• Valid City, State or Zip Code: London
    Job Type : Permanent
    Date: Monday, 25 October 2021
    Want to put you bilingual French skills to good use? Want to work from home? As a Bilingual Customer Service Representative you will be committed to
    providing exceptional service in the insurance industry!

    The job:
    * Provide extraordinary customer service for all inbound inquiries about products and services
    * Apply a full-cycle customer service approach by clarifying concerns, identifying the source of the challenge, providing the best solution, and following up to ensure resolution
    * Interact with internal team on a daily basis to ensure all issues are resolved

    What's in it for you?
    * Various full time hours (Morning or Afternoon)
    * $44,000/year
    * Work from home (must be able to transition to LONDON ON office)
    * Permanent work
    * Benefits

    What you bring:
    * Fluently bilingual in French and English (written & verbal)
    * Minimum 1-2 years of experience in a customer service environment
    * Ability to think your feet and a knack for problem solving
    * High level of comfort with basic Microsoft office applications

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Wisconsin
    Job Type : Contract
    Date: Monday, 25 October 2021
    You will be responsible for diverse tasks during your day to day work; reviewing an advisor's written correspondence or personal planning analysis tool (PPA), approving a new investment account, and/or reviewing transaction flags through our monitoring system (SMART).

    At the core of this role, you will add value by helping our business partners grow their business the right way by performing reviews and support in alignment with regulatory requirements and firm policies.

    Must have Series 7 & 24
    3-5 years of compliance experience is required

    Nice haves:
    Series 9 & 10 or equivalent is a plus
  • Valid City, State or Zip Code: Canada
    Job Type : Contract
    Date: Monday, 25 October 2021
    Our reputable client is looking for a Bilingual Customer Service Agent to work from home. Positions are open to anyone living in Canada. These are work remote positions candidates must be Bilingual.

    * $43,000 to start
    * Excellent Benefits
    * Full-Time, Permanent work
    * No evenings or weekends required
    * Paid training program
    * Two paid Personal days, paid vacation, and a wellness account
    * Pension plan
    * Bonus plan based on your individual performance
    * Education reimbursement program $2,000 (annually)
    * Career advancement options

    Job Description:
    * Respond to client calls by providing accurate information regarding products and services offered
    * Meet service targets and providing superior customer service
    * Participate in our 4-6-week training program
    * Maintain a positive and professional approach with clients and the service team

    Qualifications:
    * Previous insurance experience is preferred
    * Excellent customer service skills
    * Strong communication skills in both French and English
    * Post-secondary education in business or finance related field is considered an asset
    * Eager to learn
    * Excellent Microsoft Office skills and an ability to learn multiple other computer systems
    * Ability to work a rotating shift schedule between the hours of 8am to 8pm EST, Monday to Friday, no evenings or weekends required

    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: London
    Job Type : Contract
    Date: Sunday, 24 October 2021
    Our Financial and Insurance services client is looking for Call Centre Representatives to join their growing team! This position is a 4-6 month contract position and is a working from home position.

    Job title: Call Centre Representative

    What's in it for You?
    * 4-6 month contract with potential for extension
    * Day shift with hours of operations between 8 am and 8 pm. Shifts will be 8 hours per day during these times.
    * $18 per hour plus 4% vacation pay.
    * Clean and safe environment

    What is the Job?

    * This role main responsibility is to provide excellent over the phone customer service to assist customers in their inquiries
    * The secondary responsibility is to provide superior technical service support to assist customers in their account issues
    * Updating and changing policies
    * Working from home with home based equipment to service customers
    * Working in a high volume, fast paced environment with average of 20-40 inbound calls per day

    What Do You Bring to the Job?
    * 2 years customer service experience with experience working in a call center environment strongly preferred
    * Strong ability to manage time and stay organized to ensure customers requests are handled promptly
    * 1 year previous financial experience is considered a strong asset
    * Proficient user in MS Office including Outlook, Word, Excel
    * Strong typing and data entry skills
    * Bilingualism with French and English is considered to be a very strong asset
    * Excellent communication skills
    * Well developed problem solving skills

    Select APPLY NOW and QUALIFIED applicants will hear from a recruiter within 48 hours.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Durham
    Job Type : Contract
    Date: Sunday, 24 October 2021
    Do you have Medical Claims Processing Experience?!?!
    If so, Manpower is looking for you to join our client in Durham!

