• Valid City, State or Zip Code: Jacksonville
    Job Type : Contract
    Date: Thursday, 15 August 2019
    Are you ready to work for an insurance company that values its' employees and culture? Do you have strong Excel and analytical skills? This position is in the Regional Billing and Account Services Dept where you will be researching, analyzing and responding to customer requests; resolving policy/account discrepancies; and building and maintaining relationships with employer groups, producers and regional offices. It is a temporary assignment for one year-Monday-Friday 8-5. And there is always opportunity to go permanent based upon performance!!
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Thursday, 15 August 2019
    Manpower is partnered with a leading provider of Insurance across Canada. Currently we are seeking Customer Account Representatives for their contact centre in Markham.

    If you enjoy providing first class customer service and want to work with a company that will foster your growth and development, look no further!

    Job Details:
    3 month assignment to start, with strong potential for extension
    $17.44 per hour
    Markham Location
    Hours between 8 am and 8 pm (Monday to Friday)

    Accountabilities:
    * Responsible for providing "brilliant" customer service to our customer / brokers by answering all telephone inquiries in a professional, timely and courteous manner.
    * Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.
    * Responsible for fielding inquires for all three Lines of Business flowing into the Contact Center; Personal Lines & Commercial Billing as well as FLT

    Qualifications:
    * Previous Customer Service experience, preferably in a call center environment
    * Excellent written and oral communication skills
    * Ability to multitask in a fast paced environment.
    * Problem solving skills
    * Ability to adapt quickly to an ever-changing work stream
    * Proficient in Windows applications
    * Proficient keyboarding skills

    Desired Qualifications:
    * 1-2 years experience in a contact center environment.
    * Excellent telephone manner and communication skills.
    * Must be flexible with respect to working hours.
    * Prior customer service experience in a similar role.

    Please apply TODAY for immediate consideration!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Wilkes Barre
    Job Type : Contract
    Date: Tuesday, 13 August 2019
    Downtown Wilkes-Barre Insurance Company is currently seeking an experienced Administrative Assistant for a long-term project. Pay rate is $14.42 per hour and this is a day shift opportunity. The position requires fast and accurate alphanumeric Data Entry skills plus strong analytical ability. .

    Responsibilities:
    * Assist with a data entry project for business owners loss code data
    * Research data and put together reports
    * Review invoices
    * Payment entry
    * Other duties as assigned

    Qualifications:
    * Must have close attention to detail and be familiar with Excel
    * This position is mostly clerical/ data entry
    * Strong MS Office Skills
    * Strong organizational Skills

    If interested, please apply on manpower.com today. Enter a search location of Scranton PA for this Wilkes--Barre Area opportunity. If you have any difficulty applying, please contact the Scranton Manpower office at 570-347-3317. Position requires immediate start.

    Scranton Manpower
    761 Scranton Carbondale Hwy.
    Scranton PA 18508
    570-347-3317
    manpower.com
  • Valid City, State or Zip Code: Parkersburg
    Job Type : Permanent
    Date: Thursday, 08 August 2019
    Manpower is currently recruiting for an Agency Sales Manager. The Agency Sales Manager will work directly with customers at the in house Allstate Agency located in our client's auto dealership group. Our client's team has a clear advantage over many other Insurance Sales Representatives because their leads are directly handed to them by our client's Sales and Service team.

    This means our team does limited to no cold calling!

    The Allstate agency is located inside of our client's auto dealership in Parkersburg, WV. They are rapidly growing and have an opening for a top performing Agency Manager to join their team. The Manager will complete insurance needs analysis with each customer to ensure that they have adequate insurance coverage. Oversees training and development of staff, schedules, manages daily/monthly reports, oversees daily operations of the agency, and effectively runs the business. There is a minimum number of insurance policies that must be sold each month. This is achieved with the Agency Managers oversight and development of staff.

    This is a fast paced sales environment that requires consistent contact with potential customers. Our client also refers business to an Allstate financial specialist for life insurance and financial services. The training and development you receive at will ensure you become a trusted advisor. Gain career and financial growth by joining their team!

