, or related field
o SAP and ORACLE systems expereince will be highly desirable especially in developing and maintaining catalogs and blankets
o 4 years of progressively responsible and related experience in the Supply Chain Management field, including SAP and ORACLE
o Aptitude and communications skills related to leading and acting independently as a member of the team
o Proven interpersonal, communication, negotiation, and influencing skills
o Demonstrated ability to be innovative, take initiate, lead and manage change
o Professional certification, e.g., Purchasing Management Association of Canada, Institute for Supply Management
o Master's Degree.

Please email your resume directly to shraddha.verma@manpower.com or 403-298-4396

Alternatively, you can log onto our website at manpowerab.com and check out our current open positions.

Even if this one might not be the one for you, please do not hesitate to send your resume to Calgary.ab@manpower.com and let one of our Talents Management Consultants connect with you about our other opportunities.
Follow us on Facebook (manpoweralberta), Instagram (Manpower.AB), twitter (ManpowerAB) & LinkedIn (ManpowerAB).

Technical Sustainment Analyst

Manpower is currently seeking a Technical Sustainment Analyst in the Calgary, AB area.

Key Requirements:
* Develop a working knowledge of technical components by completing activities. Define a TTO and sustainment process to then transition this knowledge to other Sustainment resource(s). This would be a variation of the 'Train the Trainer' approach.
* Experience in Transition to Sustainment - Feedback on Project Documents, KT (knowledge transfer) experience.
* Cutover and Stabilisation Experience - cutover plans and prep.
* Stabilisation - experience with warranty.
* Technical Experience with Azure Components - Azure Log Analytics, Azure Stream Analytics, IOT Hub, Data Factory, Data Bricks, Azure Analysis Services, Azure Functions, Azure SQL Database, Azure SQL Data Warehouse, Azure SQL Data Warehouse, Blob Storage Account and Key Vault.

Please email your resume directly to shraddha.verma@manpower.com or 403-615-8325

Alternatively, you can log onto our website at manpowerab.com and check out our current open positions.

Even if this one might not be the one for you, please do not hesitate to send your resume to Calgary.ab@manpower.com and let one of our Talents Management Consultants connect with you about our other opportunities.

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