    Job Description:

    * Handles all claim and non-claim documents and prepares and processes incoming mail for further handling and manages basic data entry processes.
    * Enters data and claims and applications for adjudication.
    * Forwards imaged work to appropriate areas, working re-scan report and maintaining/balancing tracking logs.
    * Scans and identifies documents quickly and in priority to manage daily workflow and provide timely responses.
    * Processes individual enrollment applications including the processing of credit card payments and all claim types into OCR or key from the paper workflow.
    * Prepares claims and makes informed decisions for priority claim processing in order to report daily information for data tracking.
    * Corrects claims that error out of the adjudication system
    * Processes returned claims and data

    Requirements:

    * MUST HAVE previous Claims Processing Experience
    * Must be able to work on site Monday - Friday 8am - 5pm

    Accountability & Performance Measures:

    * Data Entry Skills: 4,476 keystrokes per hour with a 93% accuracy rate.
    * Minimum of one-year claims environment preferred
    * Experience with MS windows, medical terminology and scanner preferred.
    * Must have analytic skills and communication skills
    * Cannot take time off during 4-week training.
    * Must be available, flexible, and reliable.

    Training is 4 weeks long
    Training hours: 9-4:30
    Shift after training: 8 am to 5pm

    THIS IS AN ON SITE POSITION! APPLY TODAY TO HEAR ABOUT THE NEXT STEPS!
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Friday, 22 October 2021
    Description:

    **Pay Rate: $15.00
    **Temp-to-perm opportunity - will be based on attendance and performance among other things
    **Interviews via Zoom
    **Working from home currently but must be local to Cutler Bay, FL -33157.
    **Will pick up equipment on first day
    **Office is open 24/7 - please ask candidates to provide the shifts they are UNABLE to work - Day Shift ranges between the hours of 7am - 10pm EST
    Night Shifts range between the hours of 9pm - 8am EST
    **Please provide times your candidate is UNABLE to work

    Important :
    The ideal candidate will have:
    * Relentless drive to provide exceptional customer service
    * Excellent communication and listening skills
    * Strong attention to detail and problem-solving skills
    * Ability to adapt to change and work well in a fast-paced environment
    * Ability to multi-task using technology while handling calls
    * Minimum high school diploma or GED

    We are hiring for both Day Shift & Night Shift:
    * Day Shift ranges between the hours of 7am - 10pm EST
    * Night Shifts range between the hours of 9pm - 8am EST
    * Hours of operation are 24 hours, 7 days a week, 365 days per year including holidays
    * This job is 40 hours a week and shifts are usually (not always) 5 consecutive days on with 2 consecutive dates off for 8 hour shifts but shifts can change to meet business needs, so it is important that you have open overall availability
    * We do pay shift differentials for night and weekend schedules worked
    When you start, we train you:
    * It's a combination of virtual "classroom" & "on the job" training that is typically 6 weeks long, but duration can vary
    * Classroom training hours are typically Monday through Friday from 8am - 5pm EST with a lunch break
    * Upon completion of classroom training you will receive your regular shift & start working those hours
    You will work remotely temporarily due to COVID 19:
    * Normally, this is an on-site position and Customer Care Professionals will return to working at our Miami, FL office in the future.
  • Valid City, State or Zip Code: Florence
    Job Type : Contract
    Date: Friday, 22 October 2021
    Manpower is seeking Research Specialist

    Manpower is working with one of the top employers in the market for Research Specialist positions in a safe work environment. We are currently working on filling a position. Don't wait! Apply TODAY

    What's in it for you?
    * Shift Days & Hours: Mon - Fri 8:00 AM - 5:00 PM
    *Remote - can be located anywhere in US*
    * Competitive Wage: $15.00/hr.
    * Weekly pay checks

    What is the Job?
    Research/resolve loan level inquires and exception items through inbound calls, fax, emails, tasks, correspondence, reports, and/or special projects. More experienced associates will be involved in root cause analysis of more complex inquiries and research.
    Handle in-bound and out-bound calls from our customers in hazard insurance, mortgage banking, and property loss.
    Research and respond to inquiries and prepare responses to customers and clients.
    Initially works in a single client/functional environment due to limited knowledge and skill set. More experienced associates will work in a multi-client or multi-functional environment.