    REQUIREMENTS:
    *Follow up on insurance quotes by e-mail and phone call
    *Make warm calls to current dealership customers
    *Must be a competent, confident, self-starter
    *Network within the community to bring in new business
    *Presents insurance quotes to potential customers
    *Engage with customers while at the dealership
    *Manage sales and customer service staff to ensure top performance
    *Be responsible for the daily operations within the agency
    *Ability to close the sale and overcome objections
    *Effective organization, multi-tasking and problem-solving skills are required
    *Must be a competent, confident, self-starter
    *Must be at ease interacting with new people in person and over the telephone
    *Strong interpersonal, verbal and written communication skills are mandatory
    *Strong Microsoft Office (Word, Excel, Outlook), Adobe Acrobat and general office equipment skills
    *Willingness to learn and be coachable
    *Property & Casualty Insurance License (must be able to obtain)

    BENEFITS:
    *Competitive Salary
    *Health
    *Life Insurance
    *Vacation
    *(401(K)
  • Valid City, State or Zip Code: Secaucus
    Job Type : Contract
    Date: Wednesday, 07 August 2019
    Well known technology company hiring professional Inbound Customer Service Rep, Call Center in Secaucus, NJ 07094
    Do you enjoy speaking to customers over the phone? Do you enjoy a fast-paced environment? Are you detail oriented? If so, this is the job for you!

    What's in it for you?
    * $20 per hour
    * 8-hour shift between 9 am and 9 pm Monday through Friday
    * Great way to get your foot in the door with great company and gain new skills
    * Option to take free college courses, skills training, and/or obtain GED.
    * Paid Training
    What is the job?
    * Using a computerized system, responds to customer inquiries in a call center environment.
    * To resolve customer queries and complaints, which fall within the scope of the assigned responsibilities (Some examples may include Billing, Healthcare, Human Resources, Order Processing, or Customer Support).
    * Agents will have at their disposal a range of tools, processes and systems to address the customers inquiries with speed and efficiency.
    * The purpose of the role is to respond to inbound calls and or written inquiries from clients / customers.
    * Ensures high level of customer satisfaction is obtained with each interaction.
    * Role is responsible for assigned population of customers within a specified region of support.

    What you bring!
    * Minimum of 1 year of call center experience or related customer service
    * PC skills, ability to type, and ability to use multiple programs at one time
    * Required Strong Written and Verbal communication skills
    * Do you have the experience above? If not, please pass to someone who does! We love referrals!

    How to get in touch to apply or learn more: (Pick One)

    Stop your job search and apply today. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    Step 1:
    Choose the option that is most convenient to you to get the conversation started.
    * Apply now to this advertisement! And
    * Call Amina at 414-312-5203 ext 1187 or
    * Email me at amina.beslagic@manpower.com

    Step 2:
    * Register as a job seeker on www.manpower.com

    I look forward to speaking with you!
    Follow Me on Social Media:
    Facebook: Amina Beslagic Manpower
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Wednesday, 07 August 2019
    Are you looking for a role that complements your strong relationship management skills, utilizes your problem solving abilities, while involving your education and experience in health sciences? Manpower has an opportunity for you. Landing your dream job is humanly possible.

    Our clients' Absence Management Solution department is looking for a self-motivated individual to join their team as an Intake Case Manager. You will triage all incoming disability cases to determine complexity and will manage all non-complex cases to resolution. This role will also provide task-specific support to a team of Absence Management Solutions Case Managers.
    This role is front-line client facing and will have accountability for delivering superior client services and effective communication to employees and employers throughout the life of the case. Strong decision making skills are required to determine the case complexity according to a pre-defined framework of criteria.

    The Ideal Candidate will bring:
    * Good understanding of an experience with medical terminology and conditions
    * 2-3 years Healthcare background
    * Strong decision making and analytical skills with a strong attention to detail
    * Excellent communications skills
    * Influencing and negotiation skills
    * Proficient in Microsoft Office
    * Completion of some related insurance industry courses would be an asset
    * Previous Group Disability Claims experience an asset

    Apply Today!
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: London
    Job Type : Contract
    Date: Wednesday, 07 August 2019
    Manpower is seeking an experienced Underwriter to join a top Insurance company located in London.

    Job Details:
    1 year contract with potential for hire
    Full time, Monday to Friday
    London Location
    $34 per hour

    Job Summary:
    This position will service a substantial portfolio of commercial property and casualty business requiring a demonstrated underwriting ability and a commitment to customer service excellence. The successful candidate will be involved in the underwriting of medium to large sized commercial accounts.

