Notre client est une compagnie d'envergure nationale qui œuvre à travers le monde. Nous sommes à la recherche d'un support technique afin de supporter des clients dans le domaine bancaire.
L'environnement de travail est dans un centre d'appel convivial et chaleureux, situé au métro Champs de mars.

L'horaire de travail flexible : être disponible 24 heures sur 24, 7 jours sur 7. Vous pourrez travailler de jour, de soir, de nuit, les weekends et les jours fériés.

Le centre d'appel est ouvert 24 heures sur 24, et voici vos principales responsabilités :
Fournir un service informatique de niveau 1 pour une institution financière
L'environnement de travail est rapide et multitâche

Est-ce votre profil?
Vous êtes bilingue (oral et écrit)
Vous aimez l'informatique et vous avez une expérience pertinente
Vous avez une expérience dans un centre d'appel
Vous portez une attention particulière aux détails

Le profil idéal?
Vous avez complété votre secondaire V
Vous voulez une expérience dans une entreprise de renommée mondiale

Information au sujet du poste :
Il s'agit d'un contrat de 1 an
Le salaire est de 18$.

Participer à un projet avec une équipe soudée et tournée vers le succès et l'avenir, n'hésitez pas à appliquer…

Bilingual Help Desk 24/7

Our client is a national company operating worldwide. We are looking for technical support to support customers in the banking field.
The work environment is friendly and warm call center, located at Champs de Mars metro.

It is a flexible work schedule: be available 24 hours a day, 7 days a week. You can work by day, evening, night, weekends and holidays.

The all center is open 24/7, and here are your main responsibilities:
Provide a Level 1 IT Service for a Financial Institution
The work environment is fast and multitasking

Is this your profile?
You are bilingual (oral and written)
You like computers and you have a relevant experience
You have experience in a call center
You pay attention to details

The ideal profile?
You have completed your high school diploma
You want an experience in a world-renowned company

Information about the position:
It is a 1 year contract
The salary is $18

Participate in a project with a team united and focused on success and the future, do not hesitate to apply.

Notre client est une compagnie d'envergure nationale qui œuvre à travers le monde. Nous sommes à la recherche d'un support technique afin de supporter des clients dans le domaine bancaire.
L'environnement de travail est dans un centre d'appel convivial et chaleureux, situé au métro Champs de mars.

L'horaire de travail flexible : être disponible 24 heures sur 24, 7 jours sur 7. Vous pourrez travailler de jour, de soir, de nuit, les weekends et les jours fériés.

Le centre d'appel est ouvert 24 heures sur 24, et voici vos principales responsabilités :
Fournir un service informatique de niveau 1 pour une institution financière
L'environnement de travail est rapide et multitâche

Est-ce votre profil?
Vous êtes bilingue (oral et écrit)
Vous aimez l'informatique et vous avez une expérience pertinente
Vous avez une expérience dans un centre d'appel
Vous portez une attention particulière aux détails

Le profil idéal?
Vous avez complété votre secondaire V
Vous voulez une expérience dans une entreprise de renommée mondiale

Information au sujet du poste :
Il s'agit d'un contrat de 1 an
Le salaire est de 18$.

Participer à un projet avec une équipe soudée et tournée vers le succès et l'avenir, n'hésitez pas à appliquer…

Bilingual Help Desk 24/7

Our client is a national company operating worldwide. We are looking for technical support to support customers in the banking field.
The work environment is friendly and warm call center, located at Champs de Mars metro.

It is a flexible work schedule: be available 24 hours a day, 7 days a week. You can work by day, evening, night, weekends and holidays.

The all center is open 24/7, and here are your main responsibilities:
Provide a Level 1 IT Service for a Financial Institution
The work environment is fast and multitasking

Is this your profile?
You are bilingual (oral and written)
You like computers and you have a relevant experience
You have experience in a call center
You pay attention to details

The ideal profile?
You have completed your high school diploma
You want an experience in a world-renowned company

Information about the position:
It is a 1 year contract
The salary is $18

Participate in a project with a team united and focused on success and the future, do not hesitate to apply.