    What do you Bring to the Job?
    High school diploma/ GED
    1-year customer service, banking, finance, mortgage lending or related experience
    Basic to intermediate computer skills, (ability to create, edit and analyze spreadsheets and emails)

    Do you need more information? You may text Mary at (414) 3125144 or send an email to [email protected]

    Why Manpower?
    Voted #1 best places to work by Glassdoor 2020
    Weekly pay with direct deposit
    Paid referral program

    Stop your job search and apply today

    Come see why our clients rely on us and see why our associates love working with us. We love referrals so please share our job with friends and family to potentially earn more $$$ in Referral Bonuses.
    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Miami
    Job Type : Permanent
    Date: Thursday, 21 October 2021
    **Must be local to Miami - working from home
    Role: Accountant
    Location: Miami Florida 33157
    Pay Rate: $21.75

    Shift : 8:00a-5:00p M-F

    Job Description
    * Support the month/quarter end close process
    * Prepare complex journal entries, account reconciliations
    * Accounts Payable & Receivable activities, including cash app and disbursements
    * Assist with research on accounting issues
    * Provide support to internal and external clients.
    * Participate in department projects.
    * Perform other duties as required
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Thursday, 21 October 2021
    Manpower is hiring for one of its leading banking client's to join the team as Accounting Analyst in Toronto
    What's in it for you?
    * Contract Length - 7 months
    * Pay Rate: $42.00 per hour
    * Work Locations: Toronto

    Job Responsibilities:
    Responsible for the successful completion of Private Placement settlements and provision of post trade support for Canada, Asia and US. The individual will work to tight deadlines, with involvement in problem resolution and timely investigations with various external and/or internal counterparties. The individual will be a team player and assist with items that need to be completed within the overall Securities Administration department.

    *Process cash and security transfers in a timely manner per contractual agreements with the borrower / transfer agent. Perform best practices to safeguard the organization to any potential liabilities when such debt & equity transactions take place.
    * Correctly allocate investment income to the proper portfolio / borrower account. Track payment schedules and ensure money is received per schedule.

    MUST HAVE:
    * 2-3 years relevant experience in Banking with emphasis on cash management- preferable with a banking organization
    * Solid analytical and problem solving abilities. Can quickly adapt strategies and processes to changing conditions.
    * Have effective oral and written communications since many meetings will take place over video conference calls.
    * Strong computer skills, with ability to learn and easily adapt to new applications
    * Knowledge of MS office. Understanding custodial banking systems (DTC, CIBC Mellon, State Street Bank, etc.)
    * Working on projects with attention to detail.
    *Current project will include reviewing and approving data to move into a new accounting platform.
    * Assist with monthly reporting to SR MGMT for AUM ( assets under management)
    ** Perform route cause analysis and escalate issue in a timely fashion.
    * Adhere to and reinforce established SOX documentation as it pertains to Key and Non Key controls with emphasis on private placement activity. Support new and ongoing audit programs in conjunction with internal and external examiners
    *Responds to request promptly and accurately

    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Atlanta
    Job Type : Temporary
    Date: Thursday, 21 October 2021
    Tech Savvy, Good Organizational Skills, Excellent Communicator

    We are now hiring Claims Operations Support Associates to work from our Atlanta, GA site!
    Interested in learning more about this role?

    Bring your High School Diploma (or GED) along with your previous clerical, customer service and strong communication and Excel skills to a job that offers you:
    * A SET SCHEDULE! (9:00 AM - 5:00 PM; Monday - Friday)
    * Competitive Wages at $20.00/hr.

    Manpower doesn't stop there. We also offer:
    * MyPath, a college tuition program that offers a free education up to a BS Degree
    * Skill Certification Courses specific to Call Center, Accounting and Team Lead roles, etc.
    * Recognition Programs-A time to celebrate YOU and your accomplishments
    * Weekly Paychecks
    * Health, Dental Benefits as well as stock options

    You will be expected to:
    * Assist in sorting files between open and closed by looking up claim numbers in our data center
    * Once sorting work is complete, the team will switch over to "file purge". This initiative will consist of indexing all closed files by inputting the claim number into the system utilizing our standard processes, training, and team/leadership that will assist.
    * The team will ship out all open files utilizing the open file standard process document
    * Use a printer to create documents.
    * Navigate through claims.
    * Must be tech savvy.
    * Possess good communication and organizational skills (written and verbal); there will be no customer interfacing via phones, however, may be required to speak with other internal individuals.

    When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!
    Stop your job search and apply today! We love referrals, so please share this job with friends and family.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Thursday, 21 October 2021
    Manpower is looking for Bilingual Customer Service Representative for a full-time work and an exciting client located in Winnipeg, Manitoba.