    Responsibilities:
    * Assess and evaluate risk for new and existing business including complex accounts.
    * Assist more junior underwriters with applying corporate underwriting standards and share knowledge and skills with others in the branch.
    * Analyze reports to determine adequate exposure and loss rating
    * Maintain awareness of market trends, pricing levels and policy form amendments
    * Negotiate renewal terms for the retention of business
    * Utilize loss control and risk management practices in the underwriting process.
    * Respond to inquiries from brokers regarding modification to policy files in a prompt and efficient manner.
    * Work with brokers to develop new business.
    * Develop and maintain excellent broker relationships and management of assigned broker portfolio
    * Provide above average customer service
    * Assist with training seminars
    * Assist with performing self audits in the branch

    Requirements:
    * 3 to 5 years of commercial property/casualty business
    * CIP is preferred
    * Excellent oral and written communication skills
    * Strong organizational and administration skills
    * Highly motivated and enthusiastic
    * Ability to work both independently and as part of a team
    * Good computer skills
    * Ability to meet challenging deadlines and perform effectively under pressure
    * Knowledge of RTM system

    Please apply TODAY for immediate consideration!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Secaucus
    Job Type : Contract
    Date: Tuesday, 06 August 2019
    Well known technology company hiring professional Inbound Customer Service Rep, Call Center in Secaucus, NJ 07094
    Do you enjoy speaking to customers over the phone? Do you enjoy a fast-paced environment? Are you detail oriented? If so, this is the job for you!

    What's in it for you?
    * $20 per hour
    * 8-hour shift between 9 am and 9 pm Monday through Friday
    * Great way to get your foot in the door with great company and gain new skills
    * Option to take free college courses, skills training, and/or obtain GED.
    * Paid Training

    What is the job?
    * Using a computerized system, responds to customer inquiries in a call center environment.
    * To resolve customer queries and complaints, which fall within the scope of the assigned responsibilities (Some examples may include Billing, Healthcare, Human Resources, Order Processing, or Customer Support).
    * Agents will have at their disposal a range of tools, processes and systems to address the customers inquiries with speed and efficiency.
    * The purpose of the role is to respond to inbound calls and or written inquiries from clients / customers.
    * Ensures high level of customer satisfaction is obtained with each interaction.
    * Role is responsible for assigned population of customers within a specified region of support.

    What you bring!
    * At least 2 of the following skills are required: Call Center, College Degree, or HR/Benefits experience
    * Minimum of 1 year of call center experience or related customer service
    * Minimum of 1 year benefits, HR, or insurance vendor experience
    * PC skills, ability to type, and ability to use multiple programs at one time
    * Required Strong Written and Verbal communication skills
    * Do you have the experience above? If not, please pass to someone who does! We love referrals!

    How to get in touch to apply or learn more:

    Stop your job search and apply today. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    Step 1:
    Choose the option that is most convenient to you to get the conversation started.
    * Apply now to this advertisement! And
    * Call Amina at 414-312-5203 ext 1187 or
    * Email me at amina.beslagic@manpower.com

    Step 2:
    * Register as a job seeker on www.manpower.com

    I look forward to speaking with you!
    Follow Me on Social Media:
    Facebook: Amina Beslagic Manpower
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Tuesday, 06 August 2019
    Manpower is seeking Bilingual Life Insurance Associates for a Big 5 Bank in Markham!

    Job Details:
    $26.15 per hour
    Must be flexible to work afternoon shift (2:15 pm to 10:15 pm) during the week and Saturdays 10 am to 6 pm. This can change to rotational (day and afternoon shifts, based on performance)
    6 month contract with potential for extension/ hire
    Markham Location
    Free onsite parking

    MUST HAVE SKILLS:
    - Life License (LLQP)
    - Bilingual - French/English
    - Telephone skills
    - Strong verbal communications
    - Must be able to pass a credit and criminal background check

    NICE TO HAVE SKILLS:
    -Previous call centre experience
    -Worked in a customer resolution/complaints department

    Job Description:

    Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective customers. This role contributes to the growth of the business by developing and deepening new / existing relationships.