Are you a Technical Solutions professional looking for long term full time opportunity in the banking industry? We are currently recruiting for experienced Technical Support on contract for 1 years offering $17.50/hr!

As a Technical Support Representative for our client in the London area you will be the first point of contact for technical support and general queries and providing exceptional customer service to all internal incoming calls.

Are you interested? The ideal candidate will possess:

* Strong Technical Support experience or strong understanding of computers
* Customer Service/Call Center experience
* Excellent communication skills
* Flexibility to work rotating shifts as this is a 24/7 operation

Does this sound like your dream job? Apply Today!

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

Are you looking for a full time position? Do you have experience in IT? Manpower is currently looking for a service desk technician for our client in Montreal!

What's in it for you?

* $18 + 4% Vacation pay direct deposited weekly
* Rotating Shift
* $100 referral bonus
* Clean and safe work environment
* Convenient Montreal Location

What will you be doing?

* Responding to inquiries and requests for assistance with an organization's computer systems or PCs.
* Logging calls, identifying problems, troubleshooting and providing advice to assist users through standard scripts or checklists.
* Coordinating with level 2 or higher IT resources to resolve problems if necessary.
* Provide customer support to client via all incoming support channels - Example: via telephone, email, chat and web channels
* Performing callbacks as required.
* Identify and/or coordinate hardware/software requests and offer solutions for IBM or customer accounts.
* Learn and become knowledgeable of customer products and services
* Demonstrate effective soft skills, active listening skills, and ability to empathize with customer's situation.

What will you have?
* Excellent communication and customer service skills
* Fluent in English and French, both written and spoken
* Understanding of system resources and allocation
* Flexible work style - ability to work shifts and weekends in a 24x7 environment
* Professional work attitude, ability to learn
* Accurately log all interactions via established business processes and tools
* Microsoft Standard Office Products (Outlook/Word/Excel)
* Ability to function in multiple accounts with multiple skill set requirements

Why Work For Us?

* Free training to upgrade your skills
* 24*7 manpower customer care support
* Weekly pay deposited right to your account

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

Are you looking to get your foot in the door? Do you have experience with hardware applications?
Manpower is currently looking for technicians for our client in Markham. You will be working with a reputable organization repairing computer systems, loading hardware test applications and trouble shooting issues.

What's in it for you?

* $15.31 +4% Vacation pay direct deposited weekly
* Afternoon Shift (3:30PM - 11:30PM)
* $100 referral bonus
* Clean and safe work environment
* Convenient Markham Location that is transit accessible

What will you be doing?

* Repairing computer systems, taking them apart finding the issue
* Assess, troubleshoot, repair
* Install and remove parts
* Working with operating systems and other applications

Why Work For Us?

*Opportunity to network with the biggest names in the IT industry.
* Free training to upgrade your skills
* 24*7 manpower customer care support
* Weekly pay deposited right to your account

Don't wait APPLY NOW!

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

Manpower has an immediate opening for Level One Tech Support. Experience in repair of computer printers is required. Candidate must have excellent customer service skills and a willingness to learn. This opening is in the Florence, SC area and pays $10/hr. Must have basic IT skills. Must be able to pass a background check and a drug screen.

Full-time Junior Systems Administrator required to start as soon as possible. This is a temporary-to-hire position.

Responsibilities include but are not limited to:

- Assist with management of Windows systems, applications, file servers and other networks.
- Assist with management of incoming help desk tickets and service requests.
-Assist with the development and maintenance of policies and procedures.
-Manage PC workstations and printers by providing full-scale computer and information services to all departments.
- Perform server backups and training, installation, maintenance and support of client/server applications.
- Assist with repairs to phone, security, voice mail and related systems to ensure proper operation.
-Assist with troubleshooting, physical relocation of hardware, hardware and software installations, upgrades and updates.

Location : Honolulu
Hours: Monday - Friday
Pay: $18 - 20.50/ hour

Are you looking for a full time position? Do you have experience in IT? Manpower is currently looking for a service desk technician for our client in Montreal!

What's in it for you?

* $18 + 4% Vacation pay direct deposited weekly
* Rotating Shift
* $100 referral bonus
* Clean and safe work environment
* Convenient Montreal Location

What will you be doing?