    What's in it for you?

    * $18.00 per hour, plus 4% vacation pay
    * Permanent role
    * Safe, clean work environment
    * Canadian experience

    What is the job?

    * Manage incoming phone call inquiries received on the department toll-free line
    * Open, sort and prepare incoming mail.
    * Scan mail into the document imaging system and set tasks for team members to review and handle the mail
    * Create and mail correspondence to employees, clients, and service providers
    * Maintain employee and client information in clients systems, including entering or updating banking information, updating employee and client contact information, and entering invoice data for payment
    * Investigate mail that has been returned to sender and resend the mail as appropriate
    * Manage the distribution of files requested from the Records Centre
    * Other administrative duties as assigned

    What do you bring to the job?

    * High school diploma or equivalent is a must.
    * Minimum 3-5 years of experience in administrative roles.
    * Minimum 6 months of experience in customer service roles
    * Experienced in billing and inbound calls is a plus.
    * Expert in Microsoft Office Suite MS Word, Excel, Access, and PowerPoint.
    * Very detailed, accurate proofreading skills.
    * Superb oral and written communication skills.
    * Strong organizational skills.
    * Punctuality and dependability
    * Minimum of 45 WPM with 90% accuracy is a must.
    * Able to pass background checks is needed
    * Will start on Immediately.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

    To learn more about the changing environment of work, please visit our website www.manpower.ca and follow us on Facebook 'Manpower Manitoba'.
  • Valid City, State or Zip Code: Miami
    Job Type : Permanent
    Date: Thursday, 21 October 2021
    Description:

    **Pay Rate: $15.00
    ****Accepting remote candidates from all EXCEPT these states: AK, AZ, CA, HI, OR, VT, WA, WY
    **Temp-to-perm based performance and attendance
    **Candidate must have completed questionnaire in order to be considered
    **Must have high speed internet
    **Be sure to confirm you are able to work both the training (8-5 M-F) and regular schedules (11:30a-8:00p M-F)
    Training Schedule: 8:00a-5:00p M-F
    Regular Schedule: 11:30a-8:00p M-F

    As an Insurance Specialist, you'll use your excellent customer service skills and your problem-solving ability to efficiently and effectively respond to incoming customer inquiries and/or concerns in a high call volume environment. We are looking for an energetic person who will be responsible for providing exceptional front line customer service to our policyholders and clients. If you are a problem solver and thrive in a fast-paced ever-changing environment, this is the career for you!

    Do you need more information? You may text Utpal at (414) 982-1957 or send an email to [email protected]
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Tuesday, 19 October 2021
    Manpower is hiring Cash Management Administrator I (work from anywhere in Canada) for a top Insurance client in Toronto.

    What's in for you?
    * Contract to start on 29 November 2021 until 4 February 2022, potential for extension and FTE
    * Pay Rate: $ 25.70 per hour
    * Monday to Friday: Office hours
    * Work location: Remote for now, once the office is open, it is hybrid (Office - Bloor St E, Toronto)

    RESPONSIBILITIES / MUST HAVE SKILLS INCLUDE:
    * Responsible for cheque processing, cash accounting, bank reconciliations and cheque fraud prevention using various franchise, in-house built and banking applications
    * Responsible for administering and managing access security for these applications to support Treasury users to achieve their operational goals
    * Responsible for a variety of security administration and reporting functions, including day to day access security maintenance and troubleshooting, periodic application access security audits and application-related initiatives
    * Perform all aspects of the security administration functions within established service and quality standards
    * Ensure compliance with Sarbanes-Oxley (SOX) requirements around access
    * Coordinate with operational contacts to support application-related initiatives including testing activities
    * Assist in preparing documents and collecting evidence for internal/external audit requests
    * Perform application access security audits and process changes request based on access security audit results
    * Assist and ensure timely and accurate preparation of all management or global oversight reporting, including monthly MIS, key file back-ups, monthly KPI's
    * Coordinate with various business units across divisions in their review and sign-off on semi-annual Disbursement Authorization Database ("DAD") audits as well as process change requests based on feedback
    * Ensure various compliance documents are updated and reflect current processes