    This role is required to understand customer needs and identify opportunities to promote products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

    * Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions
    * Identify customer needs and determine solutions to customer problems
    * Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions
    * Offer comprehensive product knowledge and/or guidance as it relates to their respective business area
    * Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
    * May identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
    * Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs
    * Identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
    * Complete a broad range of financial transactions (e.g., withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
    * Identify customer needs and determine solutions to customer problems, particularly as it relates to digital banking products and services

    Please apply TODAY for immediate consideration!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Tuesday, 06 August 2019
    Manpower is seeking a Client Service Specialist for a leading Insurance company located in Halifax.

    Job Details:
    - 1 year contract with potential for hire
    - Monday to Friday, full time hours
    - $17.75 per hour

    Job Overview:

    The Subrogation Specialist has primary accountability for coordinating the day-to-day subrogation activities in the Health & Dental Claims organization for both Group Benefit and Affinity customers. The Subrogation Specialist performs duties associated with recovery of monies paid on behalf of members in settlement of subrogated claims where liability lies with another party. The Subrogation Specialist is responsible for the identification and research of subrogation claims and all related inquiries as well as liaising with Law offices, contacting plan members, maintaining records of the inquiries received, preparing and distributing reports required for litigation and coordinating deposit of monies received. Complex situations and/or high dollar recoveries are handled by the Subrogation Specialist unless it is deemed there is a risk to the company for future subrogated interest in which case support from Technical /Legal Services is available.

    Job Requirements:
    * 3-4 years progressive administrative experience preferably in a legal/insurance setting
    * Strong working knowledge of Microsoft Office 365 suite of programs
    * Detailed health and dental claims and group benefit knowledge an asset
    * Familiarity with legal terminology and the subrogation process an asset

    Please apply TODAY for immediate consideration!
  • Valid City, State or Zip Code: Albany County , Warren County , Rensselaer County , Schenectady County , Saratoga County
    Job Type : Temporary
    Date: Tuesday, 06 August 2019
    This is an excellent opportunity to get your foot in the door with one of Schenectady County’s best known employers. We presently have temporary openings working M-F 1st shift for Claims Examiners. But if you are one of the superstars our customer has been known to extend job opportunities to those that really shine while on assignment with them. Starting pay is $14.50 hour. Multiple openings available! Located on public transportation route. In this office role as a Claims Examiner you will be processing medical claims, reviewing and ensuring the accuracy of all provider, member and claim line information for all claims for which the examiner is responsible. You will also review and ensure the accuracy of all changes to claim line information based on information received from other departments and in accord with available benefit information. To be successful in this role prior claims processing experience is strongly suggested. Individuals who are looking for an excellent career may submit their resume by email albany.ny.mp@manpower.com or if you are ready to apply, simply click 'apply'. Do you need more information? Call us at 518-459-2800
  • Valid City, State or Zip Code: Scottsdale
    Job Type : Contract
    Date: Friday, 02 August 2019
    Manpower has immediate opening for a Commercial Property Claims Adjuster in Scottsdale, AZ..

    What's in it for you?

    o Start Date - ASAP

    o $36.00 per hour

    o M-F 8:00a-5:00p
    o 9-12 month assignment (possibility for conversion if worker is willing to move into a Personal Lines position and performs well)

    What is the job?

    GENERAL SUMMARY:
    Responsible for conducting investigations, evaluations and disposition of coverage an damage issues on claims and for recovering damages from at fault individuals or organizations in behalf of Assurant and our insured.

    ***This position is not limited to one business unit; therefore, the scope of responsibility will be dependent on the needs and requirements of the specific business unit.

    ESSENTIAL DUTIES AND ACCOUNTABILITIES:
    - Adjust claims according to applicable laws and policy provisions and comply with all Department of Insurance Regulations.
    - Recognize critical files and immediately report them to management.
    - Confirm coverage and recognize coverage issues. Resolve complex issues and refer any issues as necessary
    - Conduct investigations including interviews, record statements, secure public records, and obtain documents. Review all referred files for adequacy of documentation and investigation. Refers incomplete investigations to the original handling adjuster
    - Maintain mail, diary and phone calls within company standards.
    - Recognize and document subrogation and salvage opportunities and refer to correct area.
    - Issue payments or deny claim in accordance with policy conditions and quoting policy language to the correct parties in a timely manner within authority level and seek approval when above authority.
    - Review and audit estimates received.
    - May handle liability and medical claims. Files assigned may have greater degree of complexity.

    What you bring to the job?