* Responding to inquiries and requests for assistance with an organization's computer systems or PCs.
* Logging calls, identifying problems, troubleshooting and providing advice to assist users through standard scripts or checklists.
* Coordinating with level 2 or higher IT resources to resolve problems if necessary.
* Provide customer support to client via all incoming support channels - Example: via telephone, email, chat and web channels
* Performing callbacks as required.
* Identify and/or coordinate hardware/software requests and offer solutions for IBM or customer accounts.
* Learn and become knowledgeable of customer products and services
* Demonstrate effective soft skills, active listening skills, and ability to empathize with customer's situation.

What will you have?
* Excellent communication and customer service skills
* Fluent in English and French, both written and spoken
* Understanding of system resources and allocation
* Flexible work style - ability to work shifts and weekends in a 24x7 environment
* Professional work attitude, ability to learn
* Accurately log all interactions via established business processes and tools
* Microsoft Standard Office Products (Outlook/Word/Excel)
* Ability to function in multiple accounts with multiple skill set requirements

Why Work For Us?

* Free training to upgrade your skills
* 24*7 manpower customer care support
* Weekly pay deposited right to your account

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

 Are you looking for a full time position? Do you have experience working a service desk role? Do you speak both English and French fluently? Manpower is currently looking for a service desk representative for our client in Markham!

What's in it for you?

* $18 + 4% Vacation pay direct deposited weekly
* Day Shift
* $100 referral bonus
* Clean and safe work environment
* Convenient Markham Location
* MUST SPEAK BOTH ENGLISH AND FRENCH FLUENTLY

What will you be doing?

* Responding to inquiries and requests for assistance with an organization's computer systems or PCs.
* Logging calls, identifying problems, troubleshooting and providing advice to assist users through standard scripts or checklists.
* Coordinating with level 2 or higher IT resources to resolve problems if necessary.

Why Work For Us?

* Free training to upgrade your skills
* 24*7 manpower customer care support
* Weekly pay deposited right to your account

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

Are you looking for a full time position? Do you have experience in IT? Manpower is currently looking for a service desk technician for our client in Markham!

What's in it for you?

* $14.26 +4% Vacation pay direct deposited weekly
* Rotating Shift
* $100 referral bonus
* Clean and safe work environment
* Convenient Markham Location

What will you be doing?

* Responding to inquiries and requests for assistance with an organization's computer systems or PCs.
* Logging calls, identifying problems, troubleshooting and providing advice to assist users through standard scripts or checklists.
* Coordinating with level 2 or higher IT resources to resolve problems if necessary.
* Provide customer support to client via all incoming support channels - Example: via telephone, email, chat and web channels
* Performing callbacks as required.
* Identify and/or coordinate hardware/software requests and offer solutions for IBM or customer accounts.
* Learn and become knowledgeable of customer products and services
* Demonstrate effective soft skills, active listening skills, and ability to empathize with customer's situation.

What will you have?
* Excellent communication and customer service skills
* Understanding of system resources and allocation
* Flexible work style - ability to work shifts and weekends in a 24x7 environment
* Professional work attitude, ability to learn
* Accurately log all interactions via established business processes and tools
* Microsoft Standard Office Products (Outlook/Word/Excel)
* Ability to function in multiple accounts with multiple skill set requirements

Why Work For Us?

* Free training to upgrade your skills
* 24*7 manpower customer care support
* Weekly pay deposited right to your account

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

Manpower is seeking Specialized Technical Analysts for a large insurance client downtown Milwaukee, WI!
The Specialized Technical Analyst will work inside of an agile scrum team that has a team lead and Scrum Master. Product owner will cultivate backlog of work and partner with this person on requirements and story building. Must have ability to work on a wide range of highly specialized, cutting edge technologies such as enterprise solutions, system integration, technical architecture, business intelligence, infrastructure, technology research, new technology development, etc. Delivery high quality solutions across multiple platforms/technical domains with the ability to learn on the fly and deliver designs/solutions quickly.
Requirements:
* Needs to have strong hands on experience on IBM TM1 - mandatory
* Ideal to have strong experience on Cognos BI (version 10) report development (Report studio, Workspace Advanced, Framework Manager, Powerplay Transformer)
* Should be able to handle modifications and fix issues in existing TM1/Cognos reports, as well as troubleshoot incidents for TM1/Cognos scheduled jobs
* IBM Planning Analytics (Version 11) experience would be an added advantage
* Should have strong communication and coordination skills to interact with the project stakeholders, including the Product Owner for planning activities and business users for requirements gathering and report views
* Should have hands on experience with Turbo Integrator processes development, Dimensions, Cubes, Cube rules, TM1 input templates and Active form reports.
* Cognos BI administration and Cognos TM1 administration knowledge required.
* Team player and experience working with global/offshore teams will be an added advantage.
* Prior experience working on Informatica ETLA tool - preferred.