    MUST HAVE SKILLS:
    * Knowledge of treasury operations and risk management is an asset
    * Basic understanding of internal controls including least access privilege, segregation of duties
    * Previous experience with management reporting would be an asset
    * Attention to detail
    * Strong organizational skills with the ability to meet deadlines and work under pressure
    * Self-starter, proven ability to analyze and work independently as well as in a team environment
    * Strong technology skills requirement
    * Advanced knowledge in both MS Word and Excel is required (Power BI is an asset)
    * Strong interpersonal, communication & interaction skills
    * Customer-service focused
    * Strong writing skills

    QUALIFICATION:
    * University education in a business-related field
    * Currently enrolled in, or achieved, Treasury/finance/risk management related certification
    * 1-2 years related working experience
  • Valid City, State or Zip Code: Miami
    Job Type : Permanent
    Date: Tuesday, 19 October 2021
    Pay Rate: $15.00
    **ASAP Start
    **Temp-to-perm
    **Must be local - will work a hybrid model of 10-20% in office and the rest WFH

    Miami Florida 33157

    * Handles inbound sales support calls,

    Direct Sales is looking to fill a positions for a Sales Support Processor. We would like to start the position on a temporary basis for 90 days and eventually move to a permanent position if it's a good it. At which time, will required additional responsibilities and growth opportunities.

    Below are the current job responsibilities and tasks:
    The Sales Support Processor serves as the 2nd point of contact in supporting the fulfillment of policy issuance. This position tends to the needs of our Classic Car customers by providing assistance via inbound phone calls or email communications to facilitate closure of the sale, after the initial conversation with a Sales Agent.

    * Handles inbound sales support calls, for customers who have already spoken to a Sales Agent, to ensure all necessary documentation is gathered and submitted to UW.
    * Maintains Excel logs to track the Classic Car post sales activity, including gathering and distributing all necessary information and interacting with the Sales agents to ensure compliance.
    * Maintains the support email box by reviewing and following up on all correspondence and ensuring resolution.
    * Collaborates with other departments to maintain open communication and expedite customer requests for pending sales.
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Tuesday, 19 October 2021
    Seeking for Service Desk Technician for one of our reputable clients in our insurance sector.

    What's in it for you?
    * Contract Length: 3 months with opportunity of further extension
    * $22 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * Work Location - Toronto, Ontario
    * Safe, clean work environment

    What is the job?

    - Providing technical troubleshooting with a focus on first call resolution
    - Taking ownership of all support requests through to resolution
    - Properly document and track all contacts using a ticketing system
    - Provide password reset assistance
    - Severity incident reporting, triage and escalation
    - Providing 'how to' instructions and guidance regarding all business applications
    - Interaction with users is primarily via phone. Email, instant chat and walk up are also possible.

    Other daily duties will include:
    - Following procedures as related to standard technical troubleshooting
    - Incident escalation to various departments and vendors as needed
    - Work in coordination with 3rd party vendors for co-managed applications
    - Imaging laptops and installing software
    - Distribute application packages throughout a MS SCCM infrastructure
    - Participate in and contribute to new process documentation
    - Participate in project work

    Experience/Skills Required
    - Excellent verbal and written communication skills
    - Strong customer service skills with the desire and ability to exceed customer expectations
    - 2-4 years' experience in an IT Help Desk or Service Desk environment
    - 2-4 years' experience supporting common Desktop applications and related hardware technologies
    - Strong problem solving and analytical skills based on 2-5 years' experience in an IT Department
    - Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), mobile devices and other tech products
    - Tech savvy with working knowledge of office automation products, databases and remote control
    - Experience using incident tracking tools (Ticketing Software)
    - Acute attention to detail
    - Strong team player
    - Friendly and professional

    Experience/Skills Preferred
    - Conversational French is preferred.
    - ITIL Foundations v3 / v4 certification would be an asset
    - CCNA/MCSA/A+ Certifications would be an asset but is not a requirement
    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Florence
    Job Type : Permanent
    Date: Tuesday, 19 October 2021
    Mon - Fri 8:00 AM - 5:00 PM
    *Remote - can be located anywhere in US*
    $15/h

    Work from home

    Description:

    Research Specialist

    Research/resolve loan level inquires and exception items through inbound calls, fax, emails, tasks, correspondence, reports, and/or special projects. More experienced associates will be involved in root cause analysis of more complex inquiries and research.
    Handle in-bound and out-bound calls from our customers in hazard insurance, mortgage banking, and property loss.
    Research and respond to inquiries and prepare responses to customers and clients.
    Initially works in a single client/functional environment due to limited knowledge and skill set. More experienced associates will work in a multi-client or multi-functional environment.
  • Valid City, State or Zip Code: Duluth
    Job Type : Permanent
    Date: Tuesday, 19 October 2021
    $15/h
    Work from home job