    * Candidate must be licensed in FL and TX
    * 2-3 years commercial property claims experience

    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Wednesday, 31 July 2019
    Nous sommes actuellement à la recherche d'un Gestionnaire de cas pour l'un de nos clients dans le secteur des assurances!

    L'équipe de Solutions de Gestion des Absences de Montréal est à la recherche de personnes axées sur le service à la clientèle qui se joindront à son équipe dynamique en tant que Gestionnaire de dossiers, Solutions de Gestion des Absences. Relevant du directeur adjoint, le Gestionnaire de dossiers sera responsable de développer, mettre en place et faire le suivi de plans de gestion visant à réduire la durée des absences au travail des employés. Ce poste contribue à la profitabilité globale de l'assurance collective en facilitant le retour au travail des employés de nos titulaires de contrats. Le poste est basé à Montréal.
    Dans ce rôle, le gestionnaire de dossier est en contact direct avec clients et est responsable d'offrir un excellent service à la clientèle de qualité au travers des communications régulières tout au long de l'absence. Les objectifs pour le gestionnaire de dossiers sont de viser un retour à la santé et à la productivité en maintenant un résultat financier positif pour les clients et leurs employés.

    Ce que vous ferez au quotidien:

    * Élaborer, superviser et mettre en place des services novateurs de gestion de dossiers axés sur la diminution de la durée des absences du travail des employés des titulaires de contrat.
    * Déterminer et résoudre les problèmes liés à l'absence et au lieu de travail en communiquant directement, notamment par téléphone, avec les titulaires de contrat, les employés, les médecins et autres professionnels de la santé.
    * Gérer les éléments médicaux et non médicaux ainsi que les cas complexes en utilisant un plan axé sur les objectifs.

    Ce que le manager recherche:

    * Diplôme universitaire dans un domaine lié à la santé tels que la kinésiologie, soins infirmiers, psychologie, physiothérapie, la chiropratique, la réhabilitation ou la santé au travail, ou de toute autre discipline réglementée de soins de santé
    * Candidat bilingue requis (français et anglais)
    * Bonne compréhension et expérience de la terminologie et des conditions médicales
    * 2 à 3 ans d'expérience dans le milieu de santé, un atout
    * Excellente compétence en prise de décision
    * Excellente compétence analytique avec une grande attention aux détails
    * Excellentes aptitudes à la communication
    * Savoir influencer et négocier
    * Excellente compétences en service à la clientèle
    * Capacité à travailler efficacement dans un environnement d'équipe
    * Compétences intermédiaires PC y compris MS Word et Excel.

    Rémunération entre $20 et $27 par heure!
    Contrat d'un an!
    Centre-ville de MTL!
  • Valid City, State or Zip Code: Parkersburg
    Job Type : Permanent
    Date: Tuesday, 30 July 2019
    Are you a Customer Service or Sales Rockstar with a proven record of results and and hard work? If you know how to delight customers and create lasting relationships, we want you to join us. As the ultimate "people person", you're going to get to know our clients really well. You'll use your training, skills & knowledge, together with a bright, get it done attitude, and your finely honed customer relation skills to support them, every day.

    Sales Representatives come from diverse professional backgrounds, many of which do not have previous sales or management experience. To take advantage of training, a successful representative possesses the following:

    Skills & Abilities:

    * Sales-minded and open to making contacts via phone and networking
    * Passion for people and developing sales relationships
    * Outstanding customer service skills
    * Goal-oriented with a focus on achieving sales success
    * Excellent time management and organizational skills
    * Provide continuous, excellent customer service to client base

    Education / Licenses / Certifications:

    High School Diploma
    Insurance License Preferred, not required.

    You can expect to earn 40K-50K your first year, with incredible growth opportunity!

    Who is Manpower?
    Locally owned, but globally connected, Manpower is a full-service staffing and recruiting company. Manpower connects qualified candidates with regional employers throughout West Virginia, Ohio, Kentucky and beyond. With 10 regional locations, Manpower has your job search covered!
    Want to learn more? Visit us on the web at Manpower.com or check us out on Facebook @WVManpower.
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Monday, 29 July 2019
    Manpower has immediate opening for a Data Entry Operator in South Miami, FL.



    What's in it for you?

    o Start Date - ASAP

    o $10.00 per hour

    o 8:30am to 5:30pm Monday-Friday

    o Temp



    What is the job?