Are you looking for a full time position? Do you have experience in IT? Manpower is currently looking for a service desk technician for our client in Montreal!

What's in it for you?

* $18 + 4% Vacation pay direct deposited weekly
* Rotating Shift
* $100 referral bonus
* Clean and safe work environment
* Convenient Montreal Location

What will you be doing?

* Responding to inquiries and requests for assistance with an organization's computer systems or PCs.
* Logging calls, identifying problems, troubleshooting and providing advice to assist users through standard scripts or checklists.
* Coordinating with level 2 or higher IT resources to resolve problems if necessary.
* Provide customer support to client via all incoming support channels - Example: via telephone, email, chat and web channels
* Performing callbacks as required.
* Identify and/or coordinate hardware/software requests and offer solutions for IBM or customer accounts.
* Learn and become knowledgeable of customer products and services
* Demonstrate effective soft skills, active listening skills, and ability to empathize with customer's situation.

What will you have?
* Excellent communication and customer service skills
* Fluent in English and French, both written and spoken
* Understanding of system resources and allocation
* Flexible work style - ability to work shifts and weekends in a 24x7 environment
* Professional work attitude, ability to learn
* Accurately log all interactions via established business processes and tools
* Microsoft Standard Office Products (Outlook/Word/Excel)
* Ability to function in multiple accounts with multiple skill set requirements

Why Work For Us?

* Free training to upgrade your skills
* 24*7 manpower customer care support
* Weekly pay deposited right to your account

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

Manpower is currently recruiting for Help Centre Customer Service Reps Level 2 for our Client in Western NB. These positions are one year contracts to start with possibilities of extensions and you must be available 24/7. These positions will start right away for the right candidates and pays $25/hour.

As a Help Centre CSR Level 2, you will be responsible for providing customer support via all incoming support channels such as telephone, email, chat and web channels. You will perform call backs as required and identify hardware/software requests on customer accounts. You will also support team members and may be asked to help resolve more complex issues.

You will need to have:

- Excellent communication and customer service skills
- Understanding of system resources and allocation
- Minimum keyboarding speed of 30 WPM
- Flexible work style - ability to work shifts and weekends
- Professional work attitude, ability to learn
- Proficient in demonstrating ability to identify solutions based on established processes and procedures (e.g.HELP DESK Knowledge base Tool)
- Accurately log all interactions via established business processes and tools
- Learn and become knowledgeable of customer products and services
- Effectively manage length of calls/handle time
- Promote teamwork and contact center success
- Microsoft Standard Office Products (Outlook/Word/Excel)
- Proficiency in navigating and configuring the OS
 
If you are interested in this position, please apply to Manpower right away!

Are you looking to get your foot in the door? Are you an Apple Certified Technician? Manpower is currently looking for technicians for our client in Markham. You will be working with a reputable organization repairing computer systems, loading hardware test applications and trouble shooting issues.

What's in it for you?

* $15.31 + 4% Vacation pay direct deposited weekly
* $100 referral bonus
* Clean and safe work environment
* Convenient Markham Location

What will you be doing?

* Repairing computer systems, taking them apart finding the issue
* Working with Apple products
* Assess, troubleshoot, repair
* Install and remove parts
* Working with operating systems and other applications

Why Work For Us?

*Opportunity to network with the biggest names in the IT industry.
* Free training to upgrade your skills
* 24*7 manpower customer care support
* Weekly pay deposited right to your account

Don't wait APPLY NOW!

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

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