    Customer Service Representative

    **Training schedule: 8:00a-5:00p M-F
  • Valid City, State or Zip Code: Springfield - Clark County
    Job Type : Permanent
    Date: Tuesday, 19 October 2021
    Mon-Fri 7:30-3:30
    $15/h

    **REMOTE POSITION - can be anywhere in US**

    Description:

    Percentage of Time on Phones: 0 - 5% (2 to 4 calls a day to the insurance company or agent)

    Training will be provided during normal scheduled hours.

    Once the employee learns their assignment, many people have their headsets on listening the music. Usually, the employees make callouts everyday to gain clarity with an agent or insurance company. Some days they may need to make a call(s) and other days they may not necessarily need to make a phone call at all. These are outbound calls only and never to the homeowner. We do not call or receive calls from homeowners.

    The manager is looking for a candidate that is excited about the position, feel comfortable using computers (have typing experience) and doing the work - the employees will have production goals with processing x amount of items per hour and meeting quality guidelines as well.

    The manager is open to reviewing resumes if at least 1 of the Prior Working Experience below is met, including processing ( typing skills, etc.)
  • Valid City, State or Zip Code: Florence
    Job Type : Contract
    Date: Sunday, 17 October 2021
    Pay Rate - $15.00/Hour
    Shift: M-F 7:30AM to 4:00PM (30 minute lunch)
    Location: **Remote - prefers local to FLO**

    Description:

    PRIMARY OBJECTIVES
    * Follows standard procedural guidelines for performing tasks.
    * Responsible for performing: logging checks, processing checks, processing documents, working CLEAR queues, and placing out bound calls to insurance carriers as well as receiving inbound calls from insurance carriers.
    * Provides assistance and back up as needed to meet client requirements and SLA's.
    * Handles other duties/projects based on business needs. Makes appropriate telephone calls to resolve issue.
    * Follows client's standard policies and procedures.
    * At the direction of management such assignments may be made with short notice and last for an indefinite period of time.
    * Works efficiently in client and company proprietary applications.
    * Demonstrates solid technical knowledge and quality performance.
    * Meets behavioral expectations: attendance, teamwork, and organizational contributions

    Requirements:
    o Proficient in Excel
    o Data Entry
    o Analytical
    o Insurance/Mortgage/Banking experience
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Thursday, 14 October 2021
    Seeking for Access Management Analyst for one of our reputable clients in our insurance sector.

    What's in it for you?
    * Contract Length: 6 months with opportunity of further extension
    * $26 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * Work Location - Toronto, Ontario
    * Safe, clean work environment

    What is the job?

    * Manage the life cycle of employees, contractors, third party users and brokers through on-
    boarding, access changes and off-boarding.
    * Perform user administration across various applications and systems including Active Directory,
    ISAM, LDAP and assorted business facing applications.
    * Provide troubleshooting support when necessary via meetings and call.
    * Guide users on how to set up and access accounts via CyberArk.
    * Interact and follow up with Global PAM team on privileged access requests.
    * Maintain processes related to Privileged Access Management such as access recertification and
    review of deviations.
    * Identify pain points, inefficiencies, and opportunities for improvements (such as processes that
    can be automated) that will improve resolution time and drive a better and more efficient
    customer service.
    * Ensure relevant document is accurate and up to date.
    * Work on projects as assigned following the whole project life cycle concerning Access
    Management/Broker Sanctioning.

    What do you bring to the job?

    * Bachelor degree in Computer Science or equivalent experience
    * Experience with Access Management technologies, including: Active Directory, IBM Security
    Access Manager, Privilege Access Management, LDAP, CyberArk.
    * Knowledge and experience across Platforms of Active Directory, Unix, Windows, Database.
    * Understanding of CyberArk environment and dependent technologies, including Enterprise
    Password Vault, Central Password Manager, Privileged Session Manager and CyberArk utilities.
    * Candidate must have superior oral/written communication and collaboration skills with the
    ability to translate technical requirements for non-technical business partners and
    influence/persuade a different point of view.
    * Minimum of 2 years of work experience administering and managing Privileged Accounts
    * Capability to adapt to changes as processes are always evolving

    Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.