    -Update data into a computer system database- Informs customers of the organization's products and/or services.



    Primary Job Accountabilities/Responsibilities

    -Inputs numeric or alphanumeric data KSPH range: 6,000 - 12,000.

    -Proofs work for accuracy and completeness. Corrects errors during visual inspection

    -Corrects errors during visual inspection

    -Maintains accurate records for verification.

    -Generates reports on entered data

    -Should have good mathematical ability and be able to work under deadline pressure.



    What you bring to the job.

    * Customer service experience
    * High School Diploma or GED
    * Ability to pass the drug test and background check



    Stop your job search and apply today. Send a copy of your resume to nadine.pangilinan@manpower.com. Do you need more information? Contact our recruiters at 4142693151 ext. 1063. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Northbrook
    Job Type : Contract
    Date: Thursday, 25 July 2019
    Problem Solver. Forward Thinking. Crafter of Concise Communications.

    The Bilingual Customer Care Support Operation Specialist will perform service activities to ensure a high level of satisfaction. In addition, this individual will act as an advocate for our client's participants while helping them with identity theft situations to determine escalation.

    Note: The location for this role will start in Northbrook, IL but will move to the Merchandise Mart in Chicago after 4-6 months.
    Interested in learning more about this role?

    Bring your bachelor's degree (preferred fields in English, Business or Marketing), ability to speak both English and Spanish and your 2+ years of professional experience documenting customer email responses. Possess the following attributes:
    * Dependable with strong work ethic.
    * Has a passion for helping customers.
    * Highly adaptable and focused on self-development.
    * Able to navigate multiple software applications.
    * Able to provide peer coaching and feedback.
    * Attention to detail and highly focused on task.
    * Excellent verbal and written communication skills as well as strong organizational skills.
    * Able to take ownership and make good decisions to ensure an excellent customer experience.
    * Strong interpersonal skills and the ability to work independently and in a team environment

    This job offers you:
    * A SET SCHEDULE! (8am-4:30pm)
    * Competitive wages at $20.00/hr.
    * Business Casual Work Environment, where suits are overrated!

    Manpower doesn't stop there. We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
    * Recognition Programs-A time to celebrate YOU and your accomplishments
    * Weekly Paychecks
    * Health, Dental Benefits as well as stock options

    You will be expected to:
    * Assist with non-sales outbound calls from participants and employers; perform data entry; conduct remediation audits; and support product and application email responses.
    * Support one or more of the following: add to revenue stream through direct to consumer billing, fraud resolution, new customer builds, product and application support via email and client outreach initiatives via phone and other operational duties.
    * Assist with product questions and application troubleshooting via email.
    * Utilize strong written and verbal communication skills.
    * Demonstrate a high degree of empathy, compassion and professionalism.
    * De-escalate difficult client situations.
    * Collaborate with other client service professionals.
    * Demonstrate the ability to learn quickly and easily adapt to a constantly changing environment.
    * Champions change and innovation.
    * Perform quality assurance audits for customer care, implementation and account management.
    * Recognize gaps in the process and provide recommendations to management.
    * Provide supportive and useful quality review feedback to Privacy Advocates and Remediation Specialists.
    * Deliver a world class experience to external customers as well as internal.
    * Perform other ad hoc duties as assigned or required.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!
    Stop your job search and apply today! I love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Northbrook
    Job Type : Contract
    Date: Thursday, 25 July 2019
    Problem Solver. Forward Thinking. Crafter of Concise Communications.

    The Customer Care Support Operation Specialist will perform service activities to ensure a high level of satisfaction. In addition, this individual will act as an advocate for our client's participants while helping them with identity theft situations to determine escalation.

    Note: The location for this role will start in Northbrook, IL but will move to the Merchandise Mart in Chicago after 4-6 months.
    Interested in learning more about this role?

    Bring your Bachelor's degree (preferred fields in English, Business or Marketing) and your 2+ years of professional experience documenting customer email responses. Possess the following attributes:
    * Dependable with strong work ethic.
    * Has a passion for helping customers.
    * Highly adaptable and focused on self-development.
    * Able to navigate multiple software applications.
    * Able to provide peer coaching and feedback.
    * Attention to detail and highly focused on task.
    * Excellent verbal and written communication skills as well as strong organizational skills.
    * Able to take ownership and make good decisions to ensure an excellent customer experience.
    * Strong interpersonal skills and the ability to work independently and in a team environment

    This job offers you:
    * A SET SCHEDULE! (8:30am-5:00pm)
    * Competitive wages at $20.00/hr.
    * Business Casual Work Environment, where suits are overrated!

    Manpower doesn't stop there. We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
    * Recognition Programs-A time to celebrate YOU and your accomplishments
    * Weekly Paychecks
    * Health, Dental Benefits as well as stock options

    You will be expected to:
    * Assist with non-sales outbound calls from participants and employers; perform data entry; conduct remediation audits; and support product and application email responses.
    * Support one or more of the following: add to revenue stream through direct to consumer billing, fraud resolution, new customer builds, product and application support via email and client outreach initiatives via phone and other operational duties.
    * Assist with product questions and application troubleshooting via email.
    * Utilize strong written and verbal communication skills.
    * Demonstrate a high degree of empathy, compassion and professionalism.
    * De-escalate difficult client situations.
    * Collaborate with other client service professionals.
    * Demonstrate the ability to learn quickly and easily adapt to a constantly changing environment.
    * Champions change and innovation.
    * Perform quality assurance audits for customer care, implementation and account management.
    * Recognize gaps in the process and provide recommendations to management.
    * Provide supportive and useful quality review feedback to Privacy Advocates and Remediation Specialists.
    * Deliver a world class experience to external customers as well as internal.
    * Perform other ad hoc duties as assigned or required.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!
    Stop your job search and apply today! I love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Tuesday, 23 July 2019
    Our client in the insurance industry is looking for an action-oriented individual with strong team building, relationship management, and problem solving skills to join its fast paced team as a Short Term Disability Case Manager for a 1 year contract.

    In this role, you will be responsible for the assessment of short term disability claims, the development of specific case management plans, and key decisions. These duties rely on your sound analysis of disability contracts and your ability to think strategically while applying sound judgment.

    Your responsibilities will include:
    * Assessment of short term disability claims including the identification, and analysis of medical, contractual, and eligibility information
    * Development of case management plans
    * Consistent interaction with Claimants and Clients
    * Development of case management plans
    As the preferred candidate, you will possess:
    * Previous Short Term Disability Case Management experience
    * Analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar;
    * Excellent problem-solving and decision making skills
    * The skills to multi-task, prioritize, and work in a fast paced environment;
    * Very strong written and verbal communication skills, with the ability to effectively deliver difficult messages to clients by telephone and in the form of very detailed letters of explanation;
    * Intermediate PC skills - including data entry, MS Word and MS Excel
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Tuesday, 23 July 2019
    Manpower has immediate opening for Claims Adjuster in Cutler Bay, Miami, FL.

    What's in it for you?

    · $36.00 per hour

    ·M-F 8:00 am - 5:00 pm

    · 3 month temp-to-perm

    What is the job?

    GENERAL SUMMARY:
    Responsible for conducting investigations, evaluations and disposition of coverage an damage issues on claims and for recovering damages from at fault individuals or organizations in behalf of Assurant and our insured.

    ***This position is not limited to one business unit; therefore, the scope of responsibility will be dependent on the needs and requirements of the specific business unit.

    ESSENTIAL DUTIES AND ACCOUNTABILITIES:

    Adjust claims according to applicable laws and policy provisions and comply with all Department of Insurance Regulations.
    Recognize critical files and immediately report them to management.
    Confirm coverage and recognize coverage issues. Resolve complex issues and refer any issues as necessary
    Conduct investigations including interviews, record statements, secure public records, and obtain documents. Review all referred files for adequacy of documentation and investigation. Refers incomplete investigations to the original handling adjuster
    Maintain mail, diary and phone calls within company standards.
    Recognize and document subrogation and salvage opportunities and refer to correct area.
    Issue payments or deny claim in accordance with policy conditions and quoting policy language to the correct parties in a timely manner within authority level and seek approval when above authority.
    Review and audit estimates received.
    May handle liability and medical claims. Files assigned may have greater degree of complexity.

    What you bring to the job?

    · Claims adjustment experience

    · CA License (Adjuster's license)

    · Auto experience

    · Knows bodily injury

    · High School Diploma or GED

    · Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact Rima